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"Add to ignore list" control is always greyed out

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Hi - any ideas why the "Add to ignore list" control is always greyed out?

I searched the forum, but every search resulted in the following error:

One or all of your search keywords were below 4 characters or you searched for words which are not allowed, such as 'html', 'img', etc, please go back and increase the length of these search keywords or choose different keywords.

I'm totally at a loss as to how to 'increase the length' of words such as 'add' and 'to' and 'list'. As this is the name of the command, it seems incredible that it is banned from searches.

Any help appreciated, as Malware Bytes has decided to block my domain registrar, and I have to turn of 'Website Blocking' to visit my domain registrar. I don't like turning it off, as it is all too easy to forget to turn it back on. I followed the directions to add this site to the ignore list - but as the option in the menu is always greyed out, I cannot see how to do it. I have the full, paid version of MalwareBytes. I have tried with 'Website Blocking' turned off, and with it turned on, and also with "Enable Protection" turned off and turned on - the "Add to ignore list" remains greyed out at all times.

I'm using Windows 7 Ultimate. I also have Zone Alarm Extreme Security installed, and configured to allow MalwareBytes allowed full access to the internet.

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Hello Russell Cunning, :P

In this particular case, using "ignore list" as the search term will return some related results.

For adding an IP to the ignore list:

Quote from the IP Protection topic posted in this forum (it is advisable to read that topic for better understanding the way how IP protection works):

  • How can I add an IP so it won't be detected and can access a site I need to?
  • This has now been implemented. Visit the blocked site and incur an IP block. Then right-click on the Malwarebytes system-tray icon after the block notification appears, and choose Add to Ignore List and the IP.

The only way you can add an IP to the ignore list now is to trigger a block by MBAM (eg visiting the site). The following figure shows an example of such a block:


If you can trigger that one, then you can add the IP(s) to the ignore list:


Please post back if you have further questions.

Thank You :P

PS Please use the "ADDREPLY" t_reply.gif button at bottom of forum window instead of other ones when you start replying. :D

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