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Redirects & IPblocking

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After doing a system restore to get rid of AV Security scam/malware I bought the Malwarebytes package hoping to prevent this from happening again. Now I'm getting browser redirects and constant ip blocking messages. A full scan with McAfee found one additonal virus in addition to the three malware files Malwarebytes found. A second scan using McAfee & MWB found nothing. Needless to say this is getting rather annoying. Short of reformatting the HD and reloading windows is there a way to fix this?

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Hello meandyb, :P

As a paying customer, you can contact the help desk at support@malwarebytes.org or here.

Alternatively, as we don't work on Malware removal or diagnostics in this forum, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new topic, make sure under options, you select Track this topic and choose one of the Email options (prefer Immediate Email Notification) so that you're alerted when someone has replied to your post.
  • Please be patient when waiting for an expert help as the expert helpers can get a bit busy.
  • Please try not to post back (bump) your topic within the first 48 hours. Expert helpers will find the topics which has a zero post count first. By doing so, expert helpers may think the topic is replied and jump to other posts.
    If there is no reply from any experts after 48 hours, you can reply the topic for asking help again or send a Private Message to a Moderator asking for assistance.
  • Please do not alter the system (eg install or uninstall any software/ conduct some fixes) after posting unless it is told by the expert helper. Altering the system makes the expert more complicated about the picture of your system.

Thank You :)

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