Blue Screen

[MichaelX]

how many days till the free anti-malware expire?

[marktreg]

The free version of Malwarebytes' Anti-Malware never expires. You can use it for as long as you like. However the free version will only remove malware infections from your computer. It will not stop you from becoming infected. But the paid version also has a realtime protection module which can stop you from becoming infected in the first place.

[MichaelX]

The free version of Malwarebytes' Anti-Malware never expires. You can use it for as long as you like. However the free version will only remove malware infections from your computer. It will not stop you from becoming infected. But the paid version also has a realtime protection module which can stop you from becoming infected in the first place.

after finishing the scan. all of the malware will be permanently removed?

[marktreg]

No antivirus/antimalware product in existence can guarantee to remove all malware. But Malwarebytes' Anti-Malware is one of the world's best anti malware products.

[MichaelX]

No antivirus/antimalware product in existence can guarantee to remove all malware. But Malwarebytes' Anti-Malware is one of the world's best anti malware products.

ok.. thanks.

btw. do i need to reboot my computer after scanning?

[marktreg]

Malwarebytes Anti-Malware will tell you whether or not it is necessary to reboot your computer after the scan is finished.

NOTE: I am in malware removal training at the moment. And, as such, I am not permitted to give specific malware removal advice. What I have said so far is about the limit of what I am allowed to do.

If you require help with a specific malware problem, please follow the instructions here:

http://forums.malwarebytes.org/index.php?showtopic=9573

And make a post in malware removal section of the forum here:

http://forums.malwarebytes.org/index.php?showforum=7

[MichaelX]

when i'm finish scanning. do i have to reboot? or having blue screen after rebooting?

[noknojon]

Hi -

After a normal clean scan you should not need a reboot -

However after finding an infection the program may ask you to reboot to fully remove any infections that are found -

If you think that you are still infected please follow the advice above from marktreg -

Thank You -

[Maurice Naggar]

when i'm finish scanning. do i have to reboot? or having blue screen after rebooting?

Michael,

I have moved your last post here. Is your issue resolved?

[AdvancedSetup]

I've actually moved it back to General since there is no real log or other information here in the post but I will close this post now.

If you're still having issues with infections Michael then please follow the directions below and someone will assist you.

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org