Run-time error 0 followed by Run-time error 440 automation error

[Paigeypoo]

Hi

I have followed the instructions on the forum regarding the solution to the above problem but when I download

www.microsoft.com/downloads/details....; displaylan=en

per the instructions, system is prompting me for location where I want to place the extracted files. It gives me 3 options - Browse, ok or cancel. Havent got a clue where I should be saving. Please help.

Paigeypoo

[AdvancedSetup]

You can just type in any path you like really. C:\TEMP5\VBUPDATES

Then you may need to go to that new folder and run the installer if it does not auto launch on it's own.

[noknojon]

Hi Paigeypoo -

#15 . ISSUE: I'm getting a Runtime error 0 and 440 automation error.

Please read the FAQ section Here and scroll down to Issue 15 and Retry the item to solve this problem -

Thank You -

If you still have problems then do this also -

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

• Click on Start and select Control Panel
  
• Open Add/Remove Programs
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important !
  
• Download and run mbam-clean.exe from here
  

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only -

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Windows Vista and Windows 7:

• Click on the Start button and select Control Panel
  
• Click on Programs and Features
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important !
  
• Download and run mbam-clean.exe from here
  

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Thank You -

[kid814]

i followed the above instruction really carefully

and restart as requested..

but i'm still getting the same error

i'm on windows xp

and my virus scan is mcafee virus scan enterprise.

the malware i'm dealing with is av security suite

please let me know if there are any other work around or ways to fix this error

thank you

[gtyhfy]

Hello kid814,

As we don't work on Malware removal or diagnostics in this forum, please read and follow the directions below.

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