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Big Problem , need tech support please help

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So hear is my problem...I ran malwarebytes to remove a virus, antimalware doctor. Upon running it, had 138 infected files...ran the repair...said it fixed them. The computer restarted as it should...and when I tried to restart, said that it had an invalid or damaged boot partition. I have it hooked up in my desktop as a slave and I am trying to restored the files in order to fix it. The computer is from a Doctors office and all the files are VERY VERY important. If an administrator can please help me, would be appreciated. I can provide an email address or phone number if tech support can help.

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Hello sambaiz, :)

As we don't work on Malware removal or diagnostics in this forum, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new topic, make sure under options, you select Track this topic and choose one of the Email options (prefer Immediate Email Notification) so that you're alerted when someone has replied to your post.
  • Please be patient when waiting for an expert help as the expert helpers can get a bit busy.
  • Please try not to post back (bump) your topic within the first 48 hours. Expert helpers will find the topics which has a zero post count first. By doing so, expert helpers may think the topic is replied and jump to other posts.
    If there is no reply from any experts after 48 hours, you can reply the topic for asking help again or send a Private Message to a Moderator asking for assistance.
  • Please do not alter the system (eg install or uninstall any software/ conduct some fixes) after posting unless it is told by the expert helper.Altering the system makes the expert more complicated about the picture of your system.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here. Please remember to quote your cleverbridge Reference Number from the confirmation e-mail.

If you're a Corporate or Technician Licensed customer seeking assistance please send an email to: corporate-support@malwarebytes.org. Please quote your Cleverbridge order reference number when you send the request.


I ran malwarebytes to remove a virus, antimalware doctor. ...

The computer is from a Doctors office

Is it a working computer used in corporate/academic/non-profit organization environment? If yes, do you have proper license?

MBAM free can ONLY be used for personal home purpose.

Thank You ;)

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