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PLZ can anyone tell me whats goin on with my pc

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DDS (Ver_10-03-17.01) - NTFSx86

Run by Owner at 20:16:05.32 on Sat 05/15/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.84 [GMT -5:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch


C:\WINDOWS\System32\svchost.exe -k netsvcs


C:\WINDOWS\System32\svchost.exe -k eapsvcs






C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe


C:\WINDOWS\system32\svchost.exe -k imgsvc


C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe



C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\5WZ3FAY9\dds[1].scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\\IPSBHO.DLL

BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No File

BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - No File

BHO: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - No File

TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\\coIEPlg.dll

TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}

Trusted Zone: microsoft.com\www.update

Notify: AtiExtEvent - Ati2evxx.dll

mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2010-05-15 23:45:12 0 -c--a-w- c:\windows\system32\RENBE.tmp

2010-05-15 23:45:12 0 -c--a-w- c:\windows\system32\RENBD.tmp

2010-05-15 23:45:12 0 -c--a-w- c:\windows\system32\RENBC.tmp

2010-05-15 22:44:35 0 dc----w- c:\windows\LastGood.Tmp

2010-05-15 18:57:10 0 -c--a-w- c:\windows\system32\REN24.tmp

2010-05-15 18:57:10 0 -c--a-w- c:\windows\system32\REN23.tmp

2010-05-15 18:57:10 0 -c--a-w- c:\windows\system32\REN22.tmp

2010-05-13 20:00:09 107368 -c--a-r- c:\windows\system32\GEARAspi.dll

2010-05-13 19:59:58 805 -c--a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-05-13 19:59:58 7443 -c--a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-05-13 19:59:58 60808 -c--a-w- c:\windows\system32\S32EVNT1.DLL

2010-05-13 19:59:58 124976 -c--a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-05-13 19:59:58 0 dc----w- c:\program files\Symantec

2010-05-13 19:59:12 0 dc----w- c:\windows\system32\drivers\N360

2010-05-13 19:59:10 0 dc----w- c:\program files\Norton Security Suite

2010-05-13 19:58:58 0 dc----w- c:\program files\NortonInstaller

2010-05-13 18:46:46 0 dc----w- c:\docume~1\alluse~1\applic~1\{C3243856-7746-4A05-8837-51A28C1CDD82}

2010-05-12 15:31:26 0 dc----w- c:\program files\CONEXANT

2010-05-12 15:03:53 0 dc----w- c:\program files\Support Tools

2010-05-12 14:47:54 0 dc----w- c:\windows\SxsCaPendDel

2010-05-12 08:01:29 0 dc----w- C:\c2065d6c7ace16df02eedc

2010-05-11 21:51:44 274288 -c--a-w- c:\windows\system32\mucltui.dll

2010-05-11 15:18:31 0 dc----w- c:\windows\system32\NtmsData

2010-05-11 10:53:28 44768 -c-ha-w- c:\windows\system32\mlfcache.dat

2010-05-11 10:03:23 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll

2010-05-04 23:59:36 0 dc----w- c:\windows\system32\GroupPolicy

2010-05-04 23:59:36 0 dc----w- c:\program files\Windows Desktop Search

2010-05-04 20:34:00 5632 -c--a-w- c:\windows\system32\dllcache\smimsgif.dll

2010-05-04 20:34:00 5632 -c--a-w- c:\windows\system32\dllcache\smierrsy.dll

2010-05-04 20:34:00 15872 -c--a-w- c:\windows\system32\dllcache\smierrsm.dll

2010-05-04 20:34:00 10240 -c--a-w- c:\windows\system32\wbem\snmpstup.dll

2010-05-04 20:34:00 10240 -c--a-w- c:\windows\system32\dllcache\snmpstup.dll

2010-05-04 20:33:59 61960 -c--a-w- c:\windows\system32\wbem\snmpsmir.mof

2010-05-04 20:33:59 2094 -c--a-w- c:\windows\system32\wbem\snmpreg.mof

2010-04-27 09:09:59 0 dc----w- c:\windows\Downloaded Installations

2010-04-27 08:51:49 0 -c-ha-w- c:\windows\system32\drivers\Msft_Kernel_zumbus_01009.Wdf

2010-04-27 08:51:28 0 -c-ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01009_Coinstaller_Critical.Wdf

2010-04-27 08:38:06 0 dc----w- c:\windows\system32\LogFiles

2010-04-27 08:12:31 5 -csha-w- c:\windows\system32\eccdcbbb0_s.dll

2010-04-27 05:15:36 26600 -c--a-r- c:\windows\system32\drivers\GEARAspiWDM.sys

2010-04-27 05:09:36 0 dc----w- c:\docume~1\alluse~1\applic~1\NortonInstaller

2010-04-27 04:58:19 0 dc----w- c:\docume~1\alluse~1\applic~1\Norton

==================== Find3M ====================

2010-05-12 10:49:36 50688 ---ha-w- c:\windows\system32\smss.exe

2010-05-12 10:48:07 110592 ---ha-w- c:\windows\system32\services.exe

2010-05-05 00:37:26 10752 -c--a-w- c:\windows\system32\dumprep.exe

2010-03-18 10:10:21 0 -c-ha-w- c:\windows\system32\drivers\Msft_Kernel_HpqKbFiltr_01005.Wdf

2010-03-18 10:10:17 0 -c-ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf

2010-03-10 06:15:52 420352 -c--a-w- c:\windows\system32\vbscript.dll

2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll

2010-02-17 14:10:28 2189952 -c--a-w- c:\windows\system32\ntoskrnl.exe

2010-02-16 13:25:04 2066816 -c--a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 20:17:47.00 ===============

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Hello ,

And :) My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.


If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Please download OTL from one of the following mirrors:

    [*]Save it to your desktop.

    [*]Double click on the otlDesktopIcon.png icon on your desktop.

    [*]Click the "Scan All Users" checkbox.

    [*]Push the runscanbutton.png button.

    [*]Two reports will open, copy and paste them in a reply here:

    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.


In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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