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Hello all

Having discovered a trojan on my system recently I ran Malwarebytes which found items. I noticed defense centre on the desktop before rebooting. Upon reboot I had no desktop and got the themed32.dll error. I googled the error found your posts and copied a fresh copy of explorer.exe and iexplore.exe to c:\ using task manager (CTRL ALT DELETE). Explorer would not run at all but Internet explorer did run. However, websites were still being redirected. I then tried to access Tools, Internet Options and got the following error. "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator". Am I at the stage of System Restore or is there anything else I can do? Any advice would be greatly appreciated.

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Hello ,

And :P My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please download OTLPE (filesize 120,9 MB)

  • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
  • Double-click on the OTLPE icon.
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

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Hello Elise

Thank you for your input. I have followed the steps you outlined and have attached the otl.txt file.

Thanks Deex

Hello ,

And :P My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please download OTLPE (filesize 120,9 MB)

  • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
  • Double-click on the OTLPE icon.
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

OTL.Txt

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OTL logfile created on: 6/21/2010 12:01:30 AM - Run

OTLPE by OldTimer - Version 3.1.39.0 Folder = X:\Programs\OTLPE

Microsoft Windows XP Service Pack 3 (Version = 5.1.2600) - Type = SYSTEM

Internet Explorer (Version = 7.0.5730.13)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,015.00 Mb Total Physical Memory | 829.00 Mb Available Physical Memory | 82.00% Memory free

903.00 Mb Paging File | 848.00 Mb Available in Paging File | 94.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 72.06 Gb Total Space | 60.52 Gb Free Space | 83.99% Space Free | Partition Type: NTFS

Drive D: | 72.05 Gb Total Space | 71.91 Gb Free Space | 99.80% Space Free | Partition Type: NTFS

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Drive X: | 433.24 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: REATOGO

Current User Name: SYSTEM

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Standard

Using ControlSet: ControlSet003

========== Win32 Services (SafeList) ==========

SRV - [2010/05/03 11:55:34 | 000,840,936 | ---- | M] (Trusteer Ltd.) [Auto] -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe -- (RapportMgmtService)

SRV - [2010/04/16 03:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)

SRV - [2009/10/22 15:07:00 | 000,146,448 | ---- | M] (McAfee, Inc.) [Auto] -- C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe -- (McShield)

SRV - [2009/10/22 15:07:00 | 000,070,728 | ---- | M] (McAfee, Inc.) [Auto] -- C:\WINDOWS\system32\mfevtps.exe -- (mfevtp)

SRV - [2009/10/22 15:07:00 | 000,066,896 | ---- | M] (McAfee, Inc.) [Auto] -- C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe -- (McTaskManager)

SRV - [2009/10/22 15:07:00 | 000,021,256 | ---- | M] (McAfee, Inc.) [Auto] -- C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe -- (McAfeeEngineService)

SRV - [2009/08/25 11:00:00 | 000,103,744 | ---- | M] (McAfee, Inc.) [Auto] -- C:\Program Files\McAfee\Common Framework\FrameworkService.exe -- (McAfeeFramework)

SRV - [2009/02/06 21:08:58 | 000,533,360 | ---- | M] (Microsoft Corporation) [On_Demand] -- C:\Program Files\Windows Live\Family Safety\fsssvc.exe -- (fsssvc)

SRV - [2009/01/14 20:53:02 | 000,226,656 | ---- | M] (Microsoft Corp.) [Auto] -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand] -- -- (WDICA)

DRV - File not found [Kernel | System] -- -- (rqdgfuoy)

DRV - File not found [Kernel | System] -- -- (PRAGMAxylqeexbes)

DRV - File not found [Kernel | System] -- -- (PRAGMAxtkbchtisv)

DRV - File not found [Kernel | System] -- -- (PRAGMAwevxouqxxo)

DRV - File not found [Kernel | System] -- -- (PRAGMAsetetylbdm)

DRV - File not found [Kernel | System] -- -- (PRAGMAntixtrpqxx)

DRV - File not found [Kernel | On_Demand] -- -- (PDRFRAME)

DRV - File not found [Kernel | On_Demand] -- -- (PDRELI)

DRV - File not found [Kernel | On_Demand] -- -- (PDFRAME)

DRV - File not found [Kernel | On_Demand] -- -- (PDCOMP)

DRV - File not found [Kernel | System] -- -- (PCIDump)

DRV - File not found [Kernel | System] -- -- (lbrtfdc)

DRV - File not found [Kernel | System] -- -- (i2omgmt)

DRV - File not found [Kernel | System] -- -- (emedgyhy)

DRV - File not found [Kernel | System] -- -- (Changer)

DRV - [2010/06/11 13:56:04 | 000,080,896 | ---- | M] (Piffit Inc) [Kernel | System] -- C:\WINDOWS\system32\eefb.sys -- (eefb)

DRV - [2010/05/03 11:55:48 | 000,161,000 | ---- | M] (Trusteer Ltd.) [Kernel | System] -- C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys -- (RapportPG)

DRV - [2010/05/03 11:55:46 | 000,059,240 | ---- | M] (Trusteer Ltd.) [Kernel | System] -- C:\Program Files\Trusteer\Rapport\bin\RapportKELL.sys -- (RapportKELL)

DRV - [2009/10/22 15:07:00 | 000,343,664 | ---- | M] (McAfee, Inc.) [Kernel | Boot] -- C:\WINDOWS\system32\drivers\mfehidk.sys -- (mfehidk)

DRV - [2009/10/22 15:07:00 | 000,091,672 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\mfeavfk.sys -- (mfeavfk)

DRV - [2009/10/22 15:07:00 | 000,075,704 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\mfeapfk.sys -- (mfeapfk)

DRV - [2009/10/22 15:07:00 | 000,065,448 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\mferkdet.sys -- (mferkdet)

DRV - [2009/10/22 15:07:00 | 000,063,728 | ---- | M] (McAfee, Inc.) [Kernel | System] -- C:\WINDOWS\system32\drivers\mfetdik.sys -- (mfetdik)

DRV - [2009/10/22 15:07:00 | 000,043,288 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\mfebopk.sys -- (mfebopk)

DRV - [2009/03/30 05:13:30 | 005,063,168 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)

DRV - [2009/03/14 02:05:26 | 001,528,928 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\athw.sys -- (AR5416)

DRV - [2009/03/02 01:03:48 | 000,038,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\l1c51x86.sys -- (L1c)

DRV - [2009/02/06 21:08:42 | 000,055,152 | ---- | M] (Microsoft Corporation) [Kernel | Auto] -- C:\WINDOWS\system32\drivers\fssfltr_tdi.sys -- (fssfltr)

DRV - [2009/01/15 06:41:00 | 000,206,512 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\SynTP.sys -- (SynTP)

DRV - [2008/11/18 21:21:28 | 000,039,040 | ---- | M] (GenesysLogic Technologies, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\uvclf.sys -- (uvclf)

DRV - [2008/09/12 01:32:56 | 000,327,192 | ---- | M] (Intel Corporation) [Kernel | Boot] -- C:\WINDOWS\system32\drivers\iaStor.sys -- (iaStor)

DRV - [2008/08/19 10:16:36 | 000,991,656 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\btkrnl.sys -- (BTKRNL)

DRV - [2008/08/19 10:16:28 | 000,047,272 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\btwusb.sys -- (BTWUSB)

DRV - [2008/08/05 08:10:12 | 001,684,736 | ---- | M] (Creative) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\Ambfilt.sys -- (Ambfilt)

DRV - [2008/07/24 05:37:10 | 000,156,816 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\btwdndis.sys -- (BTWDNDIS)

DRV - [2008/05/29 23:46:12 | 000,534,568 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\btaudio.sys -- (btaudio)

DRV - [2008/04/14 08:00:00 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)

DRV - [2008/04/08 18:59:28 | 000,010,752 | ---- | M] (ASUSTeK Computer Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\ASUSACPI.SYS -- (AsusACPI)

DRV - [2008/03/10 06:18:42 | 000,057,384 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\btwhid.sys -- (btwhid)

DRV - [2008/02/04 05:57:44 | 000,037,160 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\btport.sys -- (BTDriver)

DRV - [2007/12/19 11:32:12 | 005,854,688 | ---- | M] (Intel Corporation) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\igxpmp32.sys -- (ialm)

DRV - [2006/01/04 03:41:48 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\Monfilt.sys -- (Monfilt)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Admin_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

IE - HKU\Admin_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Admin_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

O1 HOSTS File: ([2008/04/14 08:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)

O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)

O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll (McAfee, Inc.)

O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)

O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)

O3 - HKU\Admin_ON_C\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)

O4 - HKLM..\Run: [AsusACPIServer] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe (ASUSTeK Computer Inc.)

O4 - HKLM..\Run: [AsusEPCMonitor] C:\Program Files\EeePC\ACPI\AsEPCMon.exe (ASUSTeK Computer Inc.)

O4 - HKLM..\Run: [AsusTray] C:\Program Files\EeePC\ACPI\AsTray.exe (ASUSTeK Computer Inc.)

O4 - HKLM..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)

O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)

O4 - HKLM..\Run: [McAfeeUpdaterUI] C:\Program Files\McAfee\Common Framework\udaterui.exe (McAfee, Inc.)

O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()

O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)

O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)

O4 - HKLM..\Run: [shStatEXE] C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE (McAfee, Inc.)

O4 - HKLM..\Run: [synAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics, Inc.)

O4 - HKU\Admin_ON_C..\Run: [{E6919E5A-CB39-5DD3-31EA-C2F22F052264}] C:\Documents and Settings\Admin\Application Data\Otder\unyp.exe File not found

O4 - HKU\Admin_ON_C..\Run: [steam] C:\Program Files\Steam\Steam.exe (Valve Corporation)

O4 - Startup: C:\Documents and Settings\Admin\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk = C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)

O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SuperHybridEngine.lnk = C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe (ASUSTeK Computer Inc.)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\Admin_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\LocalService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\NetworkService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()

O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()

O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)

O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)

O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)

O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)

O9 - Extra Button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()

O9 - Extra 'Tools' menuitem : @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()

O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254

O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)

O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)

O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)

O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)

O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)

O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\1.bmp

O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\1.bmp

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2009/04/01 20:57:04 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]

O32 - AutoRun File - [2006/03/24 07:06:41 | 000,000,053 | R--- | M] () - X:\AUTORUN.INF -- [ CDFS ]

O33 - MountPoints2\{ac8ac022-5154-11df-8c3c-002243f4d4b7}\Shell\AutoRun\command - "" = E:\setupSNK.exe -- File not found

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/06/19 17:23:37 | 001,032,192 | ---- | C] (Microsoft Corporation) -- C:\explorer.exe

[2010/06/19 17:22:42 | 001,032,192 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\Admin\explorer.exe

[2010/06/19 17:15:27 | 000,093,184 | ---- | C] (Microsoft Corporation) -- C:\IEXPLORE.EXE

[2010/06/12 15:10:45 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Admin\Application Data\Malwarebytes

[2010/06/12 15:10:35 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys

[2010/06/12 15:10:31 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys

[2010/06/12 15:10:29 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware

[2010/06/12 09:40:18 | 000,000,000 | ---D | C] -- C:\Program Files\Defense Center

[2010/06/12 09:36:39 | 000,000,000 | ---D | C] -- C:\QUARANTINE

[2010/06/11 13:56:04 | 000,080,896 | ---- | C] (Piffit Inc) -- C:\WINDOWS\System32\eefb.sys

[2010/06/07 01:01:09 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Admin\Application Data\Otder

[2 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/06/20 17:43:09 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT

[2010/06/20 17:35:43 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat

[2010/06/20 16:46:31 | 000,262,144 | -H-- | M] () -- C:\Documents and Settings\LocalService\NTUSER.DAT

[2010/06/20 16:46:31 | 000,237,568 | -H-- | M] () -- C:\Documents and Settings\NetworkService\NTUSER.DAT

[2010/06/20 16:46:29 | 000,008,212 | ---- | M] () -- C:\WINDOWS\mfebcdata

[2010/06/20 16:46:28 | 003,145,728 | -H-- | M] () -- C:\Documents and Settings\Admin\NTUSER.DAT

[2010/06/20 16:46:28 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Admin\ntuser.ini

[2010/06/20 16:45:42 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl

[2010/06/20 16:14:15 | 000,471,150 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI

[2010/06/20 16:14:15 | 000,401,964 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat

[2010/06/20 16:14:15 | 000,063,094 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat

[2010/06/17 15:25:13 | 004,968,436 | -H-- | M] () -- C:\Documents and Settings\Admin\Local Settings\Application Data\IconCache.db

[2010/06/12 14:56:52 | 000,001,407 | ---- | M] () -- C:\Documents and Settings\Admin\Desktop\Defense Center Support.lnk

[2010/06/12 14:56:52 | 000,000,503 | ---- | M] () -- C:\Documents and Settings\Admin\Desktop\Defense Center.lnk

[2010/06/11 13:56:04 | 000,080,896 | ---- | M] (Piffit Inc) -- C:\WINDOWS\System32\eefb.sys

[2 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/06/20 16:46:29 | 000,008,212 | ---- | C] () -- C:\WINDOWS\mfebcdata

[2010/06/12 14:56:52 | 000,000,503 | ---- | C] () -- C:\Documents and Settings\Admin\Desktop\Defense Center.lnk

[2010/06/12 13:27:33 | 000,001,407 | ---- | C] () -- C:\Documents and Settings\Admin\Desktop\Defense Center Support.lnk

[2010/05/02 07:46:03 | 000,003,654 | ---- | C] () -- C:\WINDOWS\System32\drivers\Sonyhcp.dll

[2010/04/21 21:22:26 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Admin\Local Settings\Application Data\fusioncache.dat

[2010/04/21 21:22:24 | 003,145,728 | -H-- | C] () -- C:\Documents and Settings\Admin\NTUSER.DAT

[2010/04/21 21:22:24 | 000,593,920 | -H-- | C] () -- C:\Documents and Settings\Admin\ntuser.dat.LOG

[2010/04/21 21:22:24 | 000,000,178 | -HS- | C] () -- C:\Documents and Settings\Admin\ntuser.ini

[2009/04/20 22:16:27 | 000,262,144 | ---- | C] () -- C:\WINDOWS\system32\config\systemprofile\NTUSER.DAT

[2009/04/20 22:16:27 | 000,008,192 | -H-- | C] () -- C:\WINDOWS\system32\config\systemprofile\NTUSER.DAT.LOG

[2009/04/20 21:02:47 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini

[2009/04/20 20:04:02 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4906.dll

[2009/04/01 20:59:56 | 000,262,144 | -H-- | C] () -- C:\Documents and Settings\LocalService\NTUSER.DAT

[2009/04/01 20:59:56 | 000,008,192 | -H-- | C] () -- C:\Documents and Settings\LocalService\ntuser.dat.LOG

[2009/04/01 20:59:56 | 000,000,020 | -HS- | C] () -- C:\Documents and Settings\NetworkService\ntuser.ini

[2009/04/01 20:59:56 | 000,000,020 | -HS- | C] () -- C:\Documents and Settings\LocalService\ntuser.ini

[2009/04/01 20:59:55 | 000,237,568 | -H-- | C] () -- C:\Documents and Settings\NetworkService\NTUSER.DAT

[2009/04/01 20:59:55 | 000,008,192 | -H-- | C] () -- C:\Documents and Settings\NetworkService\ntuser.dat.LOG

[2009/04/01 19:44:28 | 000,005,312 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI

[2008/11/14 21:12:56 | 000,012,208 | ---- | C] () -- C:\WINDOWS\AsTrayLang.ini

[2008/09/02 10:25:26 | 002,854,912 | ---- | C] () -- C:\WINDOWS\System32\btwicons.dll

[2008/07/30 22:31:52 | 000,021,864 | ---- | C] () -- C:\WINDOWS\AsAcpiSvrLang.ini

[2005/02/17 15:41:32 | 000,000,603 | ---- | C] () -- C:\WINDOWS\System32\BTNeighborhood.dll.manifest

[2005/02/17 15:41:30 | 000,000,593 | ---- | C] () -- C:\WINDOWS\System32\btcss.dll.manifest

[2001/11/14 16:56:00 | 001,802,240 | ---- | C] () -- C:\WINDOWS\System32\lcppn21.dll

========== LOP Check ==========

[2010/06/14 13:10:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\Ewxaoq

[2010/06/14 15:13:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\Otder

[2010/05/21 16:51:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\Sports Interactive

[2010/05/13 16:31:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\Trusteer

========== Purity Check ==========

< End of report >

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Hello again,

I see quite some rootkit leftovers here, but I first want to have a look at a suspicious file related to the themed32.dll problem.

Please rerun OTLPE and copy/paste the following text into the "custom scan/fix" field. Click the NONE button and then Run Scan. Please post me the resulting log.

/md5start
shell32.dll
/md5stop

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Hello again Elise

Here are the results of 2nd scan:

OTL logfile created on: 6/21/2010 8:44:46 PM - Run

OTLPE by OldTimer - Version 3.1.39.0 Folder = X:\Programs\OTLPE

Microsoft Windows XP Service Pack 3 (Version = 5.1.2600) - Type = SYSTEM

Internet Explorer (Version = 7.0.5730.13)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,015.00 Mb Total Physical Memory | 812.00 Mb Available Physical Memory | 80.00% Memory free

903.00 Mb Paging File | 838.00 Mb Available in Paging File | 93.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 72.06 Gb Total Space | 60.52 Gb Free Space | 83.99% Space Free | Partition Type: NTFS

Drive D: | 72.05 Gb Total Space | 71.91 Gb Free Space | 99.80% Space Free | Partition Type: NTFS

Drive E: | 1.86 Gb Total Space | 0.96 Gb Free Space | 51.64% Space Free | Partition Type: FAT32

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Drive X: | 433.24 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: REATOGO

Current User Name: SYSTEM

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Standard

Using ControlSet: ControlSet003

========== Standard Registry (All) ==========

========== Internet Explorer ==========

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Extensions Off Page = about:NoAdd-ons

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

IE - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm

IE - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Admin_ON_C\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm

IE - HKU\Admin_ON_C\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch

IE - HKU\Admin_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

IE - HKU\Admin_ON_C\..\URLSearchHook: {CFBFAE00-17A6-11D0-99CB-00C04FD64497} - C:\WINDOWS\system32\ieframe.dll (Microsoft Corporation)

IE - HKU\Admin_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Admin_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

O1 HOSTS File: ([2008/04/14 08:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)

O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)

O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll (McAfee, Inc.)

O2 - BHO: (Windows Live Sign-in Helper) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)

O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)

O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)

O3 - HKU\Admin_ON_C\..\Toolbar\WebBrowser: (&Address) - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)

O3 - HKU\Admin_ON_C\..\Toolbar\WebBrowser: (&Links) - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - C:\WINDOWS\system32\shell32.dll (Microsoft Corporation)

O3 - HKU\Admin_ON_C\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)

O3 - HKU\Admin_ON_C\..\Toolbar\WebBrowser: (&Links) - {F2CF5485-4E02-4F68-819C-B92DE9277049} - C:\WINDOWS\system32\ieframe.dll (Microsoft Corporation)

O4 - HKLM..\Run: [AsusACPIServer] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe (ASUSTeK Computer Inc.)

O4 - HKLM..\Run: [AsusEPCMonitor] C:\Program Files\EeePC\ACPI\AsEPCMon.exe (ASUSTeK Computer Inc.)

O4 - HKLM..\Run: [AsusTray] C:\Program Files\EeePC\ACPI\AsTray.exe (ASUSTeK Computer Inc.)

O4 - HKLM..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe (Intel Corporation)

O4 - HKLM..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe (Intel Corporation)

O4 - HKLM..\Run: [iMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)

O4 - HKLM..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)

O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)

O4 - HKLM..\Run: [McAfeeUpdaterUI] C:\Program Files\McAfee\Common Framework\udaterui.exe (McAfee, Inc.)

O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()

O4 - HKLM..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe (Intel Corporation)

O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)

O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)

O4 - HKLM..\Run: [QuickTime Task] C:\Program Files\QuickTime\qttask.exe (Apple Inc.)

O4 - HKLM..\Run: [RTHDCPL] C:\WINDOWS\RTHDCPL.EXE (Realtek Semiconductor Corp.)

O4 - HKLM..\Run: [shStatEXE] C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE (McAfee, Inc.)

O4 - HKLM..\Run: [synAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics, Inc.)

O4 - HKLM..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics, Inc.)

O4 - HKU\.DEFAULT..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)

O4 - HKU\Admin_ON_C..\Run: [{E6919E5A-CB39-5DD3-31EA-C2F22F052264}] C:\Documents and Settings\Admin\Application Data\Otder\unyp.exe File not found

O4 - HKU\Admin_ON_C..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)

O4 - HKU\Admin_ON_C..\Run: [msnmsgr] C:\Program Files\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)

O4 - HKU\Admin_ON_C..\Run: [steam] C:\Program Files\Steam\Steam.exe (Valve Corporation)

O4 - Startup: C:\Documents and Settings\Admin\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk = C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)

O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SuperHybridEngine.lnk = C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe (ASUSTeK Computer Inc.)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylastusername = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticecaption =

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticetext =

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: shutdownwithoutlogon = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: undockwithoutlogon = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableTaskMgr = 0

O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\Admin_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\Admin_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableTaskMgr = 0

O7 - HKU\LocalService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\NetworkService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()

O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()

O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)

O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)

O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)

O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)

O9 - Extra Button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()

O9 - Extra 'Tools' menuitem : @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()

O9 - Extra 'Tools' menuitem : @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe (Microsoft Corporation)

O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000001 [] - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000002 [] - C:\WINDOWS\system32\winrnr.dll (Microsoft Corporation)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000003 [] - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\WINDOWS\system32\rsvpsp.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\WINDOWS\system32\rsvpsp.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000011 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000012 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000013 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000014 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000015 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000016 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O10 - Protocol_Catalog9\Catalog_Entries\000000000017 - C:\WINDOWS\system32\mswsock.dll (Microsoft Corporation)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254

O18 - Protocol\Handler\about {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll (Microsoft Corporation)

O18 - Protocol\Handler\cdl {3dd53d40-7b8b-11D0-b013-00aa0059ce02} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\dvd {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\system32\msvidctl.dll (Microsoft Corporation)

O18 - Protocol\Handler\file {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\ftp {79eac9e3-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\gopher {79eac9e4-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\http {79eac9e2-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\https {79eac9e5-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\ipp - No CLSID value found

O18 - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\its {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll (Microsoft Corporation)

O18 - Protocol\Handler\javascript {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll (Microsoft Corporation)

O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)

O18 - Protocol\Handler\local {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\mailto {3050f3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll (Microsoft Corporation)

O18 - Protocol\Handler\mhtml {05300401-BCBC-11d0-85E3-00C04FD85AB4} - C:\WINDOWS\system32\inetcomm.dll (Microsoft Corporation)

O18 - Protocol\Handler\mk {79eac9e6-baf9-11ce-8c82-00aa004ba90b} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Handler\msdaipp - No CLSID value found

O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)

O18 - Protocol\Handler\ms-its {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll (Microsoft Corporation)

O18 - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)

O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)

O18 - Protocol\Handler\res {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll (Microsoft Corporation)

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\sysimage {76E67A63-06E9-11D2-A840-006008059382} - C:\WINDOWS\system32\mshtml.dll (Microsoft Corporation)

O18 - Protocol\Handler\tv {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\WINDOWS\system32\msvidctl.dll (Microsoft Corporation)

O18 - Protocol\Handler\vbscript {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll (Microsoft Corporation)

O18 - Protocol\Handler\wia {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE} - C:\WINDOWS\system32\wiascr.dll (Microsoft Corporation)

O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)

O18 - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\WINDOWS\System32\mscoree.dll (Microsoft Corporation)

O18 - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\WINDOWS\System32\mscoree.dll (Microsoft Corporation)

O18 - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\WINDOWS\System32\mscoree.dll (Microsoft Corporation)

O18 - Protocol\Filter\Class Install Handler {32B533BB-EDAE-11d0-BD5A-00AA00B92AF1} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Filter\deflate {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Filter\gzip {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Filter\lzdhtml {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\WINDOWS\system32\urlmon.dll (Microsoft Corporation)

O18 - Protocol\Filter\text/webviewhtml {733AC4CB-F1A4-11d0-B951-00A0C90312E1} - C:\WINDOWS\system32\shell32.dll (Microsoft Corporation)

O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UIHost - (logonui.exe) - C:\WINDOWS\System32\logonui.exe (Microsoft Corporation)

O20 - HKLM Winlogon: VMApplet - (rundll32 shell32) - C:\WINDOWS\System32\shell32.dll (Microsoft Corporation)

O20 - HKLM Winlogon: VMApplet - (Control_RunDLL "sysdm.cpl") - C:\WINDOWS\System32\sysdm.cpl (Microsoft Corporation)

O20 - Winlogon\Notify\crypt32chain: DllName - crypt32.dll - C:\WINDOWS\System32\crypt32.dll (Microsoft Corporation)

O20 - Winlogon\Notify\cryptnet: DllName - cryptnet.dll - C:\WINDOWS\System32\cryptnet.dll (Microsoft Corporation)

O20 - Winlogon\Notify\cscdll: DllName - cscdll.dll - C:\WINDOWS\System32\cscdll.dll (Microsoft Corporation)

O20 - Winlogon\Notify\dimsntfy: DllName - %SystemRoot%\System32\dimsntfy.dll - C:\WINDOWS\system32\dimsntfy.dll (Microsoft Corporation)

O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)

O20 - Winlogon\Notify\ScCertProp: DllName - wlnotify.dll - C:\WINDOWS\System32\wlnotify.dll (Microsoft Corporation)

O20 - Winlogon\Notify\Schedule: DllName - wlnotify.dll - C:\WINDOWS\System32\wlnotify.dll (Microsoft Corporation)

O20 - Winlogon\Notify\sclgntfy: DllName - sclgntfy.dll - C:\WINDOWS\System32\sclgntfy.dll (Microsoft Corporation)

O20 - Winlogon\Notify\SensLogn: DllName - WlNotify.dll - C:\WINDOWS\System32\wlnotify.dll (Microsoft Corporation)

O20 - Winlogon\Notify\termsrv: DllName - wlnotify.dll - C:\WINDOWS\System32\wlnotify.dll (Microsoft Corporation)

O20 - Winlogon\Notify\WgaLogon: DllName - WgaLogon.dll - C:\WINDOWS\System32\WgaLogon.dll (Microsoft Corporation)

O20 - Winlogon\Notify\wlballoon: DllName - wlnotify.dll - C:\WINDOWS\System32\wlnotify.dll (Microsoft Corporation)

O21 - SSODL: CDBurn - {fbeb8a05-beee-4442-804e-409d6c4515e9} - C:\WINDOWS\system32\shell32.dll (Microsoft Corporation)

O21 - SSODL: PostBootReminder - {7849596a-48ea-486e-8937-a2a3009f31a9} - C:\WINDOWS\system32\shell32.dll (Microsoft Corporation)

O21 - SSODL: SysTray - {35CEC8A3-2BE6-11D2-8773-92E220524153} - C:\WINDOWS\system32\stobject.dll (Microsoft Corporation)

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - C:\WINDOWS\system32\webcheck.dll (Microsoft Corporation)

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll (Microsoft Corporation)

O22 - SharedTaskScheduler: {438755C2-A8BA-11D1-B96B-00A0C90312E1} - Browseui preloader - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)

O22 - SharedTaskScheduler: {8C7461EF-2B13-11d2-BE35-3078302C2030} - Component Categories cache daemon - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)

O24 - Desktop Components:0 (My Current Home Page) - About:Home

O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\1.bmp

O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\1.bmp

O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - C:\WINDOWS\System32\shell32.dll (Microsoft Corporation)

O29 - HKLM SecurityProviders - (msapsspc.dll) - C:\WINDOWS\System32\msapsspc.dll (Microsoft Corporation)

O29 - HKLM SecurityProviders - (schannel.dll) - C:\WINDOWS\System32\schannel.dll (Microsoft Corporation)

O29 - HKLM SecurityProviders - (digest.dll) - C:\WINDOWS\System32\digest.dll (Microsoft Corporation)

O29 - HKLM SecurityProviders - (msnsspc.dll) - C:\WINDOWS\System32\msnsspc.dll (Microsoft Corporation)

O30 - LSA: Authentication Packages - (msv1_0) - C:\WINDOWS\System32\msv1_0.dll (Microsoft Corporation)

O30 - LSA: Security Packages - (kerberos) - C:\WINDOWS\System32\kerberos.dll (Microsoft Corporation)

O30 - LSA: Security Packages - (msv1_0) - C:\WINDOWS\System32\msv1_0.dll (Microsoft Corporation)

O30 - LSA: Security Packages - (schannel) - C:\WINDOWS\System32\schannel.dll (Microsoft Corporation)

O30 - LSA: Security Packages - (wdigest) - C:\WINDOWS\System32\wdigest.dll (Microsoft Corporation)

O31 - SafeBoot: AlternateShell - cmd.exe

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2009/04/01 20:57:04 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]

O32 - AutoRun File - [2006/03/24 07:06:41 | 000,000,053 | R--- | M] () - X:\AUTORUN.INF -- [ CDFS ]

O33 - MountPoints2\{ac8ac022-5154-11df-8c3c-002243f4d4b7}\Shell\AutoRun\command - "" = E:\setupSNK.exe -- File not found

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Custom Scans ==========

< MD5 for: SHELL32.DLL >

[2008/06/17 15:02:19 | 008,461,312 | ---- | M] (Microsoft Corporation) MD5=08B99916C98E15F6C28D24D73E53B45A -- C:\WINDOWS\system32\dllcache\shell32.dll

[2008/04/14 08:00:00 | 008,461,312 | ---- | M] (Microsoft Corporation) MD5=0CF50B1F45DAB08430C1DBB79FE2CA5B -- C:\WINDOWS\$NtUninstallKB967715$\shell32.dll

[2008/06/17 15:04:34 | 008,461,824 | ---- | M] (Microsoft Corporation) MD5=270CE1BFDF019A3D7527F1DA6FB1FA96 -- C:\WINDOWS\$hf_mig$\KB967715\SP3QFE\shell32.dll

[2008/06/17 15:02:19 | 008,461,312 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\shell32.dll

< End of report >

< MD5 for: [2008/04/14 08:00:00 | 008,461,312 | ---- | M] (MICROSOFT CORPORATION) >

[2008/04/14 08:00:00 | 008,461,312 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\$NtUninstallKB967715$\shell32.dll

< MD5 for: [2008/06/17 15:02:19 | 008,461,312 | ---- | M] (MICROSOFT CORPORATION) >

[2008/06/17 15:02:19 | 008,461,312 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\dllcache\shell32.dll

[2008/06/17 15:02:19 | 008,461,312 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\shell32.dll

< MD5 for: [2008/06/17 15:04:34 | 008,461,824 | ---- | M] (MICROSOFT CORPORATION) >

[2008/06/17 15:04:34 | 008,461,824 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\$hf_mig$\KB967715\SP3QFE\shell32.dll

< End of report >

Thanks Deex

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My apologies for the delay in reply. I was making a fix yesterday when my computer decided to stop working and I've been busy today setting up a new one :welcome:

First we need to investigate another file:

Please run the following Custom Scan: Click NONE and then Run scan. Post the resulting log please. When done, we will replace the patched file(s) and clean the rootkit leftovers as well.

/md5start
uxtheme.dll
/md5stop

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Ok Elise - glad you're back up and running again. This is the results of 2nd scan:

thanks

OTL logfile created on: 6/23/2010 11:38:10 AM - Run

OTLPE by OldTimer - Version 3.1.39.0 Folder = X:\Programs\OTLPE

Microsoft Windows XP Service Pack 3 (Version = 5.1.2600) - Type = SYSTEM

Internet Explorer (Version = 7.0.5730.13)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,015.00 Mb Total Physical Memory | 825.00 Mb Available Physical Memory | 81.00% Memory free

903.00 Mb Paging File | 847.00 Mb Available in Paging File | 94.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 72.06 Gb Total Space | 60.52 Gb Free Space | 83.99% Space Free | Partition Type: NTFS

Drive D: | 1.86 Gb Total Space | 0.96 Gb Free Space | 51.63% Space Free | Partition Type: FAT32

Drive E: | 72.05 Gb Total Space | 71.91 Gb Free Space | 99.80% Space Free | Partition Type: NTFS

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Drive X: | 433.24 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: REATOGO

Current User Name: SYSTEM

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Standard

Using ControlSet: ControlSet003

========== Custom Scans ==========

< MD5 for: UXTHEME.DLL >

[2008/04/14 08:00:00 | 000,218,624 | ---- | M] (Microsoft Corporation) MD5=32593ACC2E68ED34DE1B4C195372D35D -- C:\WINDOWS\system32\uxtheme.dll

[2008/04/14 08:00:00 | 000,218,624 | ---- | M] (Microsoft Corporation) MD5=7A2CC3719B255E6B5D74396183B7715B -- C:\WINDOWS\system32\dllcache\uxtheme.dll

< End of report >

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Hello again,

Please rerun OTLPE and copy/paste the following text into the "custom scan/fix" field. Click Run Fix. When done, please reboot in normal Windows and see how things are running.

:files
C:\WINDOWS\system32\uxtheme.dll|C:\WINDOWS\system32\dllcache\uxtheme.dll /replace

:otl
DRV - File not found [Kernel | System] -- -- (rqdgfuoy)
DRV - File not found [Kernel | System] -- -- (PRAGMAxylqeexbes)
DRV - File not found [Kernel | System] -- -- (PRAGMAxtkbchtisv)
DRV - File not found [Kernel | System] -- -- (PRAGMAwevxouqxxo)
DRV - File not found [Kernel | System] -- -- (PRAGMAsetetylbdm)
DRV - File not found [Kernel | System] -- -- (PRAGMAntixtrpqxx)
DRV - File not found [Kernel | System] -- -- (emedgyhy)
DRV - [2010/06/11 13:56:04 | 000,080,896 | ---- | M] (Piffit Inc) [Kernel | System] -- C:\WINDOWS\system32\eefb.sys -- (eefb)
O4 - HKU\Admin_ON_C..\Run: [{E6919E5A-CB39-5DD3-31EA-C2F22F052264}] C:\Documents and Settings\Admin\Application Data\Otder\unyp.exe File not found

:commands
[emptytemp]

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Hello Elise

That seemed to work. The desktop has returned. I updated the malwarebytes dat file, ran Malwarebytes scanner which found and removed defense center. I've rebooted and rescanned and all seems ok. I am very impressed at the customised help you have given. I had a similar infection a while back and did a system restore. Again it was software purporting to be legit anti virus software and both this time and last it appears to have been able to suspend my valid Macafee antivirus software.

Thank you Elise.

Regards

Dee

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