Malware and Virus Keep Coming Back ..

[Chixire]

I had tried to download a "Virtual Villagers" program from Limewire ( what was I thinking? ) and then I had all of these viruses which messed up my computer big time.

The error messages I'm having are:

Host Process for Windows Services stopped working as was closed.

The system could not find the environment option that was entered.

When I try to install updates:

"WindowsUpdate_800700CB" "WindowsUpdate_dt000"

The change I made before all of this was trying to install the "Virtual Villagers" program from Limewire.

I've tried going through the files and deleting the sources of the Trojans, I've ran numerous Malware Bytes scans ( each removing up to 4 Trojans, Rpot Kits, Ad/Spyware each time ), and recently tried the Windows scanner. That found 2 Trojans and removed them. Afterward I ran a Malware Bytes scan which found 1 Trojan and I removed it.

I'm not able to create, remove or change anything in the UAC. Most things I try to uninstall on Programs and Features wont uninstall. I'm no longer able to control the volume of my computer with the Fn and arrow keys. My Photo Gallery wont preview photos anymore and my computer wont install updates. My computer shuts off without warning alot and takes a while to where I can turn it back on and hopefully not have it shut back of in 20 minutes. I try to use System Restore but it wont work. I don't have a Windows Vista disk.

How can I fix all of this and permanently remove all of the viruses and Malware?

[GT500]

Please download ComboFix from this link, save it on your desktop, turn off your anti-virus software, and run the ComboFix download that you had saved on your desktop.

Combofix will ask you a few questions (such as whether or not you want to install the Windows Recovery Console), give you some general warnings about not using it without supervision, and it will give you some general information about the tool. Please note that the Windows Recovery Console is not required to run ComboFix, and that you do not need it if you have a Windows XP disk.

ComboFix usually takes about 10 minutes to run, unless your computer is heavily infected. It will run through about 50 different stages (listing them all on the blue window that popped up while it was running), and if it does not advance to the next stage after about 10 minutes then that is usually a sign that your anti-virus software is interfering with it.

Once ComboFix is done, it will remove anything that it knows is malicious, and restart your computer. If it didn't find anything malicious, then it will skip that step. The final step takes a few minutes, and when it is done it will open a log in Notepad. Please either copy and paste this log into a reply, or save it on your desktop as a Text Document and attach it to a reply. Please do not take screenshots of the log, or save it as a Word Document.

[Chixire]

I had tried to download a "Virtual Villagers" program from Limewire ( what was I thinking? ) and then I had all of these viruses which messed up my computer big time.

The error messages I'm having are:

Host Process for Windows Services stopped working as was closed.

The system could not find the environment option that was entered.

When I try to install updates:

"WindowsUpdate_800700CB" "WindowsUpdate_dt000"

The change I made before all of this was trying to install the "Virtual Villagers" program from Limewire.

I've tried going through the files and deleting the sources of the Trojans, I've ran numerous Malware Bytes scans ( each removing up to 4 Trojans, Rpot Kits, Ad/Spyware each time ), and recently tried the Windows scanner. That found 2 Trojans and removed them. Afterward I ran a Malware Bytes scan which found 1 Trojan and I removed it.

I'm not able to create, remove or change anything in the UAC. Most things I try to uninstall on Programs and Features wont uninstall. I'm no longer able to control the volume of my computer with the Fn and arrow keys. My Photo Gallery wont preview photos anymore and my computer wont install updates. My computer shuts off without warning alot and takes a while to where I can turn it back on and hopefully not have it shut back of in 20 minutes. I try to use System Restore but it wont work. I don't have a Windows Vista disk.

How can I fix all of this and permanently remove all of the viruses and Malware?

I cant run Combo Fix. When I restarted my computer to put it into Safe Mode, it started going to Start Up Repair. Or it acted like it was going to load up ( Normal Start Up loaded then restart before it showed me the log in screen. All 3 Safe Modes and Directory Service Restore Mode did the same. ) then it didn't. I haven't been able to get back onto my computer since the last successful restart. I had to get on Safe Mode to be able to install anything since

'The system could not find the environment option that was entered.' prevented me from being able to install anything at all.

Start Up Repair Mode says that it cannot fix my computer's errors. I've tried the Windows Memory Check ( The blue screened scan that scans your computer's memory for errors ) and it didn't find anything.

The Start Up problems have been happening ever since I ran a Windows Virus Scan from the official Windows site. It hadn't happened like this before that.

Also I have a few questions about drivers that show up when I try to load up my Safe Modes. I know the 'drivers' and 'DRIVERS' are safe. For example \Windows\System32\DRIVERS\(insert name here) and \Windows\System32\drivers\(insert name here)

Here are the drivers I'm talking about:

\Windows\System32\Drivers\ksecdd.sys

\Windows\System32\Drivers\Ntfs.sys

\Windows\System32\Drivers\spldr.sys

\Windows\System32\Drivers\mup.sys

I have a partial log I was able to write down before my computer shut off. It's from the Start Up Repair scan.

Problem Signature

Problem Event Name: StartupRepairV2

Problem SignatureL

1- Auto Failover

2- 6.0.6000.16386.6.0.6001.18000

3- 6

4- 393222

5- NoRootCause

6- NoRootCause

7- 0

8- 2

9- WrpRepair

10- 2

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1033

[GT500]

The best course of action to get the computer stable enough to proper start up is to run anti-virus scans from a bootable CD. Here are links to a couple of good ones:

• Dr.Web LiveCD
  
• Avira AntiVir Rescue System
  

The second one is a little easier to create a CD out of, but there is no guarantee that either one of them will repair it on their own.

The best bootable CD for this type of thing is UBCD4Win, but that requires a Windows XP or Windows 2003 disk in order to allow you to create the UBCD4Win Disk.

Let me know if you have any trouble with these disks.

[Chixire]

How do I use it to boot it up?

[GT500]

How do I use it to boot it up?

My apologies for the slow response.

Most computers have a special key that you press to tell it to start up off of a CD. On many computers that key is F12 on your keyboard. When you first turn on your computer, look around the screen when the manufacturer's logo comes on, and check to see if it says what key to press for the "Boot Menu". Pressing that key several times before the manufacturer's logo disappears will cause your computer to open the "Boot Menu" where you can select to start up off of your CD/DVD drive.

[screen317]

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