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Help, lost keyboard and mouse


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New to the forum but fan of Malwarebytes.

I have tried safe mode but still have no keyboard or mouse use. i can get into safe mode with F8 and tab through options etc. but once i try to log in no response.

I have been fighting getting rid of a deeper issue since i had malware problem a week ago that required a scan in safe mode to remove. since that time my internet explorer has been acting odd.

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Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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