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i have an unknown browser highjacker


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I have norton 360 i have tried a few others also to scan for my problem nothing has helped. In the past i have used malware bytes when all else fails and until today it never let me down. None of the virus scans have shown anything and i even reset my browser. When I do a search and then try and click on some(not every link) of the links it reloads and send me to usually some sort of ad selling me something. So far none of it is any porn sites(thankfully) but it is quite annoying and slowing the system to a crawl at times. I am not very computer savy but do understand the basics. Each time i ran any of my scans i made sure they were updated within a few minutes of my using it. A rep from norton tried to find the problem remotely and ran a bunch of scans that all came up with nothing. HELP

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Hi, and Welcome to Malwarebytes!

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" t_reply.gif button instead of other ones when you start replying. :welcome:

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