Cant Close Malwarebytes Anti Malware !, MBAM stopping on full scan, and wont respond Options

[johnno]

Hi,

Firstly I would like to say as a newcomer to the forum, a big thankyou for your great programme which sorted some serious infections when i ran it first time.

I posted this problem i was having with MBAM on 'suggest a pc fix' forum and was advised to post it on your forum as a means of feedback and in order to help you in sorting the problem of unresponsive programme and the stop when running full scan,

johnno

Group: Members

Posts: 39

Joined: 21-August 04

From: New Zealand

Member No.: 8,160

**** put me onto MBAM to fix virus infection.

this worked great initially and programme was running a full scan,

Now however the programme stops about 10 mins into scanning and wont let me close it, 'programme not responding' message, which means i have to restart. I can hear drive in continuous operation.

MBAM will perform a quick scan but not full scan??

running Vista premium

[RubbeR DuckY]

We are working on the issue, should have it fixed shortly.