MalwareBytes Internet Security

[crysty2k5]

You have the best antimalware engine. You need an antivirus engine and a firewall to make the best internet security for home users

Avira engine/Bitdefender engine and Online Armor/Outpost firewall or something else...

[jerryz]

You have the best antimalware engine. You need an antivirus engine and a firewall to make the best internet security for home users

Avira engine/Bitdefender engine and Online Armor/Outpost firewall or something else...

I am not a home user which makes it all the more frustrating. I own a small business and will now have to pay someone to come and spend the time to clean the computer. I believe the malware came attached to a pdf file sent by one of our customers.

I can't afford the time it will take me to go through all the additional steps stated here to get my system back running. This software from Malwarebytes would be worth much more if it met their advertised statements and got my system back to normal.

[gtyhfy]

Hello jerryz,

I am not a home user which makes it all the more frustrating. I own a small business...

... I down loaded your program, run it in safe mode and still have remanents of the program on my computer.

Unfortunately, You CANNOT use the free version or the lifetime version of MBAM in business setting. It is the violation of the license which you had read when you were installing MBAM:

Subject to the restrictions below, you may use the Malwarebytes' Software for any legitimate purpose.

In return, we simply require that you agree:

1. Not to use this software for commercial use without proper licensing.

The following quotes come from the parts of the reply of a Malwarebytes' Corporate Support Engineer, Jack:

But to clarify, there is no free version of the product in a business environment and each computer must be licensed. The free version is intended for home users only.

Yes, business users need to buy a commercial license. The version you are referring to as the Pro version is for the consumer home retail license which is a lifetime license. Business use requires an annual renewal fee. The scanning engine and the database rules are the same - but the licensing and pricing are different and are handled directly by Corporate Sales.

If you need to install MBAM to your business machine, you need to have a corporate license. You can fill the form at http://www.malwarebytes.org/corporate.php, and the Corporate Sales team will contact you with the details.

After having the license, if there's any malware problems after using MBAM, you can contact the corporate helpdesk, and they will assist you to clean the machines.

Thank you.

PS Please use the "ADDREPLY" button at bottom of forum window instead of other ones when you start replying, so we can concentrate on your reply, thanks.

[noknojon]

Hi jerryz -

You still have access to all the information (if used correctly) in Self Help Area and all the General Advice that is listed for free if you wish to follow the steps properly once you join up with us, and even get us to help do it -

I can't afford the time it will take me to go through all the additional steps stated here to get my system back running. This software from Malwarebytes would be worth much more if it met their advertised statements and got my system back to normal.

The program never states that it can Fully Remove All Problems from all systems - There are some problems that will never be removed and even a reinstall of the operating system is required with many infections -

If you are a business owner you still have access to these areas, to see if your problem is listed, and most basic steps can be performed by any tech in a few mins -

I even help my mates with problems listed here and they are simple -

Just pay a fee and join our club - (Cheaper than the golf club)

Thank You -