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I just downloaded and ran malwarebytes. I had it do a complete scan of my computer. It found a trojan.dropper.exe file it quarantined the the trojan and I then deleted it. Since I deleted the trojan.dropper I cannot start my computer in normal mode. I can only boot up in safe mode. Please help! What can I do to make my computer start up normally. I get a blue screen when it starts up normally with nothing on it. Do I need to edit my registry files? If so, where exactly?

Thanks!

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Hello kikstart2 ,Welcome to Malwarebytes forum -

The trojan may have already installed itself and can cause these problems - Our experts are willing to check and repair your computer -

Please follow the instructions below so that they can get started -

As we don't work on Malware removal or diagnostics in the general forums here are the instructions -

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please be patient as the experts can get busy at times -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You - :)

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I just downloaded and ran malwarebytes. I had it do a complete scan of my computer. It found a trojan.dropper.exe file it quarantined the the trojan and I then deleted it. Since I deleted the trojan.dropper I cannot start my computer in normal mode. I can only boot up in safe mode. Please help! What can I do to make my computer start up normally. I get a blue screen when it starts up normally with nothing on it. Do I need to edit my registry files? If so, where exactly?

Try:

1. Press WIN+R

2. Type "cmd"

3. In the Command window, type "sfc /scannow"

Please tell us your result.

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