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The last few days I get the alarm that Malwarebytes had detected C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX

but if I look in the Quarantainelist I can not find this issue even not after Malwarebytes has removed the problem.

When I get the alarm and I look in C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\ I can not find this file (before Malwarebytes has removed the problem)

Please can you help me !!!

Below you will find the protection-log from today.

09:20:25 PC-Aldi MESSAGE Protection started successfully

09:20:28 PC-Aldi MESSAGE IP Protection started successfully

09:23:17 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace QUARANTINE

09:23:18 PC-Aldi ERROR Quarantine failed: UtilityReadFile failed with error code 2

09:23:37 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

09:24:34 PC-Aldi MESSAGE IP Protection stopped

09:24:37 PC-Aldi MESSAGE Database updated successfully

09:24:37 PC-Aldi MESSAGE IP Protection started successfully

09:25:46 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace QUARANTINE

09:25:47 PC-Aldi ERROR Quarantine failed: UtilityReadFile failed with error code 2

09:25:50 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

09:26:49 PC-Aldi MESSAGE IP Protection stopped

09:26:49 PC-Aldi MESSAGE IP Protection started successfully

09:37:14 PC-Aldi MESSAGE IP Protection stopped

09:37:14 PC-Aldi MESSAGE IP Protection started successfully

09:43:16 PC-Aldi IP-BLOCK 62.213.100.100

09:43:24 PC-Aldi IP-BLOCK 62.213.100.100

09:43:24 PC-Aldi IP-BLOCK 62.213.100.140

09:43:24 PC-Aldi IP-BLOCK 62.213.100.140

09:43:24 PC-Aldi IP-BLOCK 62.213.100.140

09:44:37 PC-Aldi IP-BLOCK 62.213.100.100

09:45:01 PC-Aldi IP-BLOCK 62.213.100.140

09:45:09 PC-Aldi IP-BLOCK 90.156.178.40

09:45:09 PC-Aldi IP-BLOCK 95.169.190.122

09:45:25 PC-Aldi IP-BLOCK 90.156.178.40

09:45:41 PC-Aldi IP-BLOCK 90.156.178.40

09:45:49 PC-Aldi IP-BLOCK 90.156.178.40

09:51:25 PC-Aldi IP-BLOCK 95.211.91.154

09:52:08 PC-Aldi MESSAGE IP Protection stopped

09:54:03 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

09:54:06 PC-Aldi MESSAGE IP Protection started successfully

10:06:01 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

10:10:24 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

10:17:14 PC-Aldi MESSAGE Protection started successfully

10:17:17 PC-Aldi MESSAGE IP Protection started successfully

10:44:08 PC-Aldi MESSAGE Protection started successfully

10:44:12 PC-Aldi MESSAGE IP Protection started successfully

10:48:04 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace ALLOW

10:48:04 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace ALLOW

11:40:11 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace ALLOW

11:40:11 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace ALLOW

11:51:29 PC-Aldi MESSAGE Protection started successfully

11:51:33 PC-Aldi MESSAGE IP Protection started successfully

12:06:53 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace QUARANTINE

12:06:54 PC-Aldi ERROR Quarantine failed: UtilityReadFile failed with error code 2

12:09:28 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

12:09:38 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

12:09:41 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

12:09:44 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

12:41:11 PC-Aldi MESSAGE Protection started successfully

12:41:15 PC-Aldi MESSAGE IP Protection started successfully

12:59:19 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace QUARANTINE

12:59:20 PC-Aldi ERROR Quarantine failed: UtilityReadFile failed with error code 2

13:00:29 PC-Aldi MESSAGE IP Protection stopped

13:00:32 PC-Aldi MESSAGE Database updated successfully

13:00:32 PC-Aldi MESSAGE IP Protection started successfully

13:31:10 PC-Aldi MESSAGE Protection started successfully

13:31:14 PC-Aldi MESSAGE IP Protection started successfully

13:37:27 PC-Aldi MESSAGE Protection started successfully

13:37:31 PC-Aldi MESSAGE IP Protection started successfully

13:47:53 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace QUARANTINE

13:47:54 PC-Aldi ERROR Quarantine failed: UtilityReadFile failed with error code 2

14:23:38 PC-Aldi DETECTION C:\USERS\PC-ALDI\APPDATA\LOCAL\TEMP\XXX.XXX Malware.Trace DENY

Thanks for your help

Nan

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09:43:16 PC-Aldi IP-BLOCK 62.213.100.100

09:43:24 PC-Aldi IP-BLOCK 62.213.100.140

09:45:09 PC-Aldi IP-BLOCK 90.156.178.40

09:45:09 PC-Aldi IP-BLOCK 95.169.190.122

09:51:25 PC-Aldi IP-BLOCK 95.211.91.154

JFYI

62.213.100.100 - 62 domains hosted on this IP address

62.213.100.140 - 49 domains hosted on this IP address

90.156.178.40 - no information for that IP/domain

95.169.190.122 - 4 domains hosted on this IP address

95.211.91.154 - no information for that IP/domain

Deliberate attempt to access above mentioned IPs were blocked by MBAM

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JFYI

62.213.100.100 - 62 domains hosted on this IP address

62.213.100.140 - 49 domains hosted on this IP address

90.156.178.40 - no information for that IP/domain

95.169.190.122 - 4 domains hosted on this IP address

95.211.91.154 - no information for that IP/domain

Deliberate attempt to access above mentioned IPs were blocked by MBAM

Thanks for your answer, but what do you exactly mean ? Is this the reason of my problem I have mentioned with XXX.XXX file ?

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Sounds to me like you have some malware running on that computer.....

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" t_reply.gif button instead of other ones when you start replying. :)

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