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Need some Help with XP Safe Mode Boot


Luv2Laugh
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I need some fast help please....... :)

It looks like I was hit by a trojan called "AVSecuritySuite" :) and I cannot get my OS system up, it keeps giving me "Error Loading Operating System". I cannot; find my bootdisk, get my system to recognize F8 or figure out how to get past that error message.....

I was given this site as a way to get some tech savvy help. Anyone on here now that might be able to help. I was running AVG and have Anti-Malware installed on that system.....

Thank you in advance.

Luv2Laugh

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Hello Luv2Laugh, Welcome to Malwarebytes Forum -

You will have some problems going to safe mode due to the infection , but keep trying as it will eventually get there - (From personal experience) -

Keep tapping F8 on start up and you will get a result eventually -

Once you get there select safe mode with networking and please follow as many of these instructions as you can in safe mode -

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - ;)

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