oh the problems!

[kingdrew]

It all started when i kept getting redirected from yahoo and google to other, random, sites. Somewhere i found a thread that said i should download Malwarebytes and it would fix the problem. I did that and scanned. It found 7 items. I selected them all, and hit the remove button. thought i was in the clear. After hte restart, I opened firefox again anlow and behold my problem wasn't fixed. Ran Malwarebytes again and low and behold the 7 items are still there.

That was a few days ago, and after being too frustrated to try and find another solution it has apparently gotten worse. Now, when i try to open nearly any new page, I get a server can not be found page. but when i go to pages that are in my history and then different pages it seems to work. For example, why i type in www.malwarebytes.org and hit enter it will give me a "Server not found" error. but when i go to google, it'll bring up google with no problems. I then do a search for Malwarebytes and it'll bring up the results, click on malwarebytes.org and the Server not found error. Oh and yes those 7 items that Malwarebytes first found are still there. below is the log file from Malwarebytes.

So i pulled out the ol' laptop and came here. I have found a a few threads that started with the same problems that i had, should i just follow their thread and do what is suggested in there? or can someone help me from start?

Oh and i can't get to this page on my desktop. I'll have to transfer, or email, whatever files i need to dl from my laptop to my desktop.

Thanks in advance.

Drew

_____________________________________________________________________________

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4052

Windows 6.0.6002 Service Pack 2

Internet Explorer 7.0.6002.18005

6/29/2010 10:51:09 AM

mbam-log-2010-06-29 (10-51-09).txt

Scan type: Quick scan

Objects scanned: 119966

Time elapsed: 4 minute(s), 53 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 6

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.162.58,93.188.161.188 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.58,93.188.161.188 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{a4b357bb-effd-4478-948e-74517ac6c9ce}\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.162.58,93.188.161.188 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{a4b357bb-effd-4478-948e-74517ac6c9ce}\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.58,93.188.161.188 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ef0908ec-5a2f-4cde-9865-2eb41443e401}\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.162.58,93.188.161.188 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ef0908ec-5a2f-4cde-9865-2eb41443e401}\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.58,93.188.161.188 -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[Maniac]

Hello kingdrew! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

Post all logs if you can.

[kingdrew]

Hope i did this correctly.

Here you go, thanks again.

DDS (Ver_10-03-17.01) - NTFSx86

Run by Administrator at 22:25:04.13 on Tue 06/29/2010

Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_18

Microsoft

Attach.zip

[Maniac]

Step 1

Please, uninstall the following applications:

1. Adobe Reader 9.2
   

You can read, how to this here:

• Windows XP
  
• Windows Vista
  
• Windows 7
  

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
  
• From the drop-down menu, choose English and click on Select.
  
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  
• A logfile will pop up. Please save it to a convenient location and post it back when you reply
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Windows\Sun
  C:\Documents and Settings\All Users\Application Data\Java
  C:\Documents and Settings\All Users\Application Data\Sun\Java
  C:\Documents and Settings\username\Application Data\Java
  C:\Documents and Settings\username\Application Data\Sun\Java
  

Step 3

Your database version of MBAM is 4052 , but the current is 4258 , so:

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

1. JavaRa log
   
2. Malwarebytes' Anti-Malware log
   
3. a new fresh DDS log only
   

[kingdrew]

I tried updating Malwarebytes before i ran that scan but there was an error. I sent an email to malwarebytes with the error but haven't heard anything back.

[Maniac]

What kind of error?

[kingdrew]

As soon as i hit the check for updates button a window pops up and says

an error has occured. Please report this error code to our support team.

MBAM_ERROR_UPDATING (12007,0,WinHttpSendRequest).

I finally got an email back from them and they said make sure that my firewall was allowing the program to access the internet.

I have Norton Security Suite, I added (and allowed access) the to files they wanted me to, and i am still getting the same error. I told this to their tech person and am waiting for a reply.

[Maniac]

Well we can not work like that! Follow his instructions!

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.