GMER log file now infected another computer

[JAWGA]

In my attempt to send you my GMER log yesterday, I used another computer with the partial GMER log file on a flash drive- I did not copy it to the hard drive or desk top. I tried to open the file to cut and paste and I got the blue screen on that computer. Today the computer booted up and ran for an hour and then shut off completely. He had to turn it back on. He ran Malwarebytes AM and it detected and cleaned 2 items in the registry- don't know where to find the log. Symptoms persist- extreme slowness. He tried to run Spybot but it blew up and shut off the computer again. He finally got it back up but it is barely running.

In view of my problems and how this computer got infected, should try to run Combo-Fix first?

[screen317]

Hi and welcome to Malwarebytes.

Just to clear things up, this is a different computer than in your other topic?

No do not run ComboFix at this time.

Please run the PCPitstop Full Tests here. When the tests are complete, a results page will pop up. Copy and paste the URL of the Results screen and post it here for me.

-screen317

[JAWGA]

I have a results screen but it does not have a separate URL. Please advise what you need.

[JAWGA]

To answer your previous question, this is a different PC.

Thanks.

Chuck Whtie

[screen317]

Hi,

Just copy and paste the URL in the address bar at the results screen.

[JAWGA]

Hi,

Just copy and paste the URL in the address bar at the results screen.

http://www.pcpitstop.com/betapit/sec.asp?conid=23686096

[JAWGA]

Hi,

Just copy and paste the URL in the address bar at the results screen.

http://www.pcpitstop.com/betapit/sec.asp?conid=23686096

[screen317]

PCPitStop noted several things that you can do to improve the shape your computer is in.

Pay particular attention to these items:

• Upgrade disk space (Drive C):

You have very little free disk space. Try to free up some space by uninstalling programs that you no longer use.

• Delete Temporary Files:

Please download CCleaner and save it to your desktop.

• Run the CCleaner installer.
  
• During installation process, please UNCHECK "Add CCleaner Yahoo! Toolbar".
  
• Please do NOT run a scan yet!
  

Now, open CCleaner:

• Click the "Windows" tab.
  
• Select the following:
  • Check everything under the "Internet Explorer" section.
    
  • Check everything under the "Windows Explorer" section.
    
  • Check everything under the "System" section.
    
  • Check ONLY "Old Prefetch data" under the "Advanced" section.
    

  [*]Then, click the "Applications" tab:

  • CHECK everything there.
    

  [*]Next, click the "Options" button in the left pane, then click the "Advanced" button:

  • CHECK : "Only delete files in Windows Temp folders older than 48 hours".
    

  [*]Next, click the "Cleaner" button in the left pane, then click the "Run Cleaner" button (bottom right), click "OK" at the prompt.

  [*]When done, please exit CCleaner.

CAUTION: Please do NOT use the "Issues" button in the left pane. This is a built-in registry cleaner. If you don’t know how to use it, you may cause irreparable damage to your system.

• Reduce System Restore space (Drive C):

Right click My Computer and click Properties. Select the System Restore tab, and move the slider to 3%. You're pretty much wasting disk space otherwise.

• Defragment files (Drive C)

Defragmenting is a must. It's one of the large reasons for system slowdowns. I use MyDefrag to defragment. You can use it forever. I recommend installing it and defragmenting as soon as possible.

• Update outdated device drivers:

Right click My Computer, click Properties, click the Hardware tab, and then click Device Manager. Update the drivers for your Sound card, Video card, Ethernet card. Use the trial of Driver Alert from PCPitStop (click • Update outdated device drivers), to see which drivers should be updated.

• Install more memory:

Your computer only has 512 MB of RAM. Upgrading RAM is one of the easiest ways to speed up your computer, for a relatively cheap price. 1GB of RAM is recommended for optimal performance of Windows XP.

Also take the time to take a look at the other tips PCPitStop reported. I've just highlighted some of the more important ones.

[screen317]

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