mb worked, many programs now don't

[william2]

Couldn't find this topic addressed elsewhere in the forums, so here we go.

I downloaded and employed the most recent Malwarebytes' Anti-Malware program to get rid of a fake anti-virus trojan horse program (don't remember the name). It seemed to work-- no more windows telling me i'm infected and must buy their product, no more re-directions on the internet to shopping sites, and no more porn links on my desktop.

But now I can't open some programs like Word Perfect, Nero StartSmart, and Picasa. And other programs won't open on my quick links or by double-clicking the desktop shortcuts-- I have to right-click and scroll to "start" rather than the default "Open" which gives an error message that it can't open the exe file (IE Explorer, Firefox, and Google Earth). I also get the "Application not found-- rundll.exe" error message when trying to access the mouse settings via the control panel.

I am certain that the IE Explorer, Firefox, and Google Earth problems are new and only since running MBAM. I had been running them the normal way when the virus was active before. Can't say for sure on the other programs. I checked every file name that MBAM found before I removed it-- none of these programs appeared on the list.

Also complicating matters is that I cannot access my Task Manager because of the virus' dirty work. The virus also removed all System Restore points prior to its inception yesterday. Thanks for any help

[gtyhfy]

Hello william2,

Maybe there are some residues of malware modifications left to be cleaned. As we don't work on Malware removal or diagnostics in this forum, please follow the directions below so that an expert helper will help you to clean up the remaining stuff for free -

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