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hi my laptop has been infected with this Trojan i used malwarebytes to remove it. this seemed to be successful however i could not use Internet explorer of Firefox anymore.

When i keep doing scans on my computer malwarebytes keeps finding two files called:

rootkit agent: c\windows\system32\ipsecndis.sys

rootkit agent: c\windows\system32\drivers\ntndis.sys

and they can only be removed when my system reboots it says

I would love to truly get rid of this Trojan permanently and be able to get on the internet. If anyone can help me i would really appreciate it.

i also used a usb stick in my laptop to transfer some data over to the laptop and now that got infected by the trojan.

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Hello NZBANDIT

Welcome to Malwarebytes.

=====================

  • Please download OTH.scr to your desktop.
  • Download OTL to your desktop.
  • Double click the OTH file and select Kill All Processes, your desktop will go blank
    OTH_Main.jpg
    Then select Start OTL OTL will now run
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs

    %SYSTEMDRIVE%\*.*

    %systemroot%\*. /mp /s

    CREATERESTOREPOINT

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles

    %systemroot%\System32\config\*.sav

    %systemroot%\system32\drivers\*.sys /90


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED


  • IAT/EAT

  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)

  • Show All (don't miss this one)


  • Then click the Scan button & wait for it to finish.
  • Once done click on the [save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

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OTL logfile created on: 24/05/2010 8:26:26 a.m. - Run 1

OTL by OldTimer - Version 3.2.5.0 Folder = C:\Documents and Settings\Andrew\Desktop

Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.13)

Locale: 00001409 | Country: New Zealand | Language: ENZ | Date Format: d/MM/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 76.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 90.92 Gb Total Space | 22.01 Gb Free Space | 24.21% Space Free | Partition Type: FAT32

Drive D: | 91.44 Gb Total Space | 91.42 Gb Free Space | 99.98% Space Free | Partition Type: FAT32

Drive E: | 66.54 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Drive F: | 3.73 Gb Total Space | 3.58 Gb Free Space | 95.97% Space Free | Partition Type: FAT32

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: ANDREWS

Current User Name: Andrew

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: Current user

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Andrew\Desktop\OTL.exe (OldTimer Tools)

PRC - C:\Documents and Settings\Andrew\Desktop\OTH.scr (OldTimer Tools)

PRC - C:\Program Files\Microsoft Security Essentials\MsMpEng.exe (Microsoft Corporation)

PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe (Lavasoft)

PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)

PRC - C:\Program Files\AVG\AVG8\avgrsx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG8\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG8\avgnsx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG8\avgemc.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe (ESET)

PRC - C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Andrew\Desktop\OTL.exe (OldTimer Tools)

MOD - C:\WINDOWS\system32\msscript.ocx (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (gusvc) -- File not found

SRV - (MsMpSvc) -- C:\Program Files\Microsoft Security Essentials\MsMpEng.exe (Microsoft Corporation)

SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)

SRV - (avg8emc) -- C:\Program Files\AVG\AVG8\avgemc.exe (AVG Technologies CZ, s.r.o.)

SRV - (avg8wd) -- C:\Program Files\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)

SRV - (FLEXnet Licensing Service) -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)

SRV - (EhttpSrv) -- C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe (ESET)

SRV - (ekrn) -- C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe (ESET)

SRV - (ASTSRV) -- C:\WINDOWS\system32\ASTSRV.EXE (Nalpeiron Ltd.)

SRV - (rpcapd) Remote Packet Capture Protocol v.0 (experimental) -- C:\Program Files\WinPcap\rpcapd.exe (CACE Technologies)

SRV - (WTService) -- C:\WINDOWS\System32\atwtusb.exe ()

SRV - (LVSrvLauncher) -- C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe (Logitech Inc.)

SRV - (Capture Device Service) -- C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe (InterVideo Inc.)

SRV - (UleadBurningHelper) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe (Ulead Systems, Inc.)

SRV - (usnjsvc) -- C:\Program Files\MSN Messenger\usnsvc.exe (Microsoft Corporation)

SRV - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)

SRV - (AgereModemAudio) -- C:\WINDOWS\system32\agrsmsvc.exe (Agere Systems)

SRV - (eLockService) -- C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe ( )

SRV - (AcerMemUsageCheckService) -- C:\Acer\Empowering Technology\ePerformance\MemCheck.exe (Acer Inc.)

SRV - (S24EventMonitor) Intel® -- C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )

SRV - (EvtEng) Intel® -- C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)

SRV - (RegSrvc) Intel® -- C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)

========== Driver Services (SafeList) ==========

DRV - (NDIS) -- C:\WINDOWS\System32\drivers\ndis.sys ()

DRV - (MpFilter) -- C:\WINDOWS\system32\drivers\MpFilter.sys (Microsoft Corporation)

DRV - (AvgLdx86) -- C:\WINDOWS\System32\Drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)

DRV - (AvgMfx86) -- C:\WINDOWS\System32\Drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)

DRV - (AvgTdiX) -- C:\WINDOWS\System32\Drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)

DRV - (Lbd) -- C:\WINDOWS\system32\DRIVERS\Lbd.sys (Lavasoft AB)

DRV - (epfwtdir) -- C:\WINDOWS\system32\drivers\epfwtdir.sys ()

DRV - (easdrv) -- C:\WINDOWS\system32\drivers\easdrv.sys (ESET)

DRV - (eamon) -- C:\WINDOWS\system32\drivers\eamon.sys (ESET)

DRV - (adfs) -- C:\WINDOWS\system32\drivers\adfs.sys (Adobe Systems, Inc.)

DRV - (StarOpen) -- C:\WINDOWS\system32\drivers\StarOpen.sys ()

DRV - (RTLE8023xp) -- C:\WINDOWS\system32\drivers\Rtenicxp.sys (Realtek Semiconductor Corporation )

DRV - (RTL8023xp) -- C:\WINDOWS\system32\drivers\Rtenicxp.sys (Realtek Semiconductor Corporation )

DRV - (NSCIRDA) -- C:\WINDOWS\system32\drivers\nscirda.sys (National Semiconductor Corporation)

DRV - (nm) -- C:\WINDOWS\system32\drivers\nmnt.sys (Microsoft Corporation)

DRV - (usbaudio) USB Audio Driver (WDM) -- C:\WINDOWS\system32\drivers\USBAUDIO.sys (Microsoft Corporation)

DRV - (amdagp) -- C:\WINDOWS\system32\DRIVERS\amdagp.sys (Advanced Micro Devices, Inc.)

DRV - (sisagp) -- C:\WINDOWS\system32\DRIVERS\sisagp.sys (Silicon Integrated Systems Corporation)

DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\Hdaudbus.sys (Windows ® Server 2003 DDK provider)

DRV - (evomouflt) -- C:\WINDOWS\system32\drivers\evomouflt.sys (Evoluent)

DRV - (NPF) -- C:\WINDOWS\system32\drivers\npf.sys (CACE Technologies)

DRV - (FilterService) -- C:\WINDOWS\system32\drivers\lvuvcflt.sys (Logitech Inc.)

DRV - (LVUVC) Acer OrbiCam(UVC) -- C:\WINDOWS\system32\drivers\lvuvc.sys (Logitech Inc.)

DRV - (lvselsus) -- C:\WINDOWS\system32\drivers\lvselsus.sys (Logitech Inc.)

DRV - (LVMVDrv) -- C:\WINDOWS\system32\drivers\LVMVdrv.sys (Logitech Inc.)

DRV - (AgereSoftModem) -- C:\WINDOWS\system32\drivers\AGRSM.sys (Agere Systems)

DRV - (BrSerIf) -- C:\WINDOWS\system32\drivers\BrSerIf.sys (Brother Industries Ltd.)

DRV - (symlcbrd) -- C:\WINDOWS\system32\drivers\symlcbrd.sys (Symantec Corporation)

DRV - (BrUsbSer) -- C:\WINDOWS\system32\drivers\BrUsbSer.sys (Brother Industries Ltd.)

DRV - (tvicport) -- C:\WINDOWS\system32\drivers\TVicPort.sys (EnTech Taiwan)

DRV - (int15) -- C:\WINDOWS\system32\drivers\int15.sys ()

DRV - (zntport) -- C:\WINDOWS\system32\drivers\zntport.sys (Zeal SoftStudio)

DRV - (psdfilter) -- C:\WINDOWS\system32\drivers\psdfilter.sys (HiTRUST)

DRV - (psdvdisk) -- C:\WINDOWS\system32\drivers\psdvdisk.sys (HiTRUST)

DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) -- C:\WINDOWS\system32\drivers\RtkHDAud.Sys (Realtek Semiconductor Corp.)

DRV - (nv) -- C:\WINDOWS\system32\drivers\nv4_mini.sys (NVIDIA Corporation)

DRV - (NTIDrvr) -- C:\WINDOWS\system32\drivers\NTIDrvr.sys (NewTech Infosystems, Inc.)

DRV - (btaudio) -- C:\WINDOWS\system32\drivers\btaudio.sys (Broadcom Corporation.)

DRV - (BTSERIAL) -- C:\WINDOWS\system32\drivers\btserial.sys (Broadcom Corporation.)

DRV - (BTKRNL) -- C:\WINDOWS\system32\drivers\btkrnl.sys (Broadcom Corporation.)

DRV - (BTDriver) -- C:\WINDOWS\system32\drivers\btport.sys (Broadcom Corporation.)

DRV - (BTWUSB) -- C:\WINDOWS\system32\drivers\btwusb.sys (Broadcom Corporation.)

DRV - (BTWDNDIS) -- C:\WINDOWS\System32\DRIVERS\btwdndis.sys ()

DRV - (SynTP) -- C:\WINDOWS\system32\drivers\SynTP.sys (Synaptics, Inc.)

DRV - (s24trans) -- C:\WINDOWS\system32\drivers\s24trans.sys (Intel Corporation)

DRV - (w39n51) Intel® -- C:\WINDOWS\system32\drivers\w39n51.sys (Intel

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OTL Extras logfile created on: 24/05/2010 8:26:26 a.m. - Run 1

OTL by OldTimer - Version 3.2.5.0 Folder = C:\Documents and Settings\Andrew\Desktop

Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 7.0.5730.13)

Locale: 00001409 | Country: New Zealand | Language: ENZ | Date Format: d/MM/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 76.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free

Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 90.92 Gb Total Space | 22.01 Gb Free Space | 24.21% Space Free | Partition Type: FAT32

Drive D: | 91.44 Gb Total Space | 91.42 Gb Free Space | 99.98% Space Free | Partition Type: FAT32

Drive E: | 66.54 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Drive F: | 3.73 Gb Total Space | 3.58 Gb Free Space | 95.97% Space Free | Partition Type: FAT32

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: ANDREWS

Current User Name: Andrew

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: Current user

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Minimal

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

.reg [@ = regfile] -- C:\WINDOWS\System32\regedit.exe (Ryddcf)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)

http [open] -- Reg Error: Key error.

https [open] -- Reg Error: Key error.

piffile [open] -- "%1" %*

regfile [open] -- regedit.exe "%1" (Ryddcf)

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [OneNote.Open] -- C:\PROGRA~1\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)

Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"AntiVirusDisableNotify" = 0

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 0

"FirewallOverride" = 0

"FirewallDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]

"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004

"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005

"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001

"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 0

"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007

"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004

"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005

"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001

"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

"5353:TCP" = 5353:TCP:*:Enabled:Adobe CSI CS4

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)

"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)

"C:\Program Files\MSN Messenger\msnmsgr.exe" = C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1 -- (Microsoft Corporation)

"C:\Program Files\MSN Messenger\livecall.exe" = C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone) -- (Microsoft Corporation)

"C:\WINDOWS\EXPLORER.EXE" = C:\WINDOWS\EXPLORER.EXE:*:Enabled:Windows Shell -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)

"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote -- (Microsoft Corporation)

"C:\Program Files\Messenger\msmsgs.exe" = C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger -- (Microsoft Corporation)

"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)

"C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- (Skype Technologies S.A.)

"C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\AVG\AVG8\avgemc.exe" = C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" = C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe:*:Enabled:Adobe CSI CS4 -- (Adobe Systems Incorporated)

"C:\Documents and Settings\Andrew\Local Settings\Temp\WZSE0.TMP\SymNRT.exe" = C:\Documents and Settings\Andrew\Local Settings\Temp\WZSE0.TMP\SymNRT.exe:*:Enabled:Norton Removal Tool -- File not found

"C:\Program Files\Mozilla Firefox\firefox.exe" = C:\Program Files\Mozilla Firefox\firefox.exe:*:Disabled:Firefox -- (Mozilla Corporation)

"C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour -- (Apple Inc.)

"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)

"C:\Program Files\MSN Messenger\msnmsgr.exe" = C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1 -- (Microsoft Corporation)

"C:\Program Files\MSN Messenger\livecall.exe" = C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone) -- (Microsoft Corporation)

"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:

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No it can take a while but 12 hours is way too long.

Just double clikc on gmer and let it runs until the quick scan stops.

You will know it stops because you will see no more files being listed at the bottom.

Once that stops click on save and save that on your desktop as gmer.log or gmer.txt and post the contents of that log.

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GMER 1.0.15.15281 - http://www.gmer.net

Rootkit quick scan 2010-05-25 13:57:34

Windows 5.1.2600 Service Pack 3

Running: j7wj8xxi.exe; Driver: C:\DOCUME~1\Andrew\LOCALS~1\Temp\kgtdrpob.sys

---- System - GMER 1.0.15 ----

Code 8A7310E0 pIofCallDriver

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

AttachedDevice \FileSystem\Fastfat \Fat eamon.sys (Amon monitor/ESET)

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\Tcp epfwtdir.sys

AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\Udp epfwtdir.sys

AttachedDevice \Driver\Tcpip \Device\Udp Lbd.sys (Boot Driver/Lavasoft AB)

AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\RawIp epfwtdir.sys

AttachedDevice \Driver\Tcpip \Device\RawIp Lbd.sys (Boot Driver/Lavasoft AB)

Device \Driver\NDIS \Device\Ndis [8A6E5984] NDIS.sys[.reloc]

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

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Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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ComboFix 10-05-24.07 - Andrew 26/05/2010 13:19:27.1.2 - FAT32x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1466 [GMT 12:00]

Running from: c:\documents and settings\Andrew\Desktop\ComboFix.exe

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Andrew\Application Data\inst.exe

c:\documents and settings\Andrew\Start Menu\Programs\Startup\algeki32.exe

c:\windows\Inavua.exe

c:\windows\system32\11478.exe

c:\windows\system32\15724.exe

c:\windows\system32\18467.exe

c:\windows\system32\19169.exe

c:\windows\system32\24464.exe

c:\windows\system32\26500.exe

c:\windows\system32\26962.exe

c:\windows\system32\29358.exe

c:\windows\system32\6334.exe

c:\windows\system32\cont_adzgalore-remove.exe

c:\windows\system32\ES15.exe

c:\windows\system32\fjhdyfhsn.bat

c:\windows\system32\helpers32.dll

c:\windows\system32\regedit.exe

c:\windows\system32\SHELLLNK.TLB

c:\windows\system32\Vb40032.dll

c:\windows\system32\wbem\grpconv.exe

c:\windows\system32\zh9qide.log

c:\windows\system32\grpconv.exe was missing

Restored copy from - c:\windows\ServicePackFiles\i386\grpconv.exe

Infected copy of c:\windows\system32\drivers\ndis.sys was found and disinfected

Restored copy from - c:\windows\ServicePackFiles\i386\ndis.sys

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_SSHNAS

((((((((((((((((((((((((( Files Created from 2010-04-26 to 2010-05-26 )))))))))))))))))))))))))))))))

.

2010-05-26 01:27 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\grpconv.exe

2010-05-26 01:27 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\dllcache\grpconv.exe

2010-05-23 11:44 . 2010-05-23 11:44 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\PCHealth

2010-05-22 22:17 . 2010-05-22 22:17 -------- d-----w- c:\program files\Trend Micro

2010-05-21 19:54 . 2010-05-21 19:54 -------- d-----w- c:\documents and settings\Andrew\Application Data\Netscape

2010-05-21 19:52 . 2010-05-21 19:52 -------- d-----w- c:\documents and settings\Andrew\Application Data\Photodex

2010-05-21 19:52 . 2010-05-21 19:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Photodex

2010-05-10 10:47 . 2010-05-10 10:47 -------- d-----w- c:\windows\Sun

2010-05-10 10:47 . 2010-05-10 10:47 -------- d-----w- c:\program files\Common Files\Java

2010-05-10 10:46 . 2010-05-10 10:46 411368 ----a-w- c:\windows\system32\deployJava1.dll

2010-05-10 10:46 . 2010-05-10 10:46 -------- d-----w- c:\program files\Java

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-05-26 01:28 . 2008-07-16 10:26 12 ----a-w- c:\windows\bthservsdp.dat

2010-05-21 19:58 . 2010-05-21 19:58 16 ----a-w- c:\windows\system32\config\systemprofile\Application Data\wpcalv.dat

2010-05-10 10:47 . 2010-05-10 10:47 503808 ----a-w- c:\documents and settings\Andrew\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-5b7b0446-n\msvcp71.dll

2010-05-10 10:47 . 2010-05-10 10:47 499712 ----a-w- c:\documents and settings\Andrew\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-5b7b0446-n\jmc.dll

2010-05-10 10:47 . 2010-05-10 10:47 348160 ----a-w- c:\documents and settings\Andrew\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-5b7b0446-n\msvcr71.dll

2010-05-10 10:47 . 2010-05-10 10:47 61440 ----a-w- c:\documents and settings\Andrew\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-43a3da57-n\decora-sse.dll

2010-05-10 10:47 . 2010-05-10 10:47 12800 ----a-w- c:\documents and settings\Andrew\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-43a3da57-n\decora-d3d.dll

2010-05-05 22:36 . 2009-10-04 22:52 221568 ------w- c:\windows\system32\MpSigStub.exe

2010-04-04 21:54 . 2010-04-04 21:54 -------- d-----w- c:\documents and settings\All Users\Application Data\NtiDvdCopy

2010-04-03 10:08 . 2010-04-03 10:08 -------- d-----w- c:\documents and settings\Andrew\Application Data\Alien Skin

2010-04-03 09:57 . 2010-04-03 09:57 0 ---ha-w- c:\windows\

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1. Please open Notepad

  • Click Start , then Run
  • type in notepad in the Run Box then hit ok.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Driver::
mailKmd

DDS::
Trusted Zone: download-soft-package.com
Trusted Zone: download-software-package.com
Trusted Zone: get-key-se10.com
Trusted Zone: is-software-download.com
Trusted Zone: digital-supply.com
Trusted Zone: get-key-se10.com
DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} - hxxp://67.50.64.66:50000/kxhcm10.ocx
FF - prefs.js: browser.search.defaulturl - hxxp://www3.yoog.com/search.php?q=
FF - prefs.js: browser.search.selectedEngine - Yoog Search
FF - user.js: browser.search.defaultenginename - Yoog Search
FF - user.js: browser.search.defaulturl - hxxp://www3.yoog.com/search.php?q=
FF - user.js: browser.search.selectedEngine - Yoog Search
FF - user.js: keyword.URL - hxxp://www3.yoog.com/search.php?q=

Reglock::
[HKEY_USERS\S-1-5-21-3938919853-3868649931-668193446-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{F78473A4-F940-872B-6A06-0E0D0B83D86D}*]

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScriptB-4.gif

5. After reboot, (in case it asks to reboot), please post the following report/log into your next reply:

  • Combofix.txt

=============

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Yes that was fine :welcome:

Update Run Malwarebytes

Please update\run Malwarebytes' Anti-Malware.

Double Click the Malwarebytes Anti-Malware icon to run the application.

  • Click on the update tab then click on Check for updates.
  • If an update is found, it will download and install the latest version.
  • Once the update has loaded, go to the Scanner tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

=====

Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.

  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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Those are files already in quarantine and some leftovers in the system restore cache.

These will all be removed before we are done.

Please delete this file :

C:\Documents and Settings\Andrew\My Documents\Downloads\setup.exe

  • Double click on OTL to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open one notepad window. OTL.Txt a This is saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of this file and post it with your next reply.

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Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    :OTL
    FF - prefs.js..browser.search.defaultenginename: "Yoog Search"
    FF - prefs.js..browser.search.defaulturl: "http://www3.yoog.com/search.php?q="
    FF - prefs.js..browser.search.selectedEngine: "Yoog Search"
    FF - user.js..browser.search.defaultenginename: "Yoog Search"
    FF - user.js..browser.search.defaulturl: "http://www3.yoog.com/search.php?q="
    FF - user.js..browser.search.selectedEngine: "Yoog Search"
    FF - user.js..keyword.URL: "http://www3.yoog.com/search.php?q="


  • Then click the Run Fix button at the top
  • Let the program run unhindered,when it is done it will say "Fix Complete press ok to open log"
  • Please post that log in your next reply.

================================Follow up scan=================================

  • Double click on OTL to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open one notepad window. OTL.Txt a This is saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of this file and post it with your next reply.

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Looks good please uninstall this version of Adobe reader > Adobe Reader 8.1.3

You can then download and install the newest version from here > http://get.adobe.com/reader/

===========

=======Cleanup=======

  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the Uninstall, it needs to be there.

======Next======

  • Double click on OTL to run it.
  • Click on the Cleanup button at the top.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
  • This will remove itself and other tools we may have used.

======================Clear out infected System Restore points======================

Then we need to reset your System Restore points.

The link below shows how to do this.

How to Turn On and Turn Off System Restore in Windows XP

http://support.microsoft.com/kb/310405/en-us

If you are using Vista then see this link: http://www.bleepingcomputer.com/tutorials/...143.html#manual

Delete\uninstall anything else that we have used that is leftover.

=====================================

After that your all set.

The following are some articles and a Windows Update link that I like to suggest to people to prevent malware and general PC maintenance.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Prevention article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections please read the Prevention artice by Miekiemoes.

If your computer is slow Is a tutorial on what you can do if your computer is slow.

File sharing program dangers Reasons to stay away from File sharing programs for ex: BitTorrent,Limewire,Kazaa,emule,Utorrent,Limewire etc...

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  • 4 weeks later...
  • Staff

Glad we could help. ;)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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