html./scrinject.b.gen(virus)

[mipavluk]

Hi there

several persons inform me that in my site:

www.elrefugiodeanimales.org.ar

they found this virus html./scrinject.b.gen(virus)

is people using nod 32

I have avast... and nothing... could you please help me?

thanks in advance...

Marta

[AdvancedSetup]

Hello Marta and welcome to Malwarebytes.org,

We can't really assist you with setting up your Website and code but if the Website is running from a Windows computer that you local Admin rights to then we can assist you in scanning for any resident Malware. If you don't have real local administrator control of the system then all we can do is help you to scan your own system that you might be editing your site from and make sure it's clean. Then you may have to seek assistance from your host provider to ensure the Malware is removed from your pages.

If you'd like assistance scanning your system please follow the directions below.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[mipavluk]

don't understand what exactly means

if the Website is running from a Windows computer that you local Admin rights to then we can assist you in scanning for any resident Malware.

you mean if I'm my own server? nop... I'm not...

[AdvancedSetup]

Yes, that's pretty much what I mean. If you don't own and control it then you can't scan and fix it. Best to initially make sure your own local box is clean and seek the assistance of your hosting provider to cleanup the site for you if needed.