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I am having problems with firefox crashing and ACT!2005 not starting. Both forums say I have a malware. Malwarebytes starts but soon handsup and does not finish. I have run CCleaner and Clam antivirus - which gives me no threats but several files where permission is deined.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:38:14 AM, on 6/7/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\ibmpmsvc.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\IPSSVC.EXE

C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

C:\WINDOWS\system32\acs.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Subversion\bin\svnservice.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Subversion\bin\svnserve.exe

C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe

C:\WINDOWS\System32\TPHDEXLG.exe

C:\WINDOWS\system32\TpKmpSVC.exe

C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe

C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe

C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

c:\program files\lenovo\system update\suservice.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Common Files\Lenovo\Logger\logmon.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe

C:\Program Files\Lenovo\Client Security Solution\cssauth.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\TortoiseSVN\bin\TSVNCache.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\TpShocks.exe

C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe

C:\PROGRA~1\THINKV~2\AMSG\amsg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe

C:\Program Files\Lenovo\Zoom\TpScrex.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Lenovo\Client Security Solution\tvtpwm_tray.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

C:\Program Files\Maxthon2\Maxthon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://kb.sagesoftwareonline.com/cgi-bin/s...p?p_faqid=17715

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://home.microsoft.com/search/search.asp

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor

O4 - HKLM\..\Run: [bLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe

O4 - HKLM\..\Run: [AMSG] C:\PROGRA~1\THINKV~2\AMSG\amsg.exe

O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent

O4 - HKLM\..\Run: [APL] "C:\Program Files\ACT\ACT for Win 7\APL.exe"

O4 - HKLM\..\Run: [startCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - S-1-5-18 Startup: CCC.lnk = ? (User 'SYSTEM')

O4 - .DEFAULT Startup: CCC.lnk = ? (User 'Default user')

O4 - Startup: CCC.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.lenovo.com/welcome/thinkpad

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6087.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab

O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c5/v21.147/qboax10.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab

O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)

O20 - Winlogon Notify: AwayNotify - C:\Program Files\Lenovo\AwayTask\AwayNotify.dll

O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe

O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE

O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Lenovo (United States) Inc. - (no file)

O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe

O23 - Service: SVNService - Clansoft - C:\Program Files\Subversion\bin\svnservice.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe

O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe

O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe

O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.11\bin\httpd.exe

O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.1.36\bin\mysqld.exe

--

End of file - 9059 bytes

Many thanks for any ideas!!

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Hello someone121! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

Post all logs if you can.

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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