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Problems after website hijacking

multisync
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screen317

screen317

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Hi,

Please run this instead.

Download RSIT by random/random and save it to your Desktop.

  • Double click RSIT.exe to start the tool and click Continue at the disclaimer.
  • When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
  • Please post the contents of both logs here in your next reply.

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multisync

multisync

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Hi,

Please run this instead.

Download RSIT by random/random and save it to your Desktop.

  • Double click RSIT.exe to start the tool and click Continue at the disclaimer.
  • When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
  • Please post the contents of both logs here in your next reply.

Logfile of random's system information tool 1.07 (written by random/random)

Run by ApT Consultants at 2010-06-08 07:24:51

Microsoft Windows XP Professional Service Pack 3

System drive C: has 8 GB (14%) free of 60 GB

Total RAM: 2038 MB (69% free)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:25:04 AM, on 6/8/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\System Volume Information\Microsoft\services.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\System Volume Information\Microsoft\smss.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\RTHDCPL.EXE

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\stickies\stickies.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Common Files\Eagletron\TrackerPodSvcSvr.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\msiexec.exe

C:\Documents and Settings\ApT Consultants\Desktop\RSIT.exe

C:\Program Files\trend micro\ApT Consultants.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe

O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/...031/CTSUEng.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1199551130500

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/...tiveXPlugin.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/...15034/CTPID.cab

O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/html - {0be9c51c-a5ca-4b03-ae9d-8aa5d6f1a1b5} - (no file)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: Eagletron TrackerPod Service - Eagletron Inc. - C:\Program Files\Common Files\Eagletron\TrackerPodSvcSvr.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--

End of file - 7858 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job

C:\WINDOWS\tasks\Automatic Full Backup.job

C:\WINDOWS\tasks\Driver Fetch.job

C:\WINDOWS\tasks\Scheduled Update for Ask Toolbar.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 63128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]

Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2009-08-04 1586472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]

Ask Toolbar - C:\Program Files\Ask.com\GenericAskToolbar.dll [2010-02-04 1197448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]

JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-10-11 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

{D4027C7F-154A-4066-A1AD-4243D8127440} - Ask Toolbar - C:\Program Files\Ask.com\GenericAskToolbar.dll [2010-02-04 1197448]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-04-19 142104]

"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-04-19 162584]

"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-04-19 138008]

"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-01-30 16116224]

"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-03 69632]

"NWEReboot"= []

"UpdateManager"=C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe [2003-08-19 110592]

"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-11-24 81000]

"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-11-11 417792]

"avgnt"=C:\Program Files\Avira\AntiVir Desktop\avgnt.exe [2010-03-02 282792]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-10-09 25623336]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CloneCDTray]

C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe [2006-09-28 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Intuit SyncManager]

C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe [2008-09-09 623880]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]

C:\WINDOWS\system32\NeroCheck.exe [2006-01-12 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE2]

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe [2003-05-08 49152]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]

C:\WINDOWS\SkyTel.EXE [2006-05-16 2879488]

C:\Documents and Settings\ApT Consultants\Start Menu\Programs\Startup

Stickies.lnk - C:\Program Files\stickies\stickies.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]

C:\WINDOWS\system32\igfxdev.dll [2007-04-15 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]

C:\WINDOWS\system32\WgaLogon.dll [2008-09-05 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]

WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"dontdisplaylastusername"=0

"legalnoticecaption"=

"legalnoticetext"=

"shutdownwithoutlogon"=1

"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoDriveTypeAutoRun"=145

"EditLevel"=0

"NoRun"=0

"NoClose"=0

"NoCommonGroups"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

"C:\WINDOWS\system32\dplaysvr.exe"="C:\WINDOWS\system32\dplaysvr.exe:*:Disabled:Microsoft DirectPlay Helper"

"C:\Program Files\stickies\stickies.exe"="C:\Program Files\stickies\stickies.exe:*:Enabled:Stickies 5.2a"

"C:\Program Files\Macromedia\Dreamweaver 8\Dreamweaver.exe"="C:\Program Files\Macromedia\Dreamweaver 8\Dreamweaver.exe:*:Enabled:Dreamweaver 8"

"C:\Program Files\NetMeeting\conf.exe"="C:\Program Files\NetMeeting\conf.exe:*:Disabled:Windows

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screen317

screen317

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Hi,

In the future please copy all logs directly into your reply.

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

  • Click Start Scanning.
  • You should get a notification bar (on top) to install the ActiveX control.
  • Click on it and select to install the ActiveX.
  • Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  • In case you are having problems with installing the ActiveX/starting the scan, please read here.
  • Click the Full System Scan button.
  • It will start to download scanner components and databases. This can take a while.
  • The main scan will start.
  • Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • The cleaning can take a while, so please be patient.
  • Then click the Show report button and Copy/Paste what is present under results in your next reply.

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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multisync

multisync

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Within 5 minutes all of the symptoms are still active:

1 Wave volume goes to 0 occassionally.

2 "Congratulations you won" and "Easy Off" commercial are heard.

3 Cursor disappears (Word, Notepad, responding to this forum, etc).

Online Scanner - Scanning Report - Thursday, June 10, 2010 13:31:29Scanning

Report

Thursday, June 10, 2010 12:33:20 - 13:31:29

Computer name: TOMG

Scanning type: Scan system for malware, spyware and rootkits

Target: C:\ D:\ E:\ F:\ G:\

17 malware found

TrackingCookie.Questionmarket (spyware)

System (Disinfected)

TrackingCookie.Adinterax (spyware)

System (Disinfected)

TrackingCookie.Advertising (spyware)

System (Disinfected)

TrackingCookie.Atdmt (spyware)

System (Disinfected)

TrackingCookie.Adtech (spyware)

System (Disinfected)

TrackingCookie.Doubleclick (spyware)

System (Disinfected)

TrackingCookie.Revsci (spyware)

System (Disinfected)

TrackingCookie.Clickbank (spyware)

System (Disinfected)

TrackingCookie.Adbrite (spyware)

System (Disinfected)

TrackingCookie.Xiti (spyware)

System (Disinfected)

TrackingCookie.Webtrends (spyware)

System (Disinfected)

TrackingCookie.Mediaplex (spyware)

System (Disinfected)

TrackingCookie.Tradedoubler (spyware)

System (Disinfected)

TrackingCookie.Statcounter (spyware)

System (Disinfected)

TrackingCookie.Atwola (spyware)

System (Disinfected)

TrackingCookie.Yieldmanager (spyware)

System (Disinfected)

TrackingCookie.Imrworldwide (spyware)

System (Disinfected)

Statistics

Scanned:

Files: 87474

System: 4213

Not scanned: 13

Actions:

Disinfected: 17

Renamed: 0

Deleted: 0

Not cleaned: 0

Submitted: 0

Files not scanned:

C:\PAGEFILE.SYS

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

C:\WINDOWS\SYSTEM32\CONFIG\SAM

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\LOCAL SETTINGS\TEMPORARY INTERNET

FILES\CONTENT.IE5\45IFW1QN\ST[32]

C:\WINDOWS\SYSTEM32\CATROOT2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\CATDB

C:\WINDOWS\SYSTEM32\CATROOT2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\CATDB

C:\DOCUMENTS AND SETTINGS\APT CONSULTANTS\LOCAL SETTINGS\TEMP\HSPERFDATA_APT

CONSULTANTS\3328

C:\DOCUMENTS AND SETTINGS\APT CONSULTANTS\LOCAL SETTINGS\TEMP\HSPERFDATA_APT

CONSULTANTS\1816

C:\DOCUMENTS AND SETTINGS\APT CONSULTANTS\APPLICATION

DATA\SKYPE\TOMG67\ETILQS_DCCVG2XC2CWMXAFCC6FU

C:\DOCUMENTS AND SETTINGS\APT CONSULTANTS\APPLICATION

DATA\SKYPE\TOMG67\ETILQS_R6LABLB0HHQZDBDAETA1

Options

Scanning engines:

Scanning options:

Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF

VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI

MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0

TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT

CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR

Use advanced heuristics

Copyright

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multisync

multisync

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The signon screen appears (the screen that says "Press DEL to enter setup") and then the screen goes black. After 10-15 minutes still black. When reset is pressed no error statements occur (e.g. improperly shut down, etc).

Are we close to finding a fix for all these issues or is it time to bite the bullet and reformat? I have a lot of programs to re-install and configure so this is not a good solution - but it may be the only solution.

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screen317

screen317

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Hi,

Instead of formatting and reinstalling Windows, I would like you to try using your XP CD to perform a Repair installation, which is not the same as formatting.

Follow these instructions:

http://www.microsoft.com/windowsxp/using/h...ips/doug92.mspx

Let me know if that restores functionality, or if you have any questions during the process.

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screen317

screen317

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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