Jump to content

Virus attack

Recommended Posts

I've got a virus on my computer and have tried to remove with this software but to no avail. It found quite a few and removed them all except one.

Everytime I log on to my bank account it asks me for all of my private information like I was ordering online. Called bank and they said it must be a virus as they never ask that info.

Any ideas? I would like to remove rather than formatting my "C" drivre and reinstalling software.



Link to post
Share on other sites

The three combo that I use to clean "problems" like these are AntiVir, Malwarebytes, and SuperAntiSpyware.

Make sure you can obtain the latest updates and try to clean your computer in Safe Mode (hit F8 when your computer is booting up). Running in Safe Mode only loads the drivers that the computer needs to start.

Link to post
Share on other sites

Hello dickt, :):)

Sounds like you still have some sort of infection running there.

Please read the following so that you can begin the cleaning process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

If you are a corporate customer please send an email to corporate-support@malwarebytes.org. (NOTE: An order number is required for corporate support.)

Also, when replying, please use the "ADD REPLY" button or erase what the person you are replying to said, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.