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PC won't recognize camera after Rogue.Antivirussoft


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Kind of new to this...yesterday, I contracted a Rogue.AntivirusSoft and Trojan Fraudpack virus. Went through the steps utilizing MalwareBytes and SAS in Safe Mode. All seemed well. However, the PC no longer recognizes the FLIP camera. Plugged into another - it's fine. GOt a new one and it won't even download the software. Says connected, but nothing. My other mass storage devices work: Camera, i-pod, USB drives.

Here's the Log. Any help would be appreciated as a 2-hour call to FLIP's support yielded nothing but taking 2 hours out of my life that I'll never get back. Thanks.

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Kind of new to this...yesterday, I contracted a Rogue.AntivirusSoft and Trojan Fraudpack virus. Went through the steps utilizing MalwareBytes and SAS in Safe Mode. All seemed well. However, the PC no longer recognizes the FLIP camera. Plugged into another - it's fine. GOt a new one and it won't even download the software. Says connected, but nothing. My other mass storage devices work: Camera, i-pod, USB drives.

Here's the Log. Any help would be appreciated as a 2-hour call to FLIP's support yielded nothing but taking 2 hours out of my life that I'll never get back. Thanks.

hijackthis.log_6_3_10.txt

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  • 4 weeks later...
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