julid Posted June 5, 2010 ID:262195 Share Posted June 5, 2010 recently when i try to open malwarebyte's anti-malware it says that an error has occured and that i should report this MBAM_ERROR_LOAD_DATABASE (0, 5)what should i do?please help me. Link to post Share on other sites More sharing options...
noknojon Posted June 5, 2010 ID:262204 Share Posted June 5, 2010 Welcome julid -Can you please add your Operating System (XP Vista Win7) - Also include your Antivirus and any Extra Firewalls -As requested by Tony in your Double post -Thank You - Link to post Share on other sites More sharing options...
gtyhfy Posted June 5, 2010 ID:262209 Share Posted June 5, 2010 @julidPlease provide the required information either in this post or the duplicated post here. We will start from there and stay in that topic.Thank you Link to post Share on other sites More sharing options...
Bismarck21 Posted June 6, 2010 ID:262575 Share Posted June 6, 2010 Hi,I am infected with, I think, a trojan. Every time I run utorrent, after 10 minutes, my computer will completely freeze.I used mbam to scan my computer and remove the virus, but it seems mbam could not see it. Then, after a complete scan, as per the post above, I had a similar error, so I clean mbam. I then reinstalled it and he found a virus, but my computer would still freeze.I then installed Comodo Antivirus, and he found a list a virus. It cleaned my computer and I was OK for about 12 hours, but suddenly, the virus resurfaced and my computer continue to freeze when I use utorrent.Below are the logs that I obtained after scanning with mbam and Comodo :With Comodo :TrojWare.Win32.TrojanDownloader.VB.vdm@104142806 C:\Windows\Installer\49b8c8.msiUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DA6JRUYV\jg[3].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DA6JRUYV\jg[4].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DA6JRUYV\jg[1].htmUnclassifiedMalware@105624076 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DA6JRUYV\mepeg[2].htmUnclassifiedMalware@105624076 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\DA6JRUYV\mepeg[3].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\KPEWHOGY\jg[5].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NC46AOKI\jg[2].htmUnclassifiedMalware@105624076 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NC46AOKI\mepeg[2].htmUnclassifiedMalware@105624076 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NC46AOKI\mepeg[3].htmUnclassifiedMalware@105624076 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NC46AOKI\mepeg[4].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P1B861IS\jg[1].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P1B861IS\jg[2].htmUnclassifiedMalware@105769356 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P1B861IS\jg[3].htmUnclassifiedMalware@105624076 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P1B861IS\mepeg[5].htmUnclassifiedMalware@104073789 C:\Users\Martin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P1B861IS\of[1].htmApplicUnsaf.Win32.Hide.~AB@5325787 C:\Users\Martin\AppData\Local\Mozilla\Firefox\Profiles\dzr64bmp.default\Cache\1EF26877d01|hidec.exeHeur.Dual.Extensions@-1 C:\Users\Martin\AppData\Local\Temp\utt9943.tmp.batHeur.Dual.Extensions@-1 C:\Users\Martin\AppData\Local\Temp\utt99CF.tmp.batHeur.Dual.Extensions@-1 C:\Users\Martin\AppData\Local\Temp\uttBCD8.tmp.batHeur.Dual.Extensions@-1 C:\Users\Martin\AppData\Local\Temp\uttBD65.tmp.batTrojWare.OSX.Exploit.Smid.b@95071901 C:\Users\Martin\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\41\b023ae9-42a3c6a0|AppletX.classApplicUnsaf.Win32.Hide.~AB@5325787 C:\Users\Martin\Downloads\ComboFix.exe|hidec.exeHeur.Suspicious@22037684 C:\Users\Martin\Downloads\Netscape-Setup.exe|xpicleanup.exeUnclassifiedMalware@89240523 C:\Program Files (x86)\Keygen\xpymep.exeTrojWare.Win32.Qhost.SJ@28265172 C:\Program Files (x86)\Keygen\BannerBOMBHackYourNintendoWii.exeApplicUnsaf.Win32.Hide.~AB@5325787 C:\32788R22FWJFW\hidec.exe See attachments for more details also.Please note that I think the virus is : heur.dual.extensions@-1Hope you can indicate how to get rid of it,Thanksmbam_log_2010_06_05__10_56_57_.txt Link to post Share on other sites More sharing options...
noknojon Posted June 6, 2010 ID:262588 Share Posted June 6, 2010 Hello ,Welcome to Malwarebytes Forum -The uTorrents site you are visiting contains infections , so you will not remove them by revisiting the site -Please follow these instructions as you need an expert to clean your system -As we don't work on Malware removal or diagnostics in the general forums please follow these directions -Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -Also add a brief note to the experts as to your problems -Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.orgAlways use the ADD REPLY Tab at the bottom of the page when you reply -Thank You - EDIT - I hope you clicked to remove this infection -Files Infected: C:\Windows\System32\mscyphel.dll.vir (Trojan.Vundo) -> No action taken. Link to post Share on other sites More sharing options...
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