jdaily57 Posted May 24, 2010 ID:255308 Share Posted May 24, 2010 I can run Malwarebytes, but when the scanning ends and I click 'ok', Malwarebytes ends and shuts off. I do have the other logs though. Please help.DDS.txtark.txtattach.txt Link to post Share on other sites More sharing options...
jdaily57 Posted May 24, 2010 Author ID:255319 Share Posted May 24, 2010 I am getting a Firefox browser redirect and spyware popups informing me my Windows security is bad(or some such message. I killed it with rkill so I dont remember details). I'm also getting a Just-In-Time Debugging popup. Asks me to select a debugger. Link to post Share on other sites More sharing options...
deltalima Posted May 24, 2010 ID:255447 Share Posted May 24, 2010 Hi jdaily57,Welcome to the forum.My nickname is deltalima and I will be helping you with your computer problems.The logs can take some time to research, so please be patient with me.Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.Please note the following:I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.The fixes are specific to your problem and should only be used for this issue on this machine.Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one. It's often worth reading through these instructions and printing them for ease of reference.If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.Please reply to this thread. Do not start a new topic.Please download PragmaFix.exe and save it to your desktop.Double click PragmaFix.exe a log file will open, copy and paste the log into your next reply. Link to post Share on other sites More sharing options...
jdaily57 Posted May 24, 2010 Author ID:255469 Share Posted May 24, 2010 deltalima, thanks for helping. I get no desktop icon when I save the program. I tried to run pragmafix from the download window. Nothing starts. I see a black window appear with some sort of message in it when I attempt to run it, but it flashes so quick I cannot read it. Link to post Share on other sites More sharing options...
deltalima Posted May 24, 2010 ID:255481 Share Posted May 24, 2010 Sounds like your Antivirus is blocking the download, I see you have AntiVir and Symantec, please disable both and download to your desktop. Do not run the tool until we can get a download to the desktop Link to post Share on other sites More sharing options...
jdaily57 Posted May 24, 2010 Author ID:255500 Share Posted May 24, 2010 Disabled anti-virus. Still not working. I've also run Defogger and disabled the CD Emulation drivers would that cause it? Link to post Share on other sites More sharing options...
deltalima Posted May 24, 2010 ID:255505 Share Posted May 24, 2010 I've also run Defogger and disabled the CD Emulation drivers would that cause it?I doubt it, could you download to another computer and transfer via CD or USB thumb drive? Link to post Share on other sites More sharing options...
jdaily57 Posted May 25, 2010 Author ID:256066 Share Posted May 25, 2010 I doubt it, could you download to another computer and transfer via CD or USB thumb drive?Well, now today, I've got bigger problems. Tried Pragmafix off of a thumbdrive, still wouldnt work. Now realkill or malwarebytes wont start. I get a popup message saying computer infected, blah blah blah. Link to post Share on other sites More sharing options...
jdaily57 Posted May 25, 2010 Author ID:256094 Share Posted May 25, 2010 Well, now today, I've got bigger problems. Tried Pragmafix off of a thumbdrive, still wouldnt work. Now rkill or malwarebytes wont start. I get a popup message saying computer infected, blah blah blah.Norton finally went active and picked something up. That allowed me to run Malwarebytes and get it to work. Now all is well. thanks for your help. Link to post Share on other sites More sharing options...
deltalima Posted May 25, 2010 ID:256134 Share Posted May 25, 2010 Hi jdaily57,Now all is well.Did you manage to run Pragmafix ?Please run a new scan with GMER and post the log. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 28, 2010 Root Admin ID:258195 Share Posted May 28, 2010 Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you. Link to post Share on other sites More sharing options...
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