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Major problems with explorer please help

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Thank you to anyone who can help. Okay so i'll start from the beginning. Today i accidentally clicked a random add and managed to get AV security suite downloaded into my comp, Very annoying program. So it blocked me out of all my settings and did the normal thing rogue spy-wares do. So i restarted and quickly ran msconfig and went into safe mode. I don't really know much about safe mode so i opted to do a system restore. I did it for 5 days ago, the 22nd and when i restarted. I had no audio device recognized and explorer wont stop crashing. As im typing this explorer has perma crashed and im deathly afraid of what i should do. Please help :[ I really depend on this comp for a lot of stuff and would hate to have something so stupid as a spy-ware destroy it.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:59:26 PM, on 6/28/2010

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Boot mode: Normal

Running processes:












C:\Program Files\Java\jre6\bin\jusched.exe



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Please run RSIT by following the steps below:

  1. Download Random's System Information Tool (RSIT) by random/random from this link.
  2. It is important that is saved to your desktop (please do not click 'Run' when downloading).
  3. Double click on the icon on your desktop for RSIT to run it.
  4. Click Continue at the disclaimer screen.
  5. Once it has finished, two logs will open in separate Notepad windows. Please copy and paste the contents of both log.txt (<<-will be maximized) and info.txt (<<-will be minimized) into a reply. Note that you can also save the logs on your desktop and attach them to a reply.

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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