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Sorry, I am new to this so please bear with me, but my PC is displaying possible infection issues which I have not been able to resolve. I have MWbytes 1.46 version 4273 & Avast 4.8 Home Edition and everything looks clean, no infections detected when I run a scan, but MBbytes blocks intursion attempts from the following websites (even when my browser is closed);;;;; & Additionally, I am unable to connect or access windows update; everything else seems to be working correctly otherwise. I am running Windows XP SP3, IE 8.0.6001.18702. I have attached the logs from MBbytes scans, if I need to post any additional information, please let me know. I would REALLY appreciate any help possible!!! Thank you...

In Windows Defender, there was a unknown program permitted on June 29th 2010 that exhibited "potentially unwanted behavior". I don't remember allowing this program, my kids and wife use my PC as well so not sure if this is pertinent or not but the issues with the computer started around then...anyway, the info in the history log was recorded as:

regkey; HKLM\Software\Microsoft\Windows\CurrentVersion\\Run\temp0

runkey; HKLM\Software\Microsoft\Windows\CurrentVersion\\Run\temp0

file; c:\finishit.bat

MB quick scan:

Malwarebytes' Anti-Malware 1.46


Database version: 4273

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/3/2010 8:55:30 PM

mbam-log-2010-07-03 (20-55-30).txt

Scan type: Quick scan

Objects scanned: 153277

Time elapsed: 18 minute(s), 51 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

MB full scan:

Malwarebytes' Anti-Malware 1.46


Database version: 4273

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/3/2010 10:31:44 PM

mbam-log-2010-07-03 (22-31-44).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|H:\|I:\|)

Objects scanned: 283720

Time elapsed: 1 hour(s), 15 minute(s), 58 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Protection log:

19:28:06 Owner IP-BLOCK

19:28:09 Owner IP-BLOCK

19:28:15 Owner IP-BLOCK

19:28:27 Owner IP-BLOCK

19:28:30 Owner IP-BLOCK

19:28:36 Owner IP-BLOCK

19:36:46 Owner IP-BLOCK

19:36:49 Owner IP-BLOCK

19:36:55 Owner IP-BLOCK

19:42:46 Owner IP-BLOCK

19:42:49 Owner IP-BLOCK

19:42:55 Owner IP-BLOCK

19:43:48 Owner IP-BLOCK

19:43:51 Owner IP-BLOCK

19:43:57 Owner IP-BLOCK

19:44:09 Owner IP-BLOCK

19:44:12 Owner IP-BLOCK

19:44:18 Owner IP-BLOCK

19:49:06 Owner IP-BLOCK

19:49:09 Owner IP-BLOCK

19:49:15 Owner IP-BLOCK

19:49:27 Owner IP-BLOCK

19:49:30 Owner IP-BLOCK

19:49:36 Owner IP-BLOCK

19:49:48 Owner IP-BLOCK

19:49:51 Owner IP-BLOCK

19:49:57 Owner IP-BLOCK

19:50:09 Owner IP-BLOCK

19:50:12 Owner IP-BLOCK

19:50:18 Owner IP-BLOCK

19:50:30 Owner IP-BLOCK

19:50:33 Owner IP-BLOCK

19:50:39 Owner IP-BLOCK

19:50:51 Owner IP-BLOCK

19:50:54 Owner IP-BLOCK

19:51:00 Owner IP-BLOCK

19:51:12 Owner IP-BLOCK

19:51:15 Owner IP-BLOCK

19:51:21 Owner IP-BLOCK

19:51:33 Owner IP-BLOCK

19:51:36 Owner IP-BLOCK

19:51:42 Owner IP-BLOCK

19:51:54 Owner IP-BLOCK

19:51:57 Owner IP-BLOCK

19:52:03 Owner IP-BLOCK

19:52:15 Owner IP-BLOCK

19:52:18 Owner IP-BLOCK

19:52:24 Owner IP-BLOCK

19:52:37 Owner IP-BLOCK

19:52:39 Owner IP-BLOCK

19:52:45 Owner IP-BLOCK

19:52:58 Owner IP-BLOCK

19:53:01 Owner IP-BLOCK

19:53:07 Owner IP-BLOCK

19:53:19 Owner IP-BLOCK

19:53:22 Owner IP-BLOCK

19:53:28 Owner IP-BLOCK

19:53:40 Owner IP-BLOCK

19:53:43 Owner IP-BLOCK

19:53:49 Owner IP-BLOCK

19:54:01 Owner IP-BLOCK

19:54:04 Owner IP-BLOCK

19:54:10 Owner IP-BLOCK

19:54:22 Owner IP-BLOCK

19:54:25 Owner IP-BLOCK

19:54:31 Owner IP-BLOCK

19:55:38 Owner IP-BLOCK

19:55:41 Owner IP-BLOCK

19:55:47 Owner IP-BLOCK

19:55:59 Owner IP-BLOCK

19:56:02 Owner IP-BLOCK

19:56:07 Owner IP-BLOCK

19:56:19 Owner IP-BLOCK

19:56:22 Owner IP-BLOCK

19:56:29 Owner IP-BLOCK

19:56:41 Owner IP-BLOCK

19:56:44 Owner IP-BLOCK

19:56:50 Owner IP-BLOCK

19:57:02 Owner IP-BLOCK

19:57:05 Owner IP-BLOCK

19:57:11 Owner IP-BLOCK

19:57:22 Owner IP-BLOCK

19:57:25 Owner IP-BLOCK

19:57:31 Owner IP-BLOCK

19:57:44 Owner IP-BLOCK

19:57:47 Owner IP-BLOCK

19:57:53 Owner IP-BLOCK

19:58:05 Owner IP-BLOCK

19:58:08 Owner IP-BLOCK

19:58:14 Owner IP-BLOCK

19:58:25 Owner IP-BLOCK

19:58:28 Owner IP-BLOCK

19:58:34 Owner IP-BLOCK

19:58:47 Owner IP-BLOCK

19:58:50 Owner IP-BLOCK

19:58:56 Owner IP-BLOCK

19:59:08 Owner IP-BLOCK

19:59:11 Owner IP-BLOCK

19:59:17 Owner IP-BLOCK

19:59:29 Owner IP-BLOCK

19:59:30 Owner IP-BLOCK

19:59:32 Owner IP-BLOCK

19:59:33 Owner IP-BLOCK

19:59:37 Owner IP-BLOCK

19:59:39 Owner IP-BLOCK

19:59:50 Owner IP-BLOCK

19:59:51 Owner IP-BLOCK

19:59:52 Owner IP-BLOCK

19:59:54 Owner IP-BLOCK

19:59:59 Owner IP-BLOCK

20:00:00 Owner IP-BLOCK

20:00:11 Owner IP-BLOCK

20:00:14 Owner IP-BLOCK

20:00:20 Owner IP-BLOCK

20:00:32 Owner IP-BLOCK

20:00:35 Owner IP-BLOCK

20:00:41 Owner IP-BLOCK

20:00:52 Owner IP-BLOCK

20:00:55 Owner IP-BLOCK

20:01:01 Owner IP-BLOCK

20:07:07 Owner IP-BLOCK

20:07:10 Owner IP-BLOCK

20:07:16 Owner IP-BLOCK

20:10:08 Owner IP-BLOCK

20:10:11 Owner IP-BLOCK

20:10:17 Owner IP-BLOCK

20:10:29 Owner IP-BLOCK

20:10:32 Owner IP-BLOCK

20:10:38 Owner IP-BLOCK

20:10:50 Owner IP-BLOCK

20:10:53 Owner IP-BLOCK

20:10:59 Owner IP-BLOCK

20:11:11 Owner IP-BLOCK

20:11:14 Owner IP-BLOCK

20:11:20 Owner IP-BLOCK

20:11:32 Owner IP-BLOCK

20:11:35 Owner IP-BLOCK

20:11:41 Owner IP-BLOCK

20:11:53 Owner IP-BLOCK

20:11:56 Owner IP-BLOCK

20:12:02 Owner IP-BLOCK

20:12:15 Owner IP-BLOCK

20:12:18 Owner IP-BLOCK

20:12:24 Owner IP-BLOCK

20:12:28 Owner IP-BLOCK

20:12:31 Owner IP-BLOCK

20:12:36 Owner IP-BLOCK

20:12:37 Owner IP-BLOCK

20:12:39 Owner IP-BLOCK

20:12:45 Owner IP-BLOCK

20:12:57 Owner IP-BLOCK

20:13:00 Owner IP-BLOCK

20:13:06 Owner IP-BLOCK

20:13:18 Owner IP-BLOCK

20:13:21 Owner IP-BLOCK

20:13:27 Owner IP-BLOCK

20:15:12 Owner IP-BLOCK

20:25:14 Owner IP-BLOCK

20:25:17 Owner IP-BLOCK

20:25:49 Owner IP-BLOCK

20:25:52 Owner IP-BLOCK

20:25:58 Owner IP-BLOCK

20:38:10 Owner IP-BLOCK

20:38:13 Owner IP-BLOCK

20:38:19 Owner IP-BLOCK

20:44:09 Owner IP-BLOCK

20:44:12 Owner IP-BLOCK

20:44:18 Owner IP-BLOCK

20:44:30 Owner IP-BLOCK

20:44:33 Owner IP-BLOCK

20:44:39 Owner IP-BLOCK

21:05:55 Owner IP-BLOCK

21:05:58 Owner IP-BLOCK

21:06:04 Owner IP-BLOCK

21:07:14 Owner IP-BLOCK

21:08:31 Owner IP-BLOCK

21:08:34 Owner IP-BLOCK

21:08:40 Owner IP-BLOCK

21:16:16 Owner IP-BLOCK

21:16:19 Owner IP-BLOCK

21:16:25 Owner IP-BLOCK

21:22:52 Owner IP-BLOCK

21:22:55 Owner IP-BLOCK

21:23:01 Owner IP-BLOCK

21:26:37 Owner IP-BLOCK

21:26:40 Owner IP-BLOCK

21:26:46 Owner IP-BLOCK

21:36:59 Owner IP-BLOCK

21:37:01 Owner IP-BLOCK

21:37:07 Owner IP-BLOCK

21:50:13 Owner IP-BLOCK

21:50:16 Owner IP-BLOCK

21:50:22 Owner IP-BLOCK

Thank you!

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Hello ,

And :P My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.


If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Please download OTL from one of the following mirrors:

    [*]Save it to your desktop.

    [*]Double click on the otlDesktopIcon.png icon on your desktop.

    [*]Click the "Scan All Users" checkbox.

    [*]Push the runscanbutton.png button.

    [*]Two reports will open, copy and paste them in a reply here:

    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.


In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

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Hey Elise,

Here is the gmer log...

GMER - http://www.gmer.net

Rootkit scan 2010-07-04 18:08:15

Windows 5.1.2600 Service Pack 3

Running: qflgmwd2.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\uftcqkob.sys

---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xA87AF6B8]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xA87AF574]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xA87AFA52]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xA87AF14C]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xA87AF64E]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xA87AF08C]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xA87AF0F0]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xA87AF76E]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xA87AF72E]

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xA87AF8AE]

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\ati2mtag.sys section is writeable [0xB9910000, 0x18FFBC, 0xE8000020]

.rsrc C:\WINDOWS\System32\DRIVERS\RDPCDD.sys entry point in ".rsrc" section [0xF79C3C14]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[836] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0092000A

.text C:\WINDOWS\System32\svchost.exe[836] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0093000A

.text C:\WINDOWS\System32\svchost.exe[836] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0091000C

.text C:\WINDOWS\System32\svchost.exe[836] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 00EB000A

.text C:\WINDOWS\System32\svchost.exe[836] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00E4000A

.text C:\WINDOWS\Explorer.EXE[1164] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A

.text C:\WINDOWS\Explorer.EXE[1164] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BD000A

.text C:\WINDOWS\Explorer.EXE[1164] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINDOWS\system32\services.exe[460] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 003B0002

IAT C:\WINDOWS\system32\services.exe[460] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 003B0000

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

Device -> \Driver\atapi \Device\Harddisk0\DR0 8A660EC5

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 2

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E968-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 35

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E968-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E969-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 4

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E97B-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceType 7

Reg HKLM\SYSTEM\controlset002\control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}\Properties@DeviceCharacteristics 256

Reg HKLM\SYSTEM\controlset002\Services\MRxDAV\EncryptedDirectories@

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\System32\DRIVERS\RDPCDD.sys suspicious modification

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----


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Hello again, don't worry about it. The infection you have sometimes makes posting on a forum difficult.

Before starting the cleaning process, please read the following information:



One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



Please download ComboFix from one of these locations:


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Hello Elise...

Decided to run ComboFix rather than re-format, have changed all on-line passwords from a secure computer as you advised.

Here is the ComboFix.txt file...

ComboFix 10-07-04.02 - Owner 07/05/2010 1:19.1.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1536.1014 [GMT -7:00]

Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe

AV: avast! antivirus 4.8.1368 [VPS 100704-1] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


c:\documents and settings\Owner\GoToAssistDownloadHelper.exe






Infected copy of c:\windows\system32\drivers\rdpcdd.sys was found and disinfected

Restored copy from - Kitty had a snack :P


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))




((((((((((((((((((((((((( Files Created from 2010-06-05 to 2010-07-05 )))))))))))))))))))))))))))))))


2010-07-03 21:58 . 2008-04-14 12:41 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll

2010-07-03 21:58 . 2008-04-14 12:41 21504 ----a-w- c:\windows\system32\hidserv.dll

2010-07-03 21:53 . 2010-07-03 21:53 -------- d-----w- c:\program files\Microsoft IntelliType Pro

2010-07-02 20:17 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-07-02 20:17 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-07-02 20:10 . 2009-11-24 22:48 23120 ----a-w- c:\windows\system32\drivers\aswRdr.sys

2010-07-02 20:10 . 2009-11-24 22:49 48560 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2010-07-02 20:10 . 2009-11-24 22:47 27408 ----a-w- c:\windows\system32\drivers\aavmker4.sys

2010-07-02 20:10 . 2009-11-24 22:47 97480 ----a-w- c:\windows\system32\AvastSS.scr

2010-07-02 20:10 . 2009-11-24 22:51 93424 ----a-w- c:\windows\system32\drivers\aswmon.sys

2010-07-02 20:10 . 2009-11-24 22:50 94160 ----a-w- c:\windows\system32\drivers\aswmon2.sys

2010-07-02 20:10 . 2009-11-24 22:50 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys

2010-07-02 20:10 . 2009-11-24 22:50 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2010-07-02 20:10 . 2009-11-24 22:54 1280480 ----a-w- c:\windows\system32\aswBoot.exe

2010-07-02 19:55 . 2010-07-02 19:55 -------- d-----w- c:\program files\Alwil Software

2010-07-02 17:59 . 2010-07-02 18:02 -------- dc-h--w- c:\windows\ie8

2010-06-29 17:34 . 2010-06-29 17:34 -------- d-----w- C:\backup

2010-06-29 04:48 . 2010-06-29 04:52 -------- d-----w- c:\windows\SxsCaPendDel

2010-06-29 04:39 . 2010-06-29 04:39 -------- d-----w- c:\program files\MSSOAP

2010-06-29 04:37 . 2010-06-29 04:37 -------- d-----w- c:\program files\Webroot

2010-06-29 04:37 . 2010-06-29 04:37 164 ----a-w- c:\windows\install.dat

2010-06-29 03:14 . 2010-06-29 03:14 -------- d-----w- c:\documents and settings\Owner\Application Data\Malwarebytes

2010-06-29 03:14 . 2010-06-29 03:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-06-29 03:14 . 2010-07-02 20:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-06-29 02:54 . 2010-06-29 02:54 -------- d-----w- c:\documents and settings\Owner\Application Data\ElevatedDiagnostics

2010-06-24 02:22 . 2010-06-24 02:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Research In Motion

2010-06-24 02:22 . 2010-06-24 02:22 -------- d-----w- c:\program files\Common Files\Research In Motion

2010-06-20 17:39 . 2010-06-29 21:58 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-06-10 06:05 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2010-07-04 04:21 . 2006-08-12 21:17 68624 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2010-07-02 19:35 . 2009-04-05 20:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-07-02 19:34 . 2006-08-12 19:39 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-07-02 19:34 . 2006-08-12 19:39 -------- d-----w- c:\program files\Symantec

2010-07-01 23:44 . 2008-06-17 20:59 -------- d-----w- c:\documents and settings\Owner\Application Data\U3

2010-06-29 04:49 . 2008-05-27 18:47 -------- d-----w- c:\program files\Intuit

2010-06-29 04:47 . 2008-05-28 19:11 -------- d-----w- c:\documents and settings\All Users\Application Data\STOPzilla!

2010-06-29 04:42 . 2010-06-29 03:52 992 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg

2010-06-25 03:00 . 2010-03-12 04:00 2539520 ---ha-w- C:\SZKGFS.dat

2010-06-24 02:28 . 2008-06-12 18:13 256 ----a-w- c:\windows\system32\pool.bin

2010-06-24 02:23 . 2008-05-27 23:47 -------- d-----w- c:\program files\Research In Motion

2010-05-22 20:36 . 2008-06-08 18:27 -------- d-----w- c:\program files\Microsoft Games

2010-05-21 21:14 . 2009-10-04 23:58 221568 ------w- c:\windows\system32\MpSigStub.exe

2010-05-18 00:18 . 2010-05-18 00:18 -------- d-----w- c:\program files\Citrix

2010-05-09 09:02 . 2010-05-09 09:00 -------- d-----w- c:\program files\Google

2010-05-02 05:22 . 2004-08-03 23:17 1851264 ----a-w- c:\windows\system32\win32k.sys

2010-04-20 05:30 . 2004-08-04 07:56 285696 ----a-w- c:\windows\system32\atmfd.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown



"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-04-29 437584]

"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-05-21 1501064]


"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]



[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk

backup=c:\windows\pss\Adobe Acrobat Speed Launcher.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma.lnk

backup=c:\windows\pss\Adobe Gamma.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Billminder.lnk

backup=c:\windows\pss\Billminder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HotKeyDriver.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HotKeyDriver.lnk

backup=c:\windows\pss\HotKeyDriver.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk

backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk

backup=c:\windows\pss\Quicken Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Temporary Shortcut.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Temporary Shortcut.lnk

backup=c:\windows\pss\Temporary Shortcut.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]

c:\windows\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 7.0]

2008-04-23 09:08 483328 ----a-w- c:\program files\Adobe\Adobe Acrobat 7.0\Distillr\acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]

2008-10-15 08:04 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Version Cue CS2]

2005-04-05 01:58 856064 ----a-w- c:\program files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]

2009-05-14 03:58 177472 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]

2010-03-11 05:32 648536 ----a-w- c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

2008-04-14 12:42 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus CX5000 Series]

2006-02-14 12:00 131072 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\E_FATIBVA.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HDAudDeck]

2007-08-24 16:23 790528 ----a-r- c:\program files\VIA\VIAudioi\HDADeck\HDeck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]

2006-09-11 11:40 218032 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2009-05-27 00:18 413696 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2009-11-02 08:43 149280 ----a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]

2009-07-01 16:37 37888 ----a-w- c:\program files\Winamp\winampa.exe



"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"=

"c:\\Program Files\\Adobe\\Adobe Version Cue CS2\\bin\\VersionCueCS2.exe"=

"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=


"8097:TCP"= 8097:TCP:EarthLink UHP Modem Support

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [7/2/2010 1:10 PM 114768]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [7/2/2010 1:10 PM 20560]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [7/2/2010 1:18 PM 304464]

R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [5/27/2008 11:47 AM 34916]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]

R3 ICDUSB2;Sony IC Recorder (P);c:\windows\system32\drivers\IcdUsb2.sys [10/14/2008 1:36 PM 39048]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [7/2/2010 1:17 PM 20952]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [5/9/2010 2:00 AM 136176]

S3 3dfxvs;3dfxvs;c:\windows\system32\drivers\3dfxvsm.sys [1/16/2007 12:40 PM 148352]

S3 atirage;atirage;c:\windows\system32\drivers\atiragem.sys [12/1/2006 3:16 PM 70528]

S3 es1969;ESS 1969 Audio Driver (WDM);c:\windows\system32\drivers\es1969.sys [6/11/2007 1:42 PM 72192]

S3 ngrpci;NETGEAR FA310TX Fast Ethernet Adapter Driver;c:\windows\system32\drivers\Ngrpci.sys [1/16/2007 12:39 PM 32840]

S3 RTLWUSB;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [10/23/2007 3:45 AM 269824]

S3 sgiul50;sgiul50;c:\windows\system32\drivers\sgiulnt5.sys [4/16/2007 2:24 PM 98080]

S3 SiSV6306;SiSV6306;c:\windows\system32\drivers\SiS6306p.sys [6/11/2007 1:41 PM 68608]

S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [1/29/2008 1:57 PM 201216]

S3 wdm_au8830;Aureal Vortex 8830 Audio Driver (WDM);c:\windows\system32\drivers\adm8830.sys [9/17/2007 2:34 PM 747392]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{969B3B70-8765-11D5-9809-0050BACBF861}]

2009-03-08 11:32 128512 ----a-w- c:\windows\system32\advpack.dll


Contents of the 'Scheduled Tasks' folder

2010-07-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-09 09:00]

2010-07-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-09 09:00]

2010-07-03 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job

- c:\program files\Microsoft IntelliType Pro\itype.exe [2009-05-21 18:25]

2010-07-05 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 02:20]

2010-07-05 c:\windows\Tasks\Symantec NetDetect.job

- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2006-08-12 16:04]



------- Supplementary Scan -------


uStart Page = hxxp://www.yahoo.com

uInternet Connection Wizard,ShellNext = iexplore

Trusted Zone: windowsupdate.com

DPF: {037790A6-1576-11D6-903D-00105AABADD3} - hxxp://

FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\u8bdsrwr.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - plugin: c:\documents and settings\Owner\Application Data\Mozilla\plugins\npAbacast.dll

FF - plugin: c:\documents and settings\Owner\Application Data\Mozilla\plugins\NPAbacheck.dll

FF - plugin: c:\program files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll

FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\Google\Update\\npGoogleOneClick8.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\


- - - - ORPHANS REMOVED - - - -

Toolbar-SITEguard - (no file)

Toolbar-Locked - (no file)

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

MSConfigStartUp-AdaptecDirectCD - c:\program files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe

MSConfigStartUp-BisonHK - c:\windows\BisonCam\BisonHK.exe

MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe

MSConfigStartUp-ccRegVfy - c:\program files\Common Files\Symantec Shared\ccRegVfy.exe

MSConfigStartUp-Google Update - c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

MSConfigStartUp-IPInSightLAN 01 - c:\program files\EarthLink TotalAccess\FastLane2\IPClient.exe

MSConfigStartUp-IPInSightMonitor 01 - c:\program files\EarthLink TotalAccess\FastLane2\IPMon32.exe

MSConfigStartUp-iTunesHelper - c:\program files\iTunes\iTunesHelper.exe

MSConfigStartUp-RoxWatchTray - c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

MSConfigStartUp-S3Trayp - S3trayp.exe

MSConfigStartUp-SMSERIAL - c:\program files\Motorola\SMSERIAL\sm56hlpr.exe

MSConfigStartUp-SpySweeper - c:\program files\Webroot\WebrootSecurity\SpySweeperUI.exe

MSConfigStartUp-SynTPStart - c:\program files\Synaptics\SynTP\SynTPStart.exe

MSConfigStartUp-vptray - c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe

MSConfigStartUp-VTTimer - VTTimer.exe

AddRemove-LucasArts' The Phantom Menace - c:\program files\LucasArts\The Phantom Menace\DeIsL1.isu


catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-07-05 01:32

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0



--------------------- LOCKED REGISTRY KEYS ---------------------


@Denied: (A 2) (Everyone)










@Denied: (A 2) (Everyone)








--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(412)


- - - - - - - > 'explorer.exe'(3244)





c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll






------------------------ Other Running Processes ------------------------




c:\program files\Alwil Software\Avast4\aswUpdSv.exe

c:\program files\Alwil Software\Avast4\ashServ.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Microsoft IntelliType Pro\dpupdchk.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\Alwil Software\Avast4\ashMaiSv.exe

c:\program files\Alwil Software\Avast4\ashWebSv.exe




Completion time: 2010-07-05 01:39:30 - machine was rebooted

ComboFix-quarantined-files.txt 2010-07-05 08:39

Pre-Run: 204,686,094,336 bytes free

Post-Run: 211,561,082,880 bytes free


[boot loader]



[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 7D54C0E6A87C1796659C2736D0D5B9AE


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Hello again,

Thats looking a lot better already :P

How are things running now? Do you have any problems left?

Your log shows you are using Avast 4.8, however Avasts latest version is 5. I recommend you to upgrade to the latest version.



Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.

Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.

  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.

-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.



Please launch MBAM and update the program before performing a scan.

  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

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Hello Elise...

Yes, things are much better now! Windows update now works and the system is a LOT faster! Thank you very much for your help so far!!!!

Per your advice, I upgraded to avast5 and upgraded Java, I ran a full scan with MBAM and here are the logs:

MBAM log:

Malwarebytes' Anti-Malware 1.46


Database version: 4279

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/5/2010 1:34:45 PM

mbam-log-2010-07-05 (13-34-45).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|H:\|I:\|)

Objects scanned: 265437

Time elapsed: 1 hour(s), 13 minute(s), 7 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)


00:51:56 (null) MESSAGE Protection started successfully

00:52:11 Owner MESSAGE IP Protection started successfully

01:03:28 (null) MESSAGE Protection started successfully

01:03:42 Owner MESSAGE IP Protection started successfully

01:05:50 Owner IP-BLOCK

01:05:53 Owner IP-BLOCK

01:05:59 Owner IP-BLOCK

01:32:12 (null) MESSAGE Protection started successfully

01:32:37 Owner MESSAGE IP Protection started successfully

11:19:15 (null) MESSAGE Protection started successfully

11:19:25 Owner MESSAGE IP Protection started successfully

11:26:49 Owner MESSAGE IP Protection stopped

11:26:52 Owner MESSAGE IP Protection started successfully

11:34:22 Owner MESSAGE IP Protection stopped

11:34:45 Owner MESSAGE Database updated successfully

11:34:49 Owner MESSAGE IP Protection started successfully

11:39:21 (null) MESSAGE Protection started successfully

11:39:46 Owner MESSAGE IP Protection started successfully

11:57:54 (null) MESSAGE Protection started successfully

11:58:14 Owner MESSAGE IP Protection started successfully

12:14:29 (null) MESSAGE Protection started successfully

12:14:36 Owner MESSAGE IP Protection started successfully

12:19:05 (null) MESSAGE Protection started successfully

12:19:05 Owner MESSAGE IP Protection started successfully

12:30:03 Owner IP-BLOCK

17:36:19 Owner MESSAGE IP Protection stopped

17:36:25 Owner MESSAGE IP Protection started successfully

17:40:59 Owner IP-BLOCK

19:13:52 Owner MESSAGE IP Protection stopped

19:13:59 Owner MESSAGE IP Protection started successfully

During the MBAM scan, avast5 gave me the following pop-up message about placing 2 items in quarantine. They are listed below.


A000037.sys c:\System Volume Information\_restore{B44DFBC2-0022-4B8A-9027-OA1ADBD91B30}\RP1

rdpcdd.sys.vir c:\Qoobox\Quarantine\C\WINDOWS\System32\Drivers

I didn't do anything with the 2 files, they are still in quarantine.

Avast5 also did a full scan which showed 0 infections, the only thing in the log was a series of files that were listed under "Error: The System Cannot Find the Path Specified(3)" and listed the following 7 files:

C:\program files\alwil software\avast5\defs\10070501\algo.dll

C:\program files\alwil software\avast5\defs\10070501\aswcleanerdll.dll

C:\program files\alwil software\avast5\defs\10070501\aswcmnbs.dll

C:\program files\alwil software\avast5\defs\10070501\aswcmnis.dll

C:\program files\alwil software\avast5\defs\10070501\aswcmnos.dll

C:\program files\alwil software\avast5\defs\10070501\aswengin.dll

C:\program files\alwil software\avast5\defs\10070501\aswscan.dll

I took no action with these files and don't know if they mean anything or not. I have not rebooted the computer since the scans since they showed zero infections.

Thank you again, I look forward to your next email...THANKS!!!!

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Well done :P

During the MBAM scan, avast5 gave me the following pop-up message about placing 2 items in quarantine. They are listed below.
MBAM scanned combofix quarantine and system restore, and Avast picked up some items there. Nothing to worry about. As for the other Avast notices, that only means those files were not there, nothing more.



Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :P

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    • Delete GMER (this is a random named file) and OTL.

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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Hello Elise...

Everything seems to be running much better, scans come up with 0 infections and system is much faster. Added Checkpoint's ZoneAlarm and Spyware Blaster, so hopefully will be as little more protected the next time around...your help was REALLY appreciated...THANK YOU!!!!!!

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