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User Account Control Blocks Malwarebytes


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I cannot find directions from either Malwarebytes or Microsoft for "unblocking" the Anti-Malware program from running at startup. Windows (Vista) User Account Control is the problem. Does anyone know of a solution, or is this just the way it is?

Thanks

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If User Account Control is blocking Malwarebytes' Anti-Malware's protection module from running at startup then please do the following:

  • Open the Malwarebytes' Anti-Malware program folder located in C:\Program Files if you are running a 32 bit version of Windows and located in C:\Program Files (x86) if you are running a 64 bit version of Windows
  • Right-click on mbamgui.exe located in that folder and select Properties
  • Click on the Compatibility tab and make sure that under Privilege Level, Run this program as an administrator is not checked. If it is, uncheck it and click Apply then click on OK and restart your PC. Malwarebytes' Anti-Malware should no longer be blocked on startup by User Account Control

If that was not the issue and it is the scanner trying to start at bootup then it is most likely running in order to finish cleaning a previously detected infection that was selected for removal. Click on the blocked notification icon in your task tray near your clock and select Run blocked program and select Malwarebytes' Anti-Malware. This will enable Malwarebytes' Anti-Malware to finish cleanup on the previously detected item and it will not need to run again the next time your computer restarts.

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Hi 97sev -

Can you log on as admin of this computer or was the program loaded via a user account -

Thank You -

Thanks noknojon. I loaded the program via a user account. The account is designated as an administrator.

Regards

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If User Account Control is blocking Malwarebytes' Anti-Malware's protection module from running at startup then please do the following:

  • Open the Malwarebytes' Anti-Malware program folder located in C:\Program Files if you are running a 32 bit version of Windows and located in C:\Program Files (x86) if you are running a 64 bit version of Windows
  • Right-click on mbamgui.exe located in that folder and select Properties
  • Click on the Compatibility tab and make sure that under Privilege Level, Run this program as an administrator is not checked. If it is, uncheck it and click Apply then click on OK and restart your PC. Malwarebytes' Anti-Malware should no longer be blocked on startup by User Account Control

If that was not the issue and it is the scanner trying to start at bootup then it is most likely running in order to finish cleaning a previously detected infection that was selected for removal. Click on the blocked notification icon in your task tray near your clock and select Run blocked program and select Malwarebytes' Anti-Malware. This will enable Malwarebytes' Anti-Malware to finish cleanup on the previously detected item and it will not need to run again the next time your computer restarts.

Thanks exile360. The box referenced in the first solution was not checked. Waiting to see if the second solution did the trick.

Regards

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I have the same problem. Windows 7, MalwareBytes 1.46, fresh installation, no scan has ever been run yet. Whenever I click on the desktop icon I am prompted with UAC. Compatibility -> Run as Administrator is not checked in mbamgui.exe and is checked in mbam.exe

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Greetings mbuser :)

mbam.exe is supposed to require administrative priveleges because the scanner will need it to be able to remove detected threats. The issue being discussed here is an issue when the computer initially boots where Malwarebytes' Anti-Malware is blocked from startup by UAC with the paid version.

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Greetings mbuser :)

mbam.exe is supposed to require administrative priveleges because the scanner will need it to be able to remove detected threats. The issue being discussed here is an issue when the computer initially boots where Malwarebytes' Anti-Malware is blocked from startup by UAC with the paid version.

I see, I will open a new thread. Thanks for your reply.

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