Rootkit.TDSS.Gen clean but still cannot access the internet

[thespitsmaster]

Hello to All.

Earlier, I scanned a work PC with Malwarebytes and this is the log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4151

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

5/28/2010 10:37:33 AM

mbam-log-2010-05-28 (10-37-33).txt

Scan type: Full scan (C:\|)

Objects scanned: 177210

Time elapsed: 21 minute(s), 32 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 3

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\Mike\Local Settings\Temp\33.tmp (Rootkit.TDSS.Gen) -> Quarantined and deleted successfully.

C:\Documents and Settings\Mike\Local Settings\Temporary Internet Files\Content.IE5\OTYZ063Q\0245ad[1].exe (Rootkit.TDSS.Gen) -> Quarantined and deleted successfully.

C:\windows\Temp\35.tmp (Rootkit.TDSS.Gen) -> Delete on reboot.

I was asked to Reboot, which I did. After I did, somethign seemed wrong. The taskbar color turned gray instead of blue and the same goes to the blue on the side of any windows. (XP) and i couldn't log on to the internet or to the network drives. And i counldn't access the Network Connections. Plus the audio was disabled. I decide to be a second scan and I found out that 2 out 3 where deleted. Here is the log of the second scan:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4151

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

5/28/2010 11:19:24 AM

mbam-log-2010-05-28 (11-19-24).txt

Scan type: Full scan (C:\|)

Objects scanned: 174700

Time elapsed: 18 minute(s), 36 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\Mike\Local Settings\Temp\Temporary Internet Files\Content.IE5\1WDMPI6L\19afad[1].exe (Rootkit.TDSS.Gen) -> Quarantined and deleted successfully.

Again, when asked to Reboot i clicked on yes. Nothing changed. Gray taskbar was still there. Can't log on to the interent or the network drives. I'm currently using another pc. I decide to do a 3rd scan and this time it come up clean. But the same problem still exist. I desperately need your help.

Thank you so much. And looking forward to hear from you.

[thespitsmaster]

I think i may have solve my problem. I download tdsskiller , i did a scan and it found yet another rootkit kit hiding. i cured it and it asked me to reboot. after rebooting, i heard the start up tune (which suddenly became music to my ears) and the taskbar become blue again. and i have access tot he drives and the internet.

i found the tool by reading through other posts. I hope this will help someone else out there.

Thank you.