Rootkit wont allow program to load.

[MrBird308]

This is the log of HJT and Mbam, i posted this under another topic and did a reply to post the HJT log no one ever responded probably because i replied to my own post. Thanx for checking into it, This is a work computer so i need to get it takin care of ASAP.

==========================================================

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:00:17 PM, on 7/6/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.17055)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\DigitalPersona\Bin\DpHost.exe

C:\Program Files\iQmetrix\IQ.Core.UpdateFoundation.WindowsService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://eroes.midwest.verizonwireless.com/eroes/eROES.jsp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [brStsWnd] C:\Program Files\Brownie\BrstsWnd.exe Autorun

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {3B3CC57A-6F3D-4596-A8D6-19E4A216AD0C} (pcval Control) - https://dsi2.datascape2.com:8443/AgentProfile/dspcval.ocx

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: User Authentication Manager (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe

O23 - Service: iQmetrix Installation Manager Service (IQ.Core.UpdateFoundation.WindowsService) - iQmetrix Software Development Corporation - C:\Program Files\iQmetrix\IQ.Core.UpdateFoundation.WindowsService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--

End of file - 5307 bytes

=====================================================================

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4284

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

7/6/2010 3:48:23 PM

mbam-log-2010-07-06 (15-48-23).txt

Scan type: Quick scan

Objects scanned: 149782

Time elapsed: 4 minute(s), 30 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[Maniac]

Hello MrBird308! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

Post all logs if you can.

[MrBird308]

Here are the log files. Also found out that our POS system that would not connect has Proxy settings that might have been changed, Thinking that is the problem if these files are clean.

DDS (Ver_10-03-17.01) - NTFSx86

Run by MSCIT at 10:10:48.67 on Wed 07/07/2010

Internet Explorer: 7.0.5730.13

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.612 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\DigitalPersona\Bin\DpHost.exe

C:\Program Files\iQmetrix\IQ.Core.UpdateFoundation.WindowsService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\internet explorer\iexplore.exe

C:\Documents and Settings\MSCIT\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://eroes.midwest.verizonwireless.com/eroes/eROES.jsp

uInternet Settings,ProxyOverride = <local>

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [brStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

StartupFolder: c:\docume~1\mscit\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://download.macromedia.com/pub/shockwave/cabs/authorware/awswax70.cab

DPF: {3B3CC57A-6F3D-4596-A8D6-19E4A216AD0C} - hxxps://dsi2.datascape2.com:8443/AgentProfile/dspcval.ocx

DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Notify: igfxcui - igfxdev.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2007-10-9 38144]

R2 IQ.Core.UpdateFoundation.WindowsService;iQmetrix Installation Manager Service;c:\program files\iqmetrix\IQ.Core.UpdateFoundation.WindowsService.exe [2009-10-30 6656]

S3 dpK00701;U.are.U Fingerprint Reader Upper Driver;c:\windows\system32\drivers\dpK00701.sys [2004-10-12 41856]

S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2008-7-7 20480]

S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2009-12-18 174720]

S3 PTDMBus;PANTECH USB Modem Composite Device Driver ;c:\windows\system32\drivers\ptdmbus.sys --> c:\windows\system32\drivers\PTDMBus.sys [?]

S3 PTDMMdm;PANTECH USB Modem Drivers ;c:\windows\system32\drivers\ptdmmdm.sys --> c:\windows\system32\drivers\PTDMMdm.sys [?]

S3 PTDMVsp;PANTECH USB Modem Serial Port ;c:\windows\system32\drivers\ptdmvsp.sys --> c:\windows\system32\drivers\PTDMVsp.sys [?]

S3 PTDMWWAN;PANTECH USB Modem WWAN Driver;c:\windows\system32\drivers\ptdmwwan.sys --> c:\windows\system32\drivers\PTDMWWAN.sys [?]

S3 RTL8187B;NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys [2007-12-28 287232]

S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]

S3 UsbdpFP;U.are.U Fingerprint Reader Class Driver;c:\windows\system32\drivers\UsbdpFP.sys [2004-10-12 45056]

=============== Created Last 30 ================

2010-07-22 16:11:31 0 d-----w- c:\docume~1\mscit\applic~1\Office Genuine Advantage

2010-07-07 15:06:56 0 ----a-w- c:\documents and settings\mscit\defogger_reenable

2010-07-06 20:22:49 0 d-sha-r- C:\cmdcons

2010-07-06 20:20:05 98816 ----a-w- c:\windows\sed.exe

2010-07-06 20:20:05 77312 ----a-w- c:\windows\MBR.exe

2010-07-06 20:20:05 256512 ----a-w- c:\windows\PEV.exe

2010-07-06 20:20:05 161792 ----a-w- c:\windows\SWREG.exe

2010-07-06 01:27:44 0 d-----w- c:\program files\Trend Micro

2010-07-05 16:54:18 0 d-----w- c:\program files\Spybot - Search & Destroy

2010-07-05 16:54:18 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

2010-07-05 16:51:35 16409960 ----a-w- C:\spybotsd162.exe

2010-06-15 18:03:55 487424 ----a-w- c:\windows\system32\msvcp70.dll

2010-06-15 18:03:55 344064 ----a-w- c:\windows\system32\msvcr70.dll

2010-06-15 18:03:54 974848 ----a-w- c:\windows\system32\mfc70.dll

2010-06-15 18:03:54 608448 ----a-w- c:\windows\system32\comctl32.ocx

2010-06-15 18:03:54 0 d-----w- c:\program files\AML Products

2010-06-09 15:59:16 0 d-----w- c:\docume~1\mscit\applic~1\Malwarebytes

2010-06-09 15:59:02 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-06-09 15:58:59 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-06-09 15:58:59 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-06-09 15:58:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2010-06-06 05:41:45 27648 ----a-w- c:\windows\system32\win32com.dll

2010-06-06 05:41:24 73728 ----a-w- c:\windows\system32\SigUsb.dll

2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll

2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-05-04 17:20:32 17408 ------w- c:\windows\system32\corpol.dll

2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys

2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll

============= FINISH: 10:11:22.17 ===============

MBAM

=====================================================

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4289

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

7/7/2010 11:13:49 AM

mbam-log-2010-07-07 (11-13-49).txt

Scan type: Quick scan

Objects scanned: 152249

Time elapsed: 6 minute(s), 7 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Attach.zip

[Maniac]

Step 1

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
  
• From the drop-down menu, choose English and click on Select.
  
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  
• A logfile will pop up. Please save it to a convenient location and post it back when you reply
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Windows\Sun
  C:\Documents and Settings\All Users\Application Data\Java
  C:\Documents and Settings\All Users\Application Data\Sun\Java
  C:\Documents and Settings\username\Application Data\Java
  C:\Documents and Settings\username\Application Data\Sun\Java
  

Step 2

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Open Tools -> Options -> Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

In your next reply, please include these log(s):

1. JavaRa log
   
2. ComboFix log
   

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.