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Very slow computer


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Helping out the parents on their machines. The other one has the AV suite malware on it, I posted another topic on that machine.

THis machine is ungodly slow. Scans have come up clean, with malwarebytes, and eset online scanner. I have never seen a 2.4gig machine this slow.

I know she has a lot of stuff on here that I need to clean off, but I thought I better post up the logs here to make sure something is not hiding. I suspect there is something on here somewhere, especially with the other machine infected.

Thank you for your help.

DDS.txt

Attach.txt

gmerlog.txt

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Hello ,

And :angry: My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

COMBOFIX

---------------

Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Thanks you much.

Combofix attached:

ComboFix 10-06-13.04 - Terri 06/14/2010 9:00.1.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.557 [GMT -4:00]

Running from: c:\documents and settings\Terri\Desktop\Working\ComboFix.exe

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

* Created a new restore point

.

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c:\windows\Downloaded Program Files\f3initialsetup1.0.0.15-3.inf

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c:\windows\Downloaded Program Files\popcaploader.inf

c:\windows\Downloaded Program Files\Sweetopia.1.0.0.20

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c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\assets\urns\smallyellow.png

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\assets\urns\urnglow.png

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\assets\urns\urnplatform.png

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\assets\urns\yellowbucket.png

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\assets\warning.png

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\error.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\game.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\gameover.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\hiscore.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\hiscoreinfo.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\hiscoresubmit.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\instructions.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\leveldesign.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\levelover.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\mainarcade.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\mainconfirm.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\maincontinue.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\maingames.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\mainpuzzle.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\maphelptip.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\options.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\pause.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\quitconfirm.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\start.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\storyplayer.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\style.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\screens\upsell.lua

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\strings.xml

c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\TriJinx.exe

c:\windows\MailSwitch.ocx

c:\windows\system32\Data

c:\windows\system32\Thumbs.db

c:\windows\system32\twain.dll

D:\Autorun.inf

E:\autorun.inf

F:\autorun.inf

.

((((((((((((((((((((((((( Files Created from 2010-05-14 to 2010-06-14 )))))))))))))))))))))))))))))))

.

2010-06-11 02:23 . 2010-06-11 02:23 29512 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgmfx86.sys

2010-06-11 02:23 . 2010-06-11 02:23 242896 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtdix.sys

2010-06-10 18:17 . 2010-05-06 10:41 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

2010-06-10 15:08 . 2010-06-10 15:08 -------- d-----w- c:\program files\ESET

2010-05-25 04:38 . 2010-05-25 04:38 503808 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-55399f6c-n\msvcp71.dll

2010-05-25 04:38 . 2010-05-25 04:38 503808 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1834b04d-n\msvcp71.dll

2010-05-25 04:38 . 2010-05-25 04:38 12800 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-45a94b57-n\decora-d3d.dll

2010-05-25 04:38 . 2010-05-25 04:38 12800 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-34ce2918-n\decora-d3d.dll

2010-05-25 04:38 . 2010-05-25 04:38 499712 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1834b04d-n\jmc.dll

2010-05-25 04:38 . 2010-05-25 04:38 61440 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-45a94b57-n\decora-sse.dll

2010-05-25 04:38 . 2010-05-25 04:38 61440 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-34ce2918-n\decora-sse.dll

2010-05-25 04:38 . 2010-05-25 04:38 499712 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-55399f6c-n\jmc.dll

2010-05-25 04:38 . 2010-05-25 04:38 348160 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-55399f6c-n\msvcr71.dll

2010-05-25 04:38 . 2010-05-25 04:38 348160 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1834b04d-n\msvcr71.dll

2010-05-18 04:38 . 2010-06-08 04:38 664 ----a-w- c:\windows\system32\d3d9caps.dat

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-06-14 12:40 . 2009-01-20 19:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater

2010-06-11 02:22 . 2009-03-12 13:19 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2010-06-11 02:22 . 2009-03-12 13:19 29584 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2010-06-10 15:07 . 2010-05-12 22:59 3723 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\qbbackup.sys

2010-06-10 05:36 . 2010-05-12 20:42 975136 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\qbpatch2.exe

2010-06-10 05:36 . 2010-05-12 20:42 44832 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\qbpatch.exe

2010-05-12 22:39 . 2009-08-18 14:36 -------- d-----w- c:\documents and settings\Terri\Application Data\HpUpdate

2010-05-12 20:42 . 2010-05-12 20:42 499712 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\msvcp71.dll

2010-05-12 20:42 . 2010-05-12 20:42 348160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\msvcr71.dll

2010-05-12 20:35 . 2003-01-28 22:46 85840 ----a-w- c:\documents and settings\Terri\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2010-05-12 20:26 . 2010-05-12 20:16 -------- d-----w- c:\documents and settings\All Users\Application Data\SQL Anywhere 11

2010-05-12 20:19 . 2004-10-09 17:04 -------- d-----w- c:\program files\Common Files\Intuit

2010-05-12 20:17 . 2010-05-12 20:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Nuance

2010-05-12 20:17 . 2010-05-12 20:17 -------- d-----w- c:\documents and settings\All Users\Application Data\Intuit

2010-05-12 20:17 . 2010-05-12 20:17 -------- d-----w- c:\program files\Intuit

2010-05-12 20:16 . 2010-05-12 20:16 -------- d-----w- c:\documents and settings\All Users\Application Data\COMMON FILES

2010-05-12 20:13 . 2010-05-12 20:13 -------- d-----w- c:\program files\MSBuild

2010-05-12 20:12 . 2010-05-12 20:12 -------- d-----w- c:\program files\Reference Assemblies

2010-05-12 20:05 . 2010-05-12 20:05 -------- d-----w- c:\program files\MSXML 4.0

2010-05-12 01:47 . 2007-03-31 18:47 -------- d-----w- c:\program files\Common Files\Real

2010-05-10 21:43 . 2005-06-07 20:51 -------- d-----w- c:\program files\Google

2010-05-10 21:37 . 2010-05-10 21:37 -------- d-----w- c:\program files\CCleaner

2010-05-10 21:11 . 2010-05-10 21:11 3584 ----a-r- c:\documents and settings\Terri\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe

2010-05-10 21:11 . 2010-05-10 21:11 -------- d-----w- c:\program files\Windows Installer Clean Up

2010-05-10 21:11 . 2010-05-10 21:07 -------- d-----w- c:\program files\MSECACHE

2010-05-10 20:54 . 2003-01-28 23:42 -------- d-----w- c:\documents and settings\Terri\Application Data\MSN6

2010-05-10 20:24 . 2009-04-03 13:45 -------- d-----w- c:\program files\Three Rings Design

2010-05-10 20:16 . 2010-03-16 15:27 10134 ----a-r- c:\documents and settings\Terri\Application Data\Microsoft\Installer\{4CCC7F68-A437-4559-A840-F5E010934951}\ARPPRODUCTICON.exe

2010-05-06 12:58 . 2010-05-06 12:58 503808 ----a-w- c:\documents and settings\Terri\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-754801a4-n\msvcp71.dll

2010-04-07 22:27 . 2010-04-07 22:27 65024 ----a-w- c:\windows\system32\mrtmngr.exe

2010-04-05 15:09 . 2009-03-12 13:19 12464 ----a-w- c:\windows\system32\avgrsstx.dll

2010-04-05 15:09 . 2009-03-12 13:19 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2010-04-05 14:11 . 2010-04-05 14:11 32768 ----a-w- c:\windows\upuninst.exe

2010-04-05 14:11 . 2002-04-10 23:15 67024 ----a-w- c:\windows\system32\drivers\cdr4_xp.sys

2010-04-05 14:11 . 2002-04-10 23:15 61440 ----a-w- c:\windows\system32\cdrtc.dll

2010-04-05 14:11 . 2002-04-10 23:14 24698 ----a-w- c:\windows\system32\drivers\cdralw2k.sys

2010-04-05 14:11 . 2002-04-10 23:14 45056 ----a-w- c:\windows\system32\cdral.dll

2010-03-30 04:46 . 2010-01-18 17:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-30 04:45 . 2010-01-18 17:05 20824 ----a-w- c:\windows\system32\drivers\mbam.sys

2007-03-31 18:51 . 2007-03-31 18:51 774144 ----a-w- c:\program files\RngInterstitial.dll

2002-08-29 11:00 . 2002-08-29 11:00 94784 --sh--w- c:\windows\TWAIN.DLL

2008-04-14 00:12 . 2002-08-29 11:00 50688 --sh--w- c:\windows\twain_32.dll

2008-04-14 00:11 . 2002-08-29 11:00 1028096 --sha-w- c:\windows\SYSTEM32\mfc42.dll

2008-04-14 00:12 . 2002-08-29 11:00 57344 --sha-w- c:\windows\SYSTEM32\msvcirt.dll

2008-04-14 00:12 . 2002-08-29 11:00 413696 --sha-w- c:\windows\SYSTEM32\msvcp60.dll

2008-04-14 00:12 . 2002-08-29 11:00 343040 --sha-w- c:\windows\SYSTEM32\msvcrt.dll

2008-04-14 00:12 . 2002-08-29 11:00 551936 --sh--w- c:\windows\SYSTEM32\oleaut32.dll

2008-04-14 00:12 . 2002-08-29 11:00 84992 --sha-w- c:\windows\SYSTEM32\olepro32.dll

2008-04-14 00:12 . 2002-08-29 11:00 11776 --sh--w- c:\windows\SYSTEM32\regsvr32.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-02 1004800]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]

2009-06-02 17:37 1004800 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-02 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]

"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-02 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-20 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-06 5058560]

"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]

"DwlClient"="c:\program files\Common Files\Dell\EUSW\Support.exe" [2004-05-28 323584]

"HPDJ Taskbar Utility"="c:\windows\System32\spool\drivers\w32x86\3\hpztsb06.exe" [2002-07-11 188416]

"Logitech Utility"="Logi_MwX.Exe" [2002-11-08 19968]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]

"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]

"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]

"nwiz"="nwiz.exe" [2003-10-06 741376]

"mm_server"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_server.exe" [2006-01-19 102400]

"MimBoot"="c:\progra~1\MUSICM~1\MUSICM~1\mimboot.exe" [2006-01-19 11776]

"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-17 28672]

"diagent"="c:\program files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 135264]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-04-02 40368]

"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-04-10 679936]

"RoxAssistant"="c:\program files\Common Files\Roxio Shared\Upgrade\RoxAssist.exe" [2010-04-05 90112]

"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-06-11 2065248]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]

"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]

"eBayToolbar"="c:\program files\eBay\eBay Toolbar2\eBayTBDaemon.exe" [2009-03-19 632048]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]

"Disc Detector"="c:\program files\Creative\ShareDLL\CtNotify.exe" [2001-12-26 191488]

"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2010-01-27 1337608]

c:\documents and settings\Terri\Start Menu\Programs\Startup\

Yahoo! Widgets.lnk - c:\program files\Yahoo!\Widgets\YahooWidgets.exe [2008-3-18 4742184]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]

HPAiODevice(hp officejet d series) - 1.lnk - c:\program files\Hewlett-Packard\Officejet d135\AiO\hp officejet d series\Bin\hpoojd07.exe [2002-9-26 491582]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2005-3-28 118784]

QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2010-5-18 1154848]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]

2010-04-05 15:09 12464 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=

"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

"c:\\Program Files\\Intuit\\QuickBooks 2010\\QBDBMgrN.exe"=

R2 mrtRate;mrtRate; [x]

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2010-04-05 216200]

S1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2010-06-11 242896]

S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-08-21 908056]

S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-08-21 297752]

S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-04-05 308064]

S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2008-09-08 24652]

S3 QuickBooksDB20;QuickBooksDB20;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe [2009-08-18 678912]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

.

Contents of the 'Scheduled Tasks' folder

2010-06-12 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-06-14 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-01-20 09:36]

2010-06-14 c:\windows\Tasks\User_Feed_Synchronization-{187CACF6-0131-4F7D-8D00-72C9CACD5189}.job

- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://cm.my.yahoo.com/?.src=fp

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com

IE: c:\program files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

IE: eBay Search - c:\program files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html

Trusted Zone: musicmatch.com\online

Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll

DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab

DPF: {21BB8360-F943-447E-98F3-3C22345375A7} - hxxp://games.bigfishgames.com/en_chocolatier/online/ChocolatierWeb.1.0.0.13.cab

DPF: {3C5B2DBA-9C59-4A9D-8CB2-D67F93863962} - hxxp://www.crystalsquid.com/games/CSGI.cab

DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://aolsvc.aol.com/onlinegames/iwincarambadeluxe/zylomgamesplayer.cab

DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - hxxp://download.sidestep.com/get/k00719/sb027.cab

.

- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-06-14 09:12

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

DwlClient = c:\program files\Common Files\Dell\EUSW\Support.exe?l?e?s?\?D?e?l?l?\?E?U?S?W?\?S?u?p?p?o?r?t?.?e?x?e???????X:??????x??? ???X??? ??????? ???P???? ?w? ?w)??p????????(???u????U?w????????????0??????w, ?w?M?wW??w???w)??p????????x'@?????????X????????"@?e?????

Disc Detector = c:\program files\Creative\ShareDLL\CtNotify.exe?X???????????????????E?@?Disc Detector?A????? ?A?p ????B?e!@???@???@?? C?????E?@?????????@?B???A????? ?A?? ????B???@?????P?????@?? ??????~?B~??????????@???????????????????B?????? ??????????????????????????r?B

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2010-06-14 09:17:52

ComboFix-quarantined-files.txt 2010-06-14 13:17

Pre-Run: 13,314,916,352 bytes free

Post-Run: 13,429,035,008 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - 16001279F25441B2B528B5BC07B02568

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Hello again,

That did a bit of a cleanup. Please let me know how things are running now.

Since you had an autorun infection, it is recommended to scan all flashdrives you have with Flash Disinfector.

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.

  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.

Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

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Elsie,

Computer seems much better, but I still think it should run a bit faster.

MBam comes up clean. Here is the current log.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4212

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

6/18/2010 1:54:24 PM

mbam-log-2010-06-18 (13-54-24).txt

Scan type: Full scan (C:\|)

Objects scanned: 242476

Time elapsed: 1 hour(s), 57 minute(s), 9 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

And the previous one

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

6/16/2010 8:35:13 PM

mbam-log-2010-06-16 (20-35-13).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)

Objects scanned: 257822

Time elapsed: 2 hour(s), 3 minute(s), 25 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Good to hear that ;)

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      Note - when ESET doesn't find any threats, no report will be created.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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Hello there,

That is good news, it means you are good to go :P

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :P

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall (note the space between combofix and /uninstall), press enter. This will remove Combofix from your computer.
    • Delete DDS and GMER (this is a random named file).

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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Thanks Elise!

I just looked it up, and you were the one that helped me with my home computer last winter.

Another great job!

Lots of stuff goin on around here the next couple of days, but I will close out your procedure and give you a lil' somthing for your help later this week.

Thanks again.

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