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Malwarebytes hangs during registry scan

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System: Windows 7 x64

My Malwarebytes seems to hang everytime it gets to certain sections of the registry, usually the "EXPLORER" section. The program will simply not update at all (currently scanned area, number of files scanned etc.) and when minimized, it takes about a minute to restore again. It stays like this for approximately 20 minutes, after which it begins scanning normally again. Strangely, I don't think it actually stops scanning, it just seems to not want to update. The reasoning for this is before (when it was working properly) it would take ~25 mins to scan, now it's taking 35 minutes even though the "hang time" is 20 minutes. Anyway, does anyone have any insight into how I can fix this problem? Thanks.

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Welcome to the forum -

Please use this method to Un/Re install your version of the program - There may be a minor 'glitch' in your version -

Can you also post back with your Antivirus program and any Firewall installed -

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows Vista and Windows 7:

  • Click on the Start button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important !
  • Download and run mbam-clean.exe from here

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Thank You - :P

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It's pretty normal for it to hang up some when it gets to the EXPLORER section of the registry and the actual scan speed will depend on many factors.

In addition to the steps mentioned by noknojon above, I'd also recommend that if you haven't done so in a while, that you defragment your harddrive as hard drive fragmentation can often lead to slower scan times.

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