Enable protection uncheck

[lcarlos]

Hello, I am new to this forum.

Can anyone help me explain why the malwarebytes logo changes color to light gray and when I right click the logo? I notice that the enable protection is unchecked. I also go to malwarebytes protection tab to re confirm that the "Enable protection module" is unchecked and it is.

I do not notice this occuring during the course of the workday but only in the morning when a PC starts or when I reboot. In these cases, the user has to right click the icon on the system tray and re-anable it. Can anyone make a suggestion to prevent this from happening?

We use the full licensed version of Malwarebytes 1.46

Thanks

[Jacktivity]

Hi lcarlos,

This sounds like a business machine.

Please send an email to corporate-support@malwarebytes.org

We'll be glad to assist you.

Please note that all corporate support inquires require an order number.

[Jacktivity]

This person is being helped in Corporate Support so I am closing this topic.