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19js810300z.com and 944.228.209.200

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My malwarebytes anit-malware and my norton continuely blocks the same programs. How do I delete the infected programs that are trying to gain acces to my computer? My computer got screwed up when I tried to down load an older NERO 7 from the internet...

15:03:43 kaneakala IP-BLOCK

15:09:54 kaneakala MESSAGE Protection started successfully

15:09:59 kaneakala MESSAGE IP Protection started successfully

15:13:03 kaneakala IP-BLOCK

15:13:35 kaneakala IP-BLOCK

15:13:59 kaneakala IP-BLOCK

15:16:00 kaneakala IP-BLOCK

15:18:14 kaneakala MESSAGE IP Protection stopped

15:18:20 kaneakala MESSAGE Database updated successfully

15:18:22 kaneakala MESSAGE IP Protection started successfully

15:19:09 kaneakala IP-BLOCK

15:20:21 kaneakala IP-BLOCK

15:20:29 kaneakala IP-BLOCK

15:29:11 kaneakala IP-BLOCK

15:35:27 kaneakala MESSAGE IP Protection stopped

15:35:29 kaneakala MESSAGE IP Protection started successfully

15:39:12 kaneakala IP-BLOCK

15:39:56 kaneakala MESSAGE IP Protection stopped

15:39:58 kaneakala MESSAGE IP Protection started successfully

15:47:58 kaneakala IP-BLOCK

15:48:45 kaneakala MESSAGE IP Protection stopped

15:48:46 kaneakala MESSAGE IP Protection started successfully

Also 19js810300z.com is being blocked but continues to try and acces my computer...

my NORTON pops up:

An intrusion attempt by

Netword traffic from matches the signature of a known attack. The attack was resulted from \DEVICE\HARDISKVOLUME3\WINDOWS\SYSTEM32\SVCHOST.EXE

Everytime i turn on my computer the programs promp me with various blocks and intrusion attempts...

Please help me

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Hello kaneakala, :welcome:

As we don't work on Malware removal or diagnostics in this forum, please follow the directions below.

  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new topic, make sure under options (top right of your topic screen), you select Track this topic and choose one of the Email options (prefer Immediate Email Notification) so that you're alerted when someone has replied to your post.
  • Please be patient when waiting for an expert help as the expert helpers can get a bit busy.
  • Please try not to post back (bump) your topic within the first 48 hours. Expert helpers will find the topics which has a zero post count first. By doing so, expert helpers may think the topic is replied and jump to other posts.
    If there is no reply from any experts after 48 hours, you can reply the topic for asking help again or send a Private Message to a Moderator asking for assistance.
  • Please do not alter the system (eg install or uninstall any software, conduct some fixes, use any removal/scanning tool) after posting unless it is told by the expert helper. Using these other tools often makes the cleanup task more difficult and time consuming.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here for a prioritized support. Please remember to quote your cleverbridge Reference Number from the confirmation e-mail when requesting assistance.

Thank You :)

PS Please use the "ADDREPLY" t_reply.gif button at bottom of forum window instead of other ones when you start replying. :)

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