Can someone help?

[teddyballgame09]

I had a freeware version installed of Malwarebytes and purchased a complete version from Malwarebytes.org... Problem is itt made me shut down during installation and reboot my computer to lose the freeware version. On reboot I have no software to install and no one I can contact! Just a receipt of purchase. Can a moderator help me with this?

I have a darn bug attached to my start up page that opens a new window at random after initial homepage opens and it is an ad for a virus scanner sayong my computer may be infected. At wit's end trying to rid myself of it. Reappears on every reboot.

[TeMerc]

Hello.

Part 1: Install Malwarebytes' Anti-Malware via the link below from one of our trusted download sites, at no cost of course, the install file name is mbam-setup (downloads do not differ, registration with your ID & key activate the Pro features)

http://malwarebytes.org/mbam-download.php

Note: Ignore all 'Recommended' or 'Sponsored' software which is prominently displayed, they are ads and we do not have any association with them.

Save the file to your desktop and double-click it to begin the installation, selecting options you desire when presented.

Part 2: Once installed, register the software with key & ID:

Part 1: Install Malwarebytes' Anti-Malware via the link below from one of our trusted download sites, at no cost of course, the install file name is mbam-setup (downloads do not differ, registration with your ID & key activate the Pro features)

http://malwarebytes.org/mbam-download.php

Note: Ignore all 'Recommended' or 'Sponsored' software which is prominently displayed, they are ads and we do not have any association with them.

Save the file to your desktop and double-click it to begin the installation, selecting options you desire when presented.

Part 2: Once installed, register the software with key & ID:

Step 1: Open the confirmation email you got from Cleverbridge (If you do not have this confirmation email from Cleverbridge, contact them: http://www.cleverbridge.com/342/?scope=cuseco Tech support does not have any access to, nor info pertaining to any sales\shipping\user account\registration issues.)

Step 2: Located the License information within this email which has the word

[noknojon]

Once you have set up the itens above the visit This Information from GT500 on how to set up the automated scans and updates -

[teddyballgame09]

Thank YOU...got it.