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Malware Bytes Closing after scan


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i have recently downloaded malware bytes because of some redirecting issues on browsers and because i want to be safe! but when the scan completes or i abort the scan the dialog box appears, and as soon as i click ok the entire program shuts down. please help so i can get rid of the malware on this comp!

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Hello derekverzuh, :)

It seems the malware tried to close MBAM before they were destroyed by MBAM.

Please follow the advice below and get a free malware removal -

As we don't work on Malware removal or diagnostics in this forum, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new topic, make sure under options, you select Track this topic and choose one of the Email options (prefer Immediate Email Notification) so that you're alerted when someone has replied to your post.
  • Please be patient when waiting for an expert help as the expert helpers can get a bit busy.
  • Please try not to post back (bump) your topic within the first 48 hours. Expert helpers will find the topics which has a zero post count first. By doing so, expert helpers may think the topic is replied and jump to other posts.
    If there is no reply from any experts after 48 hours, you can reply the topic for asking help again or send a Private Message to a Moderator asking for assistance.
  • Please do not alter the system (eg install or uninstall any software/ conduct some fixes) after posting unless it is told by the expert helper.Altering the system makes the expert more complicated about the picture of your system.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here for a prioritized support. Please remember to quote your cleverbridge Reference Number from the confirmation e-mail when requesting assistance.

Thank You :)

PS Please use the "ADDREPLY" t_reply.gif button instead of other ones when you start replying. :)

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