trojans and stuff need to be removed help please!

[Desda]

I was recommended to DL malwarebytes and I did. I ran a scan...on both my computers.

It's saying I have stuff like "spyware.onlinegames" and I made sure all the boxes were checked and then clicked remove.

(Basically, I got hacked on my Maplestory account a few days ago. I want to get rid of everything bad and be sure that I can log into my game safely without someone watching what I'm typing for a password or something. I have no idea how they managed to get into my account because I've never been on suspicious websites or DL'd something weird or shared my info.)

Please help!

Sorry I'm very new to this and very confused. Thanks everyone!

Computer 2 - Log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4131

Windows 6.0.6002 Service Pack 2

Internet Explorer 7.0.6002.18005

5/22/2010 6:07:19 PM

mbam-log-2010-05-22 (18-07-19).txt

Scan type: Quick scan

Objects scanned: 147021

Time elapsed: 17 minute(s), 4 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 5

Registry Values Infected: 6

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\Program Files\Tencent\SSPlus\SSup.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{669751ed-d558-49ae-b01a-3b374cc7910e} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{669751ed-d558-49ae-b01a-3b374cc7910e} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{669751ed-d558-49ae-b01a-3b374cc7910e} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a49f431-2a2e-41a5-9080-0f41d1a3aec2} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AdvancedOptions\TBH (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{db8b2393-7a6c-4c76-88ce-6b1f6ff6ffe9} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{0c7c23ef-a848-485b-873c-0ed954731014} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{669751ed-d558-49ae-b01a-3b374cc7910e} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{a57e074f-56d8-4a33-8112-aac9693aa909} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{db8b2393-7a6c-4c76-88ce-6b1f6ff6ffe9} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\stup.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Program Files\Tencent\SSPlus\SSup.dll (Trojan.Agent) -> Delete on reboot.

C:\Program Files\Tencent\SSPlus\Stup.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Computer 1 - Log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4131

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

05/22/2010 5:43:15 PM

mbam-log-2010-05-22 (17-43-15).txt

Scan type: Quick scan

Objects scanned: 125556

Time elapsed: 10 minute(s), 0 second(s)

Memory Processes Infected: 1

Memory Modules Infected: 0

Registry Keys Infected: 8

Registry Values Infected: 1

Registry Data Items Infected: 1

Folders Infected: 2

Files Infected: 3

Memory Processes Infected:

C:\Program Files\Common Files\Sogou PXP\p2psvr.exe (Trojan.BHO) -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\Interface\{3084bc3d-c0d6-4a28-a8a4-5857165886ee} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{db8b2393-7a6c-4c76-88ce-6b1f6ff6ffe9} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{0c7c23ef-a848-485b-873c-0ed954731014} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\p4p service (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Sohu R&D (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dso32 (Spyware.OnlineGames) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:

C:\Program Files\Common Files\Sogou PXP (Trojan.BHO) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\twain_32 (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:

C:\Program Files\Common Files\Sogou PXP\p2psvr.exe (Trojan.BHO) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\twain_32\user.ds.cla (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\Documents and Settings\Admin\Local Settings\Temp\dsoqq1.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.

[Desda]

Sorry for the 'bump' but I'm just posting the results of my full system scan.

Computer 1 - Log#2:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4131

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

05/22/2010 10:50:42 PM

mbam-log-2010-05-22 (22-50-42).txt

Scan type: Full scan (C:\|D:\|E:\|)

Objects scanned: 228473

Time elapsed: 1 hour(s), 7 minute(s), 0 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 8

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP965\A0747920.exe (Worm.Magania) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP965\A0748756.exe (Worm.Magania) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP965\A0749756.exe (Worm.Magania) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP976\A0761352.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.

D:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP965\A0747922.exe (Worm.Magania) -> Quarantined and deleted successfully.

E:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP965\A0747924.exe (Worm.Magania) -> Quarantined and deleted successfully.

E:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP970\A0752792.exe (Spyware.OnlineGames) -> Quarantined and deleted successfully.

E:\System Volume Information\_restore{94ED2A7A-95C7-4B10-829D-F6E0C8983663}\RP971\A0752845.exe (Spyware.OnlineGames) -> Quarantined and deleted successfully.

For Computer 2, nothing was detected :/ So is it safe now?

And I'm posting this from Computer 1 - I had to log in...so is my password for this site running a risk of being discovered too? Is it safe for me to log in my email and stuff from this computer? I don't know if the person who hacked my game account was just after that or...like, knows all my confidential information now. I changed my pass for a lot of things after I found my items in game missing a few days ago...but the viruses and threats weren't removed and since them i've logged on my email and stuff from this computer.

Thanks!

[Elise]

Hello ,

And My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
  

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

Since you are working with two computers, we need to straighten a few things out here; it is very confusing to see logs from two computers at a time for me. Therefore, please lets start with computer 1 (since it appears you have more problems there). In the mean time keep both computers disconnected from each other or the same network to prevent spreading the infection!

We need to see some information about what is happening in your machine. Please perform the following scan:

• Please download OTL from one of the following mirrors:
  • This is THE Mirror
    

  [*]Save it to your desktop.

  [*]Double click on the icon on your desktop.

  [*]Click the "Scan All Users" checkbox.

  [*]Push the button.

  [*]Two reports will open, copy and paste them in a reply here:

  • OTListIt.txt <-- Will be opened
    
  • Extra.txt <-- Will be minimized
    

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
  
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  

• Disconnect from the Internet and close all running programs.
  
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  
• Now click the Scan button. If you see a rootkit warning window, click OK.
  
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  
• Click the Copy button and paste the results into your next reply.
  
• Exit GMER and re-enable all active protection when done.
  

-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
  
• A new OTL log (don't forget extra.txt)
  
• GMER log