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Ran Malwarebytes, Now Can't Connect to Internet


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I believe I have successfully removed a virus with with malwarebytes, however, I am now unable to connect to the internet. I am almost certain that it is malwarebytes that has caused this. I have tried for over 24 hours now to get correct this problem with no luck, I have completely run out ideas.

When I try to connect to the internet, it just stays on acquiring network address. I have read dozens of similar posts about this problem but have yet to find a solution.

Things I have tried to fix this

-reinstalling driver

-making sure internet protocol tcp/ip properties are on automatic

-making sure lan setting are on automatic

-running several different functions from the command prompt

-ran combofix (can post log if needed)

-ran windows recovery console

-ran Winsockxpfix

-ran GMER

-ran Hijackthis

What could be the problem? I have logs for the programs above.

Any thoughts are appreciated.

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Welcome -

First a warning - Never use Combofix unless instructed by an expert as it may cause more damage to your system - :D

It sounds like the infection has been removed after it caused problems to your computer - Leave this for our experts -

We don't work on Malware removal or diagnostics in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please be patient as the experts can get busy at times -

Leave a brief note with the post about your problem

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You - :blink:

EDIT - As a quick check remove Malwarebytes and see if you can log on to the net - That will remove one option -

HiJack This is a diagnostic program to produce logs only - Not to repair a problem unless you know how -

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