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GMER Rootkit Scanner Aborted

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Several weeks ago, I noticed that sometimes when I typed a url, the computer was redirected to a different site. I ran Norton Anti-virus and that problem was solved. Since then, the computer has run progressively slower and is now almost unusable. I have run Norton, Spybot and Malwarebytes multiple times. It improves but as I begin opening files, it slows down again.

I tried to run GMER three times. The first 2 times it aborted and rebooted without allowing me to save the log as a text file. The third time, I tried to save it when the program was almost complete. The computer locked up and I had to unplug it and remove the battery to get it to reboot. There are residual files from 2 of the GMER runs on the desktop. One would not download even after I renamed it ark.txt. I tried to open it on another computer to see if I could copy the text and it locked the other computer up.

I have attached the other two files. I hope you can help me with what to do next. Thank you.



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Hello JAWGA! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed of any changes.

Step 1

I see you are running Teatimer.

I suggest you to disable it because it can interfere with the changes you'll make on your system.

When everything is done and your log is clean again, you can enable it again.

If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

How to disable TeaTimer <== click me for instructions.

After you disabled Teatimer, download ResetTeaTimer.exe to your desktop.

Then run ResetTeaTimer.exe.

This will only take a few seconds.

Step 2

Please, uninstall the following applications:

  1. Adobe Reader 9.3

You can read, how to this here:

Step 3

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 4

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s) in this sequence:

  1. JavaRa log
  2. MalwareBytes' Anti-Malware log
  3. a new fresh DDS log only

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Thank you so much for your prompt response. I have completed all 4 steps you recommended. Below are the MBAM and JavaRa logs. The other requested documents are attached. I look forward to your further instructions.


Malwarebytes' Anti-Malware 1.46


Database version: 4210

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

6/17/2010 3:30:26 PM

mbam-log-2010-06-17 (15-30-26).txt

Scan type: Quick scan

Objects scanned: 133841

Time elapsed: 11 minute(s), 12 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

JavaRa 1.15 Removal Log.

Report follows after line.


The JavaRa removal process was started on Thu Jun 17 15:13:56 2010

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\


Finished reporting.



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Please read the following through carefully so that you understand what to do.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK. (If Vista, click on the Vista Orb and copy and paste the following into the Search field. (make sure you include the quotation marks) Then press Ctrl+Shift+Enter.)
    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v
  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • It may ask you to reboot the computer to complete the process. Allow it to do so.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

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16:43:05:828 2464 TDSS rootkit removing tool May 31 2010 10:39:48

16:43:05:828 2464 ================================================================================

16:43:05:828 2464 SystemInfo:

16:43:05:828 2464 OS Version: 5.1.2600 ServicePack: 3.0

16:43:05:828 2464 Product type: Workstation

16:43:05:828 2464 ComputerName: SYNRGINC

16:43:05:828 2464 UserName: Administrator

16:43:05:828 2464 Windows directory: C:\WINDOWS

16:43:05:828 2464 Processor architecture: Intel x86

16:43:05:828 2464 Number of processors: 2

16:43:05:828 2464 Page size: 0x1000

16:43:05:828 2464 Boot type: Normal boot

16:43:05:828 2464 ================================================================================

16:43:06:625 2464 Initialize success

16:43:06:625 2464

16:43:06:625 2464 Scanning Services ...

16:43:06:671 2464 Raw services enum returned 404 services

16:43:06:687 2464

16:43:06:687 2464 Scanning Drivers ...

16:43:07:093 2464 Accelerometer (2ad11b75224bc6c54735fb6853105b8b) C:\WINDOWS\system32\DRIVERS\Accelerometer.sys

16:43:07:140 2464 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys

16:43:07:156 2464 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys

16:43:07:171 2464 ADIHdAudAddService (761d5bbdb6a5867c9f8ebbb545af7b34) C:\WINDOWS\system32\drivers\ADIHdAud.sys

16:43:07:187 2464 AEAudioService (c984de22ed71414abc42c1e03d412e33) C:\WINDOWS\system32\drivers\AEAudio.sys

16:43:07:234 2464 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys

16:43:07:281 2464 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys

16:43:07:343 2464 AgereSoftModem (9c7b1314d5e1212bd3d654177c06e24d) C:\WINDOWS\system32\DRIVERS\AGRSM.sys

16:43:07:406 2464 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys

16:43:07:437 2464 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys

16:43:07:578 2464 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys

16:43:07:593 2464 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys

16:43:07:703 2464 ati2mtag (35cfdf8aea0f8db46afe3c55db786da3) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys

16:43:07:734 2464 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys

16:43:07:765 2464 ATSWPDRV (56e6740fcbd672cf61fa8cdaa607ffd5) C:\WINDOWS\system32\DRIVERS\ATSwpDrv.sys

16:43:07:781 2464 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys

16:43:07:812 2464 b57w2k (c0acd392ece55784884cc208aafa06ce) C:\WINDOWS\system32\DRIVERS\b57xp32.sys

16:43:07:828 2464 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys

16:43:07:890 2464 btaudio (df74d51ba41ad84d72b2cb844337d3ed) C:\WINDOWS\system32\drivers\btaudio.sys

16:43:07:937 2464 BTDriver (048f90a830e4dfbe050ea9f4c9f98ae3) C:\WINDOWS\system32\DRIVERS\btport.sys

16:43:08:031 2464 BTKRNL (6b6ad8cbf3984c3b39d4d06c38f52010) C:\WINDOWS\system32\DRIVERS\btkrnl.sys

16:43:08:078 2464 BTWDNDIS (8aa19a3c1cbdfeef118f0e4ef874a8a7) C:\WINDOWS\system32\DRIVERS\btwdndis.sys

16:43:08:140 2464 BTWUSB (00c8988da469e4ac087539bd77420123) C:\WINDOWS\system32\Drivers\btwusb.sys

16:43:08:187 2464 BVRPMPR5 (6598d078d5446197aed6b46c6a2a3431) C:\WINDOWS\system32\drivers\BVRPMPR5.SYS

16:43:08:234 2464 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys

16:43:08:281 2464 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys

16:43:08:296 2464 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys

16:43:08:328 2464 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys

16:43:08:359 2464 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys

16:43:08:406 2464 COH_Mon (6186b6b953bdc884f0f379b84b3e3a98) C:\WINDOWS\system32\Drivers\COH_Mon.sys

16:43:08:421 2464 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys

16:43:08:468 2464 CorexCardScan (b0cec894508471af372ba8950b9f4316) C:\WINDOWS\system32\drivers\slcorex.sys

16:43:08:515 2464 CO_Mon (73f5d6835bfa66019c03e316d99649da) C:\WINDOWS\system32\drivers\CO_Mon.sys

16:43:08:578 2464 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys

16:43:08:625 2464 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys

16:43:08:656 2464 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys

16:43:08:687 2464 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys

16:43:08:718 2464 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys

16:43:08:750 2464 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys

16:43:08:781 2464 eabfiltr (b5cb3084046146fd2587d8c9b219feb4) C:\WINDOWS\system32\DRIVERS\eabfiltr.sys

16:43:08:796 2464 eabusb (231f4547ae1e4b3e60eca66c3a96d218) C:\WINDOWS\system32\DRIVERS\eabusb.sys

16:43:08:953 2464 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

16:43:09:000 2464 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

16:43:09:140 2464 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys

16:43:09:171 2464 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys

16:43:09:203 2464 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys

16:43:09:234 2464 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys

16:43:09:265 2464 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys

16:43:09:312 2464 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys

16:43:09:328 2464 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys

16:43:09:375 2464 GEARAspiWDM (ab8a6a87d9d7255c3884d5b9541a6e80) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys

16:43:09:421 2464 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys

16:43:09:453 2464 GTIPCI21 (b6b1f53f585b41091eb3586f8297a379) C:\WINDOWS\system32\DRIVERS\gtipci21.sys

16:43:09:468 2464 HBtnKey (4d4d97671c63c3af869b3518e6054204) C:\WINDOWS\system32\DRIVERS\cpqbttn.sys

16:43:09:500 2464 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys

16:43:09:546 2464 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys

16:43:09:578 2464 hpdskflt (b5e68a5d9e0aac82e4ddd340e1f0274a) C:\WINDOWS\system32\DRIVERS\hpdskflt.sys

16:43:09:625 2464 HPZid412 (287a63bd8509bd78e7978823b38afa81) C:\WINDOWS\system32\DRIVERS\HPZid412.sys

16:43:09:671 2464 HPZipr12 (0b4fda2657c3e0315eaa57f9c6d4fd1f) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys

16:43:09:703 2464 HPZius12 (abcb05ccdbf03000354b9553820e39f8) C:\WINDOWS\system32\DRIVERS\HPZius12.sys

16:43:09:765 2464 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys

16:43:09:812 2464 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys

16:43:09:875 2464 iaStor (309c4d86d989fb1fcf64bd30dc81c51b) C:\WINDOWS\system32\DRIVERS\iaStor.sys

16:43:09:921 2464 IFXTPM (0b556e950404d90d097c687e65238730) C:\WINDOWS\system32\DRIVERS\IFXTPM.SYS

16:43:09:937 2464 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys

16:43:09:968 2464 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys

16:43:10:015 2464 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys

16:43:10:031 2464 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys

16:43:10:078 2464 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys

16:43:10:109 2464 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys

16:43:10:140 2464 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys

16:43:10:156 2464 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys

16:43:10:187 2464 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys

16:43:10:218 2464 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys

16:43:10:234 2464 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys

16:43:10:265 2464 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys

16:43:10:296 2464 klmd23 (67e1faa88fb397b3d56909d7e04f4dd3) C:\WINDOWS\system32\drivers\klmd.sys

16:43:10:343 2464 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys

16:43:10:390 2464 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys

16:43:10:437 2464 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys

16:43:10:453 2464 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys

16:43:10:500 2464 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys

16:43:10:531 2464 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys

16:43:10:562 2464 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys

16:43:10:609 2464 MQAC (eee50bf24caeedb515a8f3b22756d3bb) C:\WINDOWS\system32\drivers\mqac.sys

16:43:10:640 2464 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys

16:43:10:703 2464 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys

16:43:10:734 2464 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys

16:43:10:765 2464 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys

16:43:10:781 2464 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys

16:43:10:812 2464 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys

16:43:10:843 2464 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys

16:43:10:890 2464 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys

16:43:11:078 2464 NAVENG (83518e6cc82bdc3c3db0c12d1c9a2275) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100617.003\NAVENG.SYS

16:43:11:171 2464 NAVEX15 (85cf37740fe06c7a2eaa7f6c81f0819c) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100617.003\NAVEX15.SYS

16:43:11:343 2464 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys

16:43:11:375 2464 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys

16:43:11:421 2464 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys

16:43:11:437 2464 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys

16:43:11:468 2464 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys

16:43:11:484 2464 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys

16:43:11:531 2464 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys

16:43:11:578 2464 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys

16:43:11:593 2464 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys

16:43:11:625 2464 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys

16:43:11:671 2464 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys

16:43:11:718 2464 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys

16:43:11:734 2464 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys

16:43:11:781 2464 NwlnkIpx (8b8b1be2dba4025da6786c645f77f123) C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys

16:43:11:812 2464 NwlnkNb (56d34a67c05e94e16377c60609741ff8) C:\WINDOWS\system32\DRIVERS\nwlnknb.sys

16:43:11:828 2464 NwlnkSpx (c0bb7d1615e1acbdc99757f6ceaf8cf0) C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys

16:43:11:875 2464 NWRDR (36b9b950e3d2e100970a48d8bad86740) C:\WINDOWS\system32\DRIVERS\nwrdr.sys

16:43:11:906 2464 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys

16:43:11:953 2464 PAR1284 (eadee2bfc14f5ebc1b89e637f30c590b) C:\WINDOWS\system32\Drivers\PAR1284.SYS

16:43:11:984 2464 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys

16:43:12:000 2464 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys

16:43:12:031 2464 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys

16:43:12:062 2464 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys

16:43:12:093 2464 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys

16:43:12:125 2464 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys

16:43:12:218 2464 PPNT (da8afabf1291e21fd125435c802eed0d) C:\WINDOWS\system32\Drivers\PPNT.SYS

16:43:12:250 2464 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys

16:43:12:265 2464 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys

16:43:12:296 2464 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys

16:43:12:328 2464 PxHelp20 (d86b4a68565e444d76457f14172c875a) C:\WINDOWS\system32\Drivers\PxHelp20.sys

16:43:12:406 2464 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys

16:43:12:437 2464 Rasirda (0207d26ddf796a193ccd9f83047bb5fc) C:\WINDOWS\system32\DRIVERS\rasirda.sys

16:43:12:484 2464 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys

16:43:12:500 2464 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys

16:43:12:531 2464 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys

16:43:12:562 2464 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys

16:43:12:593 2464 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys

16:43:12:609 2464 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys

16:43:12:640 2464 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys

16:43:12:671 2464 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys

16:43:12:718 2464 RimUsb (f17713d108aca124a139fde877eef68a) C:\WINDOWS\system32\Drivers\RimUsb.sys

16:43:12:765 2464 RimVSerPort (d9b34325ee5df78b8f28a3de9f577c7d) C:\WINDOWS\system32\DRIVERS\RimSerial.sys

16:43:12:796 2464 RMCAST (96f7a9a7bf0c9c0440a967440065d33c) C:\WINDOWS\system32\drivers\RMCast.sys

16:43:12:843 2464 ROOTMODEM (d8b0b4ade32574b2d9c5cc34dc0dbbe7) C:\WINDOWS\system32\Drivers\RootMdm.sys

16:43:12:890 2464 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys

16:43:12:937 2464 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys

16:43:12:968 2464 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys

16:43:13:000 2464 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys

16:43:13:031 2464 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys

16:43:13:078 2464 SMCIRDA (707647a1aa0edb6cbef61b0c75c28ed3) C:\WINDOWS\system32\DRIVERS\smcirda.sys

16:43:13:265 2464 SPBBCDrv (dc4dc886d3779c446f9b0e9d6b006e72) C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys

16:43:13:359 2464 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys

16:43:13:390 2464 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys

16:43:13:437 2464 SRTSP (e0e54a571d4323567e95e11fe76a5ff3) C:\WINDOWS\system32\Drivers\SRTSP.SYS

16:43:13:500 2464 SRTSPL (4e44f0e22df824d318988caa6f321c30) C:\WINDOWS\system32\Drivers\SRTSPL.SYS

16:43:13:531 2464 SRTSPX (d3bb40427cf3d02e56bba97feda0a3aa) C:\WINDOWS\system32\Drivers\SRTSPX.SYS

16:43:13:578 2464 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys

16:43:13:609 2464 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys

16:43:13:656 2464 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys

16:43:13:734 2464 SYMDNS (fe9f8b3a8bc22d85332b42e92308ddf9) C:\WINDOWS\System32\Drivers\SYMDNS.SYS

16:43:13:781 2464 SymEvent (06b95820df51502099a8a15c93e87986) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS

16:43:13:796 2464 SYMFW (a0ea9d273889e53cfaabf2444692ccbf) C:\WINDOWS\System32\Drivers\SYMFW.SYS

16:43:13:828 2464 SYMIDS (23527b9cd4f7b9e31160e98d340e7e85) C:\WINDOWS\System32\Drivers\SYMIDS.SYS

16:43:14:015 2464 SYMIDSCO (d65255d470cd5103cce573cd7b5a88d2) C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\ipsdefs\20100604.001\SymIDSCo.sys

16:43:14:156 2464 SymIM (b54f7959afb4aaf1a8c589b0aa7fde02) C:\WINDOWS\system32\DRIVERS\SymIM.sys

16:43:14:156 2464 SymIMMP (b54f7959afb4aaf1a8c589b0aa7fde02) C:\WINDOWS\system32\DRIVERS\SymIM.sys

16:43:14:203 2464 SYMNDIS (d605af3a380a83f4a562f1ad3ee19ecd) C:\WINDOWS\System32\Drivers\SYMNDIS.SYS

16:43:14:218 2464 SYMREDRV (7c6505ea598e58099d3b7e1f70426864) C:\WINDOWS\System32\Drivers\SYMREDRV.SYS

16:43:14:265 2464 SYMTDI (e6ff7ace71d07ca90119f2c6ab592ba4) C:\WINDOWS\System32\Drivers\SYMTDI.SYS

16:43:14:328 2464 SynTP (fd5010a627d2a7bbd1c44a488e3a8fe5) C:\WINDOWS\system32\DRIVERS\SynTP.sys

16:43:14:375 2464 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys

16:43:14:437 2464 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys

16:43:14:484 2464 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys

16:43:14:515 2464 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys

16:43:14:578 2464 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys

16:43:14:625 2464 tifm21 (9179e07503630d6fb2e4162ff0196191) C:\WINDOWS\system32\drivers\tifm21.sys

16:43:14:671 2464 tmcomm (df8444a8fa8fd38d8848bdd40a8403b3) C:\WINDOWS\system32\drivers\tmcomm.sys

16:43:14:734 2464 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys

16:43:14:796 2464 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys

16:43:14:843 2464 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys

16:43:14:859 2464 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys

16:43:14:890 2464 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys

16:43:14:937 2464 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys

16:43:14:984 2464 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys

16:43:15:015 2464 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS

16:43:15:046 2464 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys

16:43:15:062 2464 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys

16:43:15:078 2464 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys

16:43:15:109 2464 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys

16:43:15:203 2464 w39n51 (b1f126e7e28877106d60e6ff3998d033) C:\WINDOWS\system32\DRIVERS\w39n51.sys

16:43:15:250 2464 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys

16:43:15:296 2464 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys

16:43:15:343 2464 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys

16:43:15:343 2464

16:43:15:343 2464 Completed

16:43:15:343 2464

16:43:15:343 2464 Results:

16:43:15:343 2464 Registry objects infected / cured / cured on reboot: 0 / 0 / 0

16:43:15:343 2464 File objects infected / cured / cured on reboot: 0 / 0 / 0

16:43:15:343 2464

16:43:15:343 2464 KLMD(ARK) unloaded successfully

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**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:



[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.


[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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This has now infected another computer. In my attempt to send you my GMER log yesterday, I used another computer with the parrtial GMER file on a flash drive- I did not copy it to the hard drive or desk top. I tried to open the file to cut and paste and I got the blue screen on that computer. Today the computer booted up and ran for an hour and then shut off completely. He had to turn it back on. He ran Malware and it detected and cleaned 2 items in the registry- don't know where to find the log. Symptoms persist- extreme slowness. He tried to run Spybot but it blew up and shut off the computer again. He finally got it back up but it is barely running.

In view of my problems, how should he start?

Thanks so much- we are pretty desperate!

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The computer is performing normally for the first time in weeks. The difference is dramatic. However I have not attempted to open any pdf documents since I deleted my Adobe Reader- and that is important to my work. Do yo think it is clean?

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One last check and then return things to their places.

Please download to your Desktop: Dr.Web CureIt

  • After the file has downloaded, disable your current Anti-Virus and disconnect from the Internet
  • Doubleclick the drweb-cureit.exe file, then click the Start button, then the OK button to perform an Express Scan.
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click on the Complete scan radio button.
  • Then click on the Settings menu on top, the select Change Settings or press the F9 key. You can also change the Language
  • Choose the Scanning tab and I recomend leaving the Heuristic analysis enabled (this can lead to False Positives though)
  • On the File types tab ensure you select All files
  • Click on the Actions tab and set the following:
    • Objects Infected objects = Cure, Incurable objects = Move, Suspicious objects = Report
    • Infected packages Archive = Move, E-mails = Report, Containers = Move
    • Malware Adware = Move, Dialers = Move, Jokes = Move, Riskware = Move, Hacktools = Move
    • Do not change the Rename extension - default is: #??
    • Leave the default save path for Moved files here: %USERPROFILE%\DoctorWeb\Quarantine\
    • Leave prompt on Action checked

    [*]On the Log file tab leave the Log to file checked.

    [*]Leave the log file path alone: %USERPROFILE%\DoctorWeb\CureIt.log

    [*]Log mode = Append

    [*]Encoding = ANSI

    [*]Details Leave Names of file packers and Statistics checked.

    [*]Limit log file size = 2048 KB and leave the check mark on the Maximum log file size.

    [*]On the General tab leave the Scan Priority on High

    [*]Click the Apply button at the bottom, and then the OK button.

    [*]On the right side under the Dr Web Anti-Virus Logo you will see 3 little buttons. Click the left VCR style Start button.

    [*]In this mode it will scan Boot sectors of all disks, All removable media, and all local drives

    [*]The more files and folders you have the longer the scan will take. On large drives it can take hours to complete.

    [*]When the Cure option is selected, an additional context menu will open. Select the necessary action of the program, if the curing fails.

    [*]Click 'Yes to all' if it asks if you want to cure/move the files.

    [*]This will move it to the %USERPROFILE%\DoctorWeb\Quarantine\ folder if it can't be cured. (in this case we need samples)

    [*]After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list

    [*]Save the report to your Desktop. The report will be called DrWeb.csv

    [*]Close Dr.Web Cureit.

    [*]Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.

    [*]After reboot, post the contents of the log from Dr.Web you saved previously to your Desktop in your next reply with a new hijackthis log.


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Dr. Web completed with the log below.

RegUBP2b-Administrator.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;

{6AABCD18-3972-40A7-AED2-241ABC14B988}.qbd\data001;C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\{5293CB63-A1D2-4551-9597-DD361EE76517}\{6AABCD18-3;Trojan.Starter.1384;;

{6AABCD18-3972-40A7-AED2-241ABC14B988}.qbd;C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\{5293CB63-A1D2-4551-9597-DD361EE76517};Container contains infected objects;Moved.;

{B4178FCB-2AAB-4795-B073-6EEE8BCCB613}.qbd\data001;C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\{6201E625-108B-443C-B945-DD0CDF867025}\{B4178FCB-2;Trojan.Starter.1384;;

{B4178FCB-2AAB-4795-B073-6EEE8BCCB613}.qbd;C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\{6201E625-108B-443C-B945-DD0CDF867025};Container contains infected objects;Moved.;

A0000261.dll;C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP3;Trojan.Starter.1384;Deleted.;

A0000263.dll;C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP3;Trojan.Starter.1384;Deleted.;

A0000269.dll;C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP3;Trojan.Starter.1384;Deleted.;

A0010656.reg;C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP46;Trojan.StartPage.1505;Deleted.;

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Good! :P

Last steps:

Step 1

* Go to start > run and copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Step 2

To enable CD Emulation programs using DeFogger please perform these steps:

  1. Please download DeFogger to your desktop.
  2. Once downloaded, double-click on the DeFogger icon to start the tool.
  3. The application window will now appear. You should now click on the Enable button to enable your CD Emulation drivers
  4. When it prompts you whether or not you want to continue, please click on the Yes button to continue
  5. When the program has completed you will see a Finished! message. Click on the OK button to exit the program.
  6. If CD Emulation programs are present and have been enabled, DeFogger will now ask you to reboot the machine. Please allow it to do so by clicking on the OK button.

Step 3

Please manually delete Defogger, DDS, TDSSKiller, GMER, JavaRa, ResetTeaTimer and Dr.Web CureIt!

Step 4

Please download and install the latest version of Adobe Reader from:


About Java:


Step 5

Some malware preventions:


Safe surfing! :P

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