Backdoor bot...HELP!

Noe · June 29, 2010

Every time I start up my computer, a malwarebytes' window pop's up and tells me that I have a back-door bot and asks me if I want "disable", "allow" or "quarantine". I press quarantine all the time but it keeps popping back up all the time! So, I don't know how to get rid of it so hopefully someone can help me.

Malwarebytes' log below

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4252

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18928

6/28/2010 7:31:14 PM

mbam-log-2010-06-28 (19-31-14).txt

Scan type: Quick scan

Objects scanned: 129935

Time elapsed: 8 minute(s), 34 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

------------------------------------------------------------------------------------------------------

hijackthis log below

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:20:01 PM, on 6/28/2010

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18928)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\sttray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Alwil Software\Avast5\AvastUI.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\DivX\DivX Update\DivXUpdate.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Users\Noe\AppData\Local\Google\Update\1.2.183.29\GoogleCrashHandler.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Users\Noe\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVGLS\avgssie.dll (file missing)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [AmazonGSDownloaderTray] C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exe

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide

O4 - HKLM\..\Run: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [Google Update] "C:\Users\Noe\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [steam] C:\Program Files\Valve\Steam\\Steam.exe -silent

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: Logitech . Product Registration.lnk = C:\Program Files\Logitech\Logitech WebCam Software\eReg.exe

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Startup: SolidWorks Task Scheduler Engine.lnk = C:\Program Files\SolidWorks\swScheduler\swBOEngine.exe

O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/...NPUplden-us.cab

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGam...1/GAME_UNO1.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 12684 bytes

Maniac · June 29, 2010

Hello Noe! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

The process of cleaning your system may take some time, so please be patient.
Follow my instructions step by step if there is a problem somewhere, stop and tell me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
If you don't know or can't understand something please ask.
Do not install or uninstall any software or hardware, while work on.
Keep me informed about any changes.

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

Post all logs if you can and please make a screenshot.

Noe · June 30, 2010

Ok, so I took a screenshot of the pop-up window and it is attached. Also when I tried to run a GMER, my computer will bluescreen and restart. So I don't have a GMER log to show you. I think it may be caused by my antivirus because that is the last thing it scans before the program shuts down and goes bluscreen.

Below is the DDS

thanks

------------------------------------------------------------------------------------------

DDS (Ver_10-03-17.01) - NTFSx86

Run by Noe at 18:31:22.70 on Tue 06/29/2010

Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_20

Microsoft

Attach.zip

Maniac · June 30, 2010

Step 1

Please, uninstall the following applications:

Adobe Reader 9.3

You can read, how to this here:

Step 2

I also see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

Viewpoint
Viewpoint Manager
Viewpoint Media Player

Step 3

Launch Malwarebytes' Anti-Malware
Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

MalwareBytes' Anti-Malware log
a new fresh DDS log only

Noe · July 1, 2010

Okay the DDS log and the MalwareBytes log are listed below. Also there's another thing that has been happening besides the pop-up window, a corrupted file called sprtcmd.exe, I attached an image below. This corrupted file notification has been happening for the past 2 weeks. I don't know what it is or if it's related to the backdoor-bot or if its harmful to my pc.

btw thanks

----------------------------------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4262

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18928

6/30/2010 6:35:50 PM

mbam-log-2010-06-30 (18-35-50).txt

Scan type: Quick scan

Objects scanned: 130119

Time elapsed: 9 minute(s), 39 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

---------------------------------------------------------------------------------------------------------------------------------------------

DDS (Ver_10-03-17.01) - NTFSx86

Run by Noe at 18:36:26.76 on Wed 06/30/2010

Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_20

Microsoft

Maniac · July 1, 2010

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

If you are using Firefox, make sure that your download settings are as follows:
- Open Tools -> Options -> Main tab
- Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------

Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

Noe · July 2, 2010

ComboFix 10-07-01.02 - Noe 07/01/2010 17:49:27.1.2 - x86

Microsoft

Maniac · July 2, 2010

Please manually delete the following folder:

c:\programdata\Viewpoint

How are things now?

Noe · July 2, 2010

There doesn't seem to be any visible change. I still get a notification from malwarebytes that i have a Backdoor.Bot from c:\windows\system32\ msconfig.exe. And my notification of an corrupted file still shows up too.

Maniac · July 2, 2010

Please download to your Desktop: Dr.Web CureIt

After the file has downloaded, disable your current Anti-Virus and disconnect from the Internet
Doubleclick the drweb-cureit.exe file, then click the Start button, then the OK button to perform an Express Scan.
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it.
Once the short scan has finished, Click on the Complete scan radio button.
Then click on the Settings menu on top, the select Change Settings or press the F9 key. You can also change the Language
Choose the Scanning tab and I recomend leaving the Heuristic analysis enabled (this can lead to False Positives though)
On the File types tab ensure you select All files
Click on the Actions tab and set the following:
- Objects Infected objects = Cure, Incurable objects = Move, Suspicious objects = Report
- Infected packages Archive = Move, E-mails = Report, Containers = Move
- Malware Adware = Move, Dialers = Move, Jokes = Move, Riskware = Move, Hacktools = Move
- Do not change the Rename extension - default is: #??
- Leave the default save path for Moved files here: %USERPROFILE%\DoctorWeb\Quarantine\
- Leave prompt on Action checked
[*]On the Log file tab leave the Log to file checked.
[*]Leave the log file path alone: %USERPROFILE%\DoctorWeb\CureIt.log
[*]Log mode = Append
[*]Encoding = ANSI
[*]Details Leave Names of file packers and Statistics checked.
[*]Limit log file size = 2048 KB and leave the check mark on the Maximum log file size.
[*]On the General tab leave the Scan Priority on High
[*]Click the Apply button at the bottom, and then the OK button.
[*]On the right side under the Dr Web Anti-Virus Logo you will see 3 little buttons. Click the left VCR style Start button.
[*]In this mode it will scan Boot sectors of all disks, All removable media, and all local drives
[*]The more files and folders you have the longer the scan will take. On large drives it can take hours to complete.
[*]When the Cure option is selected, an additional context menu will open. Select the necessary action of the program, if the curing fails.
[*]Click 'Yes to all' if it asks if you want to cure/move the files.
[*]This will move it to the %USERPROFILE%\DoctorWeb\Quarantine\ folder if it can't be cured. (in this case we need samples)
[*]After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
[*]Save the report to your Desktop. The report will be called DrWeb.csv
[*]Close Dr.Web Cureit.
[*]Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
[*]After reboot, post the contents of the log from Dr.Web you saved previously to your Desktop in your next reply with a new hijackthis log.

Noe · July 3, 2010

Below should be the Dr.Web.csv and a new hijackthis log. Note, when I did a new hijackthis log it gave me an notification about it not bing able to scan a certain part of my computer. I don't know what that was all about. Oh and my computer is still acting the same, still getting a pop-up window saying Malwarebytes is detecting a Backdoor. Bot.

Dr. Web below

-------------------------------------------------------------------------------------------------------------------------------------------------

1196745071jtun_firstexpirationpif.x00\Program Files\Common Files\PIF_B8E1\pifCrawl.exe;C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1196745071jtun_firstexpirationpif.x00;Trojan.Swizzor.based;;

1196745071jtun_firstexpirationpif.x00;C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads;Archive contains infected objects;Moved.;

f_000272\gziped.gz;C:\Documents and Settings\Noe\AppData\Local\Application Data\Google\Chrome\User Data\Default\Cache\f_000272;Probably SCRIPT.Virus;;

f_000272;C:\Documents and Settings\Noe\AppData\Local\Application Data\Google\Chrome\User Data\Default\Cache;Archive contains infected objects;Moved.;

1196745071jtun_firstexpirationpif.x00\Program Files\Common Files\PIF_B8E1\pifCrawl.exe;C:\Documents and Settings\Noe\DoctorWeb\Quarantine\1196745071jtun_firstexpirationpif.x00;Trojan.Swizzor.based;;

1196745071jtun_firstexpirationpif.x00;C:\Documents and Settings\Noe\DoctorWeb\Quarantine;Archive contains infected objects;Moved.;

f_000272\gziped.gz;C:\Documents and Settings\Noe\DoctorWeb\Quarantine\f_000272;Probably SCRIPT.Virus;;

f_000272;C:\Documents and Settings\Noe\DoctorWeb\Quarantine;Archive contains infected objects;Moved.;

pifCrawl.exe;C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08};Trojan.Swizzor.based;Deleted.;

-----------------------------------------------------------------------------------------------------------------------------------------------------

Hijackthis log below