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After the scan is done, I get a pop up saying that the scan is done and I shall press on some button to view the results of the scan. As soon as I click on the "ok" button from the pop up window, Malware Bytes shuts down without recording anything and I have to restart the program and run the scan again. Any suggestions? Please help!

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  • Staff

Hi and welcome to Malwarebytes.

Were there infections detected before you clicked the Results button?

Are you experiencing symptoms of infection?

Download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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