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Cannot uninstall Frostwire


pifreak
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On a friend's computer running Windows 7 Home Premium x64, Frostwire always appears on startup.

He doesn't want it on there anymore, and I was trying to help him remove it because it slows the computer and internet, and is unsafe etc.

I exit out of frostwire, it shuts down fine and quits. Then I go to control panel and go to add/remove applications. I select Frostwire, and click the "Change/remove" button. Nothing happens. If you wait a while and click it again, it says "Please wait for the current uninstaller to finish", but it's not showing anything.

When attempting to uninstall, all other programs freeze even though there is ~2.7GB of memory free, an the CPU is using 3% power or so. Everything is just unresponsive and task manager cannot kill any process.

Any ideas? I guess I could just delete the startup key and then manually delete all the files and folders and registry entries but that seems like a pain and I would have to lookup where everything is...

Thanks for the help,

pi`

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  • Root Admin

Please run the following and post back the logs.

Download
DDS
and save it to your desktop

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click
dds.scr
to run the tool.

When done, the
DDS.txt
will open.

Click Yes at the next prompt for Optional Scan.

    When done, DDS will open two (2) logs:

  1. DDS.txt

  2. Attach.txt

  • Save both reports to your desktop

  • Please include the following logs in your next reply:
    DDS.txt
    and
    Attach.txt

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