Thexasoul Posted May 15, 2010 ID:250476 Share Posted May 15, 2010 I had a similar problem with my own computer around a year ago, so when my friends computer did the same thing I figured I'd come back here like before for help. Her's isn't as bad as mine, she can't update any virus programs and she can't login to any social networking site such as facebook and twitter.Malwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4052Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187025/13/2010 7:33:17 PMmbam-log-2010-05-13 (19-33-17).txtScan type: Quick scanObjects scanned: 135868Time elapsed: 15 minute(s), 46 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 34Files Infected: 80Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\PopSwatr (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\PopSwatr\History (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\101x135 (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\Shared (Adware.MyWebSearch) -> No action taken.C:\Program Files\Hotbar (Adware.Hotbar) -> No action taken.C:\Program Files\iWon (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonBar (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonBar\History (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonBar\Settings (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\1.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache (Adware.iWon) -> No action taken.C:\Program Files\MyGlobalSearch (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyGlobalSearch\bar (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyGlobalSearch\bar\History (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyGlobalSearch\bar\Settings (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> No action taken.C:\Program Files\NewDotNet (Adware.NewDotNet) -> No action taken.C:\Program Files\Screensavers.com (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer\bin (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer\Ready (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer\temp (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer\Upload (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Wallpaper (Adware.Comet) -> No action taken.C:\Program Files\webHancer (Adware.WebHancer) -> No action taken.C:\Program Files\webHancer\Programs (Adware.WebHancer) -> No action taken.C:\Program Files\whInstall (Adware.WebHancer) -> No action taken.Files Infected:C:\Program Files\FunWebProducts\PopSwatr\History\allowed (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\PopSwatr\History\notallow (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\00E1B501.urr (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\00E3AEFC.urr (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\00E3C999.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\00E5C171.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\080F6DF9.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\081000E3.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0810A2A1.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0812059C.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A58D467.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A596A3E.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A5A9AEE.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A5BEF24.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A5E86A7.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A5EEE6A.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A5FE7AE.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A6918E4.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\0A698AB9.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\wrkparam.lst (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\101x135\00E3C999.jpg (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\101x135\080F6DF9.jpg (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\101x135\081000E3.jpg (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\101x135\0810A2A1.jpg (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\ScreenSaver\Images\101x135\0812059C.jpg (Adware.MyWebSearch) -> No action taken.C:\Program Files\FunWebProducts\Shared\0041375F.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\iWon\iWonBar\History\search (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\PM3.ico (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\1.bin\IWONSLOT.DLL (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\1.bin\PM3.ICO (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\1.bin\UNINSTALL.INF (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CEA36 (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CECA7.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CEDD0.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CEF09.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF031.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF14B.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF264.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF36E.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF487.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF5A0.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF6E8.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF811.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CF91B.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CFA34.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CFC28.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CFE4B.bin (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000CFF74.wav (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000D010A.wav (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000D0417.wav (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\000D0511.wav (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\0017A95F (Adware.iWon) -> No action taken.C:\Program Files\iWon\iWonSlot\Cache\files.ini (Adware.iWon) -> No action taken.C:\Program Files\MyGlobalSearch\bar\History\search (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\History\search (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\History\search2 (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\prevcfg.htm (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\setting2.htm.bak (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\settings.dat.bak (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\settings.htm (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\settings.htm.bak (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\s_bfeats.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> No action taken.C:\Program Files\NewDotNet\readme.html (Adware.NewDotNet) -> No action taken.C:\Program Files\Screensavers.com\Installer\bin\iebyterange.xml (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer\bin\iebyterange.xml.backup (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Installer\bin\siuninst.exe (Adware.Comet) -> No action taken.C:\Program Files\Screensavers.com\Wallpaper\swpstart.exe (Adware.Comet) -> No action taken.C:\Program Files\webHancer\Programs\license.txt (Adware.WebHancer) -> No action taken.C:\Program Files\webHancer\Programs\readme.txt (Adware.WebHancer) -> No action taken.C:\Program Files\webHancer\Programs\sporder.dll (Adware.WebHancer) -> No action taken.C:\Program Files\webHancer\Programs\whagent.ini (Adware.WebHancer) -> No action taken.C:\Program Files\whInstall\license.txt (Adware.WebHancer) -> No action taken.C:\Program Files\whInstall\readme.txt (Adware.WebHancer) -> No action taken.C:\Program Files\whInstall\whAgent.ini (Adware.WebHancer) -> No action taken.C:\WINDOWS\Temp\startdrv.exe (Trojan.Downloader) -> No action taken.C:\2.tmp (Trojan.Agent) -> No action taken.C:\4.tmp (Trojan.Agent) -> No action taken.DDS (Ver_10-03-17.01) - NTFSx86 Run by HP_Owner at 19:50:30.18 on Thu 05/13/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.213 [GMT -5:00]AV: Norton AntiVirus *On-access scanning enabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}FW: Norton Personal Firewall *enabled* {825036E0-9F94-4752-8789-8B92454AF49B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exec:\Program Files\Common Files\Symantec Shared\ccProxy.exec:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\lxdqcoms.exeC:\Program Files\Google\Update\GoogleUpdate.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\svchost.exe -k imgsvcC:\Program Files\TomTom HOME 2\TomTomHOMEService.exeC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exec:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\system32\wuauclt.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\system32\hphmon06.exeC:\HP\KBD\KBD.EXEC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\AGRSMMSG.exeC:\WINDOWS\ALCXMNTR.EXEC:\WINDOWS\system32\igfxtray.exeC:\Program Files\Lexmark Z2400 Series\lxdqmon.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Yahoo!\Search Protection\SearchProtection.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\TomTom HOME 2\TomTomHOMERunner.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Lexmark Z2400 Series\lxdqMsdMon.exeC:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exeC:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exec:\Program Files\Common Files\Symantec Shared\Security Center\SymWSCNo.exeC:\Documents and Settings\HP_Owner\Desktop\dds.scrC:\WINDOWS\system32\wuauclt.exe============== Pseudo HJT Report ===============uStart Page = hxxp://www.yahoo.comuSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopuDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktopuDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopuSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopmDefault_Page_URL = hxxp://www.yahoo.commStart Page = hxxp://www.yahoo.commSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopuInternet Settings,ProxyOverride = *.localBHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dllBHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dllBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dllBHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dllBHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllBHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client\YontooIEClient.dllBHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dllTB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dllTB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dllTB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dllTB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dlluRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /backgrounduRun: [search Protection] c:\program files\yahoo!\search protection\SearchProtection.exeuRun: [cdloader] "c:\documents and settings\hp_owner\application data\mjusbsp\cdloader2.exe" MAGICJACKuRun: [ctfmon.exe] c:\windows\system32\ctfmon.exemRun: [hpsysdrv] c:\windows\system\hpsysdrv.exemRun: [HotKeysCmds] c:\windows\system32\hkcmd.exemRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exemRun: [HPHmon06] c:\windows\system32\hphmon06.exemRun: [KBD] c:\hp\kbd\KBD.EXEmRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osbootmRun: [Recguard] c:\windows\sminst\RECGUARD.EXEmRun: [VTTimer] VTTimer.exemRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"mRun: [AGRSMMSG] AGRSMMSG.exemRun: [PS2] c:\windows\system32\ps2.exemRun: [AlcxMonitor] ALCXMNTR.EXEmRun: [igfxTray] c:\windows\system32\igfxtray.exemRun: [lxdqmon.exe] "c:\program files\lexmark z2400 series\lxdqmon.exe"mRun: [lxdqamon] "c:\program files\lexmark z2400 series\lxdqamon.exe"mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottimemRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exeStartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\minima~1.lnk - c:\program files\broderbund\mavis beacon teaches typing 12 standard\MiniMavis.exeIE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin\core.hp.main\SendTo.htmlIE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeIE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLLDPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cabDPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cabDPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cabDPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cabDPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabTCP: {BE5D41CD-F293-49A3-AE83-D6E457EE854F} = 192.168.1.1Notify: igfxcui - igfxsrvc.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll================= FIREFOX ===================FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\czpymh0y.default\FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=FF - prefs.js: browser.search.selectedEngine - GoogleFF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.comFF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=FF - plugin: c:\documents and settings\hp_owner\local settings\application data\yahoo!\browserplus\2.6.0\plugins\npybrowserplus_2.6.0.dllFF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dllFF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dllFF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}---- FIREFOX POLICIES ----FF - user.js: yahoo.homepage.dontask - true);user_pref(yahoo.ytff.general.dontshowhpoffer, truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);============= SERVICES / DRIVERS ===============R?2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2003-12-9 218232]R1 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2003-11-7 308416]R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2003-11-7 37056]R2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\navapsvc.exe [2004-6-4 174208]R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20040625.019\NAVENG.Sys [2004-8-8 68168]R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20040625.019\NavEx15.Sys [2004-8-8 600264]S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-5 135664]S4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2003-12-9 255096]S4 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2003-12-9 87160]S4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2003-12-9 234616]S4 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]S4 SAVScan;SAVScan;c:\program files\norton antivirus\SAVScan.exe [2003-11-7 193816]=============== Created Last 30 ================2010-05-14 00:44:01 0 ----a-w- c:\documents and settings\hp_owner\defogger_reenable2010-05-14 00:41:22 0 d-----w- c:\program files\Trend Micro2010-05-14 00:15:09 0 d-----w- c:\docume~1\hp_owner\applic~1\Malwarebytes2010-05-14 00:15:01 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys2010-05-14 00:15:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys2010-05-14 00:15:00 0 d-----w- c:\program files\Malwarebytes' Anti-Malware2010-05-14 00:15:00 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes2010-04-27 17:03:02 0 d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan2010-04-27 17:02:48 0 d-----w- c:\program files\McAfee Security Scan==================== Find3M ====================2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll2010-02-17 14:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe2010-02-16 13:25:04 2066816 ----a-w- c:\windows\system32\ntkrnlpa.exe2005-09-25 02:46:56 774144 ----a-w- c:\program files\RngInterstitial.dll2009-08-04 13:13:39 0 --sha-w- c:\windows\sminst\HPCD.sys2009-06-29 01:35:12 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat2009-06-29 01:35:12 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062820090629\index.dat============= FINISH: 19:51:28.57 ===============I have a Hijack This log also if someone needs it.Attach.zipark.zip Link to post Share on other sites More sharing options...
Maniac Posted May 15, 2010 ID:250533 Share Posted May 15, 2010 Hello Thexasoul! Welcome to MalwareBytes' Anti-Malware Forums!My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following: The process of cleaning your system may take some time, so please be patient.Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.Instructions that I give are for your system only!If you don't know or can't understand something please ask. Do not install or uninstall any software or hardware, while work on.Step 1:First of all, you should not have more than one anti-virus program installed as they will conflict and cause problems. You have two so you need to uninstall one of them. Of the two, I would recommend keeping Norton , so please uninstall McAfee Security Scan Plus .Step 2:Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVAThen run this tool to help cleanup any left over JavaYour Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.Please download JavaRa and unzip it to your desktop.***Please close any instances of Internet Explorer (or other web browser) before continuing!***Double-click on JavaRa.exe to start the program.From the drop-down menu, choose English and click on Select.JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.A logfile will pop up. Please save it to a convenient location and post it back when you replyThen look for the following Java folders and if found delete them.C:\Program Files\JavaC:\Program Files\Common Files\JavaC:\Windows\SunC:\Documents and Settings\All Users\Application Data\JavaC:\Documents and Settings\All Users\Application Data\Sun\JavaC:\Documents and Settings\username\Application Data\JavaC:\Documents and Settings\username\Application Data\Sun\JavaStep 3:Your database version is 4052 , but the current is 4104 , so:Launch Malwarebytes' Anti-MalwareGo to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.In your next reply, please include these log(s) in this sequence:JavaRa logMalwareBytes' Anti-Malware loga new fresh DDS log only Link to post Share on other sites More sharing options...
Thexasoul Posted May 16, 2010 Author ID:250574 Share Posted May 16, 2010 I unistalled Mcafee although both Norton and Mcafee are expired and I had planned on using AVG Free but it wouldn't update.Whenever I go to uninstall something using Add/Remove programs I get this error: The Windows Installer service could not be accessed this can occur if you are running windows in safe mode, or if the windows installer program is not installed correctly.Like I said before, this isn't my computer, and as far as I can tell, it has a lot of unnecessary things running and random crap that just shouldn't be here. Link to post Share on other sites More sharing options...
Thexasoul Posted May 16, 2010 Author ID:250633 Share Posted May 16, 2010 Also, I cannot update the Malware bytes software because of whatever is effecting everything else to not be able to update. Link to post Share on other sites More sharing options...
Maniac Posted May 16, 2010 ID:250693 Share Posted May 16, 2010 Please use Normal mode, not Safe Mode to uninstall these programs. Link to post Share on other sites More sharing options...
Thexasoul Posted May 16, 2010 Author ID:251065 Share Posted May 16, 2010 I'm not in Safe mode either. I made sure of that. Link to post Share on other sites More sharing options...
Maniac Posted May 16, 2010 ID:251066 Share Posted May 16, 2010 **Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete. Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper. Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop** If you are using Firefox, make sure that your download settings are as follows: Open Tools -> Options -> Main tab Set to Always ask me where to Save the files. [*]During the download, rename Combofix to Combo-Fix as follows: [*]It is important you rename Combofix during the download, but not after. [*]Please do not rename Combofix to other names, but only to the one indicated. [*]Close any open browsers. [*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results. Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. ----------------------------------------------------------- Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. ----------------------------------------------------------- [*]Double click on combo-Fix.exe & follow the prompts. [*]When finished, it will produce a report for you. [*]Please post the C:\Combo-Fix.txt for further review. **Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall** Link to post Share on other sites More sharing options...
Thexasoul Posted May 17, 2010 Author ID:251176 Share Posted May 17, 2010 ComboFix 10-05-16.01 - HP_Owner 05/16/2010 18:36:26.1.1 - x86Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.196 [GMT -5:00]Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exeFW: Norton Personal Firewall *enabled* {825036E0-9F94-4752-8789-8B92454AF49B} * Created a new restore point.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).C:\11.tmpC:\13.tmpC:\15.tmpC:\17.tmpC:\3.tmpC:\5.tmpC:\6.tmpC:\7.tmpc:\program files\NavExcelc:\program files\NavExcel\NavHelper\v2.0.4d\NHelper.dllc:\program files\NavExcel\NavHelper\v2.0.4d\NHelper.htmc:\program files\NavExcel\NavHelper\v2.0.4d\v2.0.4d.cabc:\windows\Downloaded Program Files\DinerDash.1.0.0.72c:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\accessories\cup.pngc:\windows\Downloaded Program 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Files\DinerDash.1.0.0.72\assets\backgrounds\choosedifficulty.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\credits.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\flo_lose.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\flo_win.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\help1.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\help2.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\highscores.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\levelintro.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\levelintro_mask.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\levelover.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\levelover_mask.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\mainmenu.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\popup.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\popup_mask.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\upgradegrid.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\upgradetitle.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\backgrounds\upsell.jpgc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\arrowleft_blue.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\arrowleft_yellow.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\arrowright_blue.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\arrowright_yellow.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\back_blue.pngc:\windows\Downloaded Program 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Program Files\DinerDash.1.0.0.72\assets\buttons\continueover.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\credits_blue.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\credits_yellow.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\download_blue.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\download_yellow.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\easy.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\easy_over.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\endlessshift.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\endlessshift_over.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\hard.pngc:\windows\Downloaded Program Files\DinerDash.1.0.0.72\assets\buttons\hard_over.pngc:\windows\Downloaded Program 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3.1.lnk]path=c:\documents and settings\HP_Owner\Start Menu\Programs\Startup\OpenOffice.org 3.1.lnkbackup=c:\windows\pss\OpenOffice.org 3.1.lnkStartup[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]2009-08-13 20:51 177440 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]2010-02-16 00:07 141608 ----a-w- c:\program files\iTunes\iTunesHelper.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]2009-11-10 21:39 5244216 ----a-w- c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]"Schedule"=2 (0x2)"SCardSvr"=3 (0x3)"SAVScan"=3 (0x3)"RSVP"=3 (0x3)"RasMan"=3 (0x3)"ose"=3 (0x3)"NtmsSvc"=3 (0x3)"NtLmSsp"=3 (0x3)"napagent"=3 (0x3)"MSIServer"=3 (0x3)"MSDTC"=3 (0x3)"McComponentHostService"=3 (0x3)"iPod Service"=3 (0x3)"idsvc"=3 (0x3)"HTTPFilter"=3 (0x3)"FontCache3.0.0.0"=3 (0x3)"Fax"=3 (0x3)"EapHost"=3 (0x3)"Dot3svc"=3 (0x3)"dmserver"=3 (0x3)"dmadmin"=3 (0x3)"CryptSvc"=2 (0x2)"COMSysApp"=3 (0x3)"clr_optimization_v2.0.50727_32"=3 (0x3)"CiSvc"=3 (0x3)"ccSetMgr"=2 (0x2)"ccPwdSvc"=3 (0x3)"ccEvtMgr"=2 (0x2)[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]"DisableMonitoring"=dword:00000001[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]"DisableMonitoring"=dword:00000001[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]"EnableFirewall"= 0 (0x0)[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]"%windir%\\system32\\sessmgr.exe"="c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"="c:\\Program Files\\Bonjour\\mDNSResponder.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe"="c:\\WINDOWS\\system32\\lxdqcoms.exe"="c:\\Program Files\\Lexmark Z2400 Series\\lxdqmon.exe"="c:\\Program Files\\Real\\RealPlayer\\realplay.exe"="c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdqpswx.exe"="c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdqjswx.exe"="c:\\Program Files\\iTunes\\iTunes.exe"=R2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [11/13/2009 6:31 AM 92008]S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/5/2009 6:42 PM 135664]--- Other Services/Drivers In Memory ---*NewlyCreated* - APPMGMT.Contents of the 'Scheduled Tasks' folder2010-04-19 c:\windows\Tasks\AppleSoftwareUpdate.job- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]2010-04-30 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 19:54]2010-04-29 c:\windows\Tasks\Google Software Updater.job- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-09-18 06:07]2010-04-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-05 23:41]2010-04-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-05 23:41]2010-04-24 c:\windows\Tasks\Norton AntiVirus - Scan my computer - HP_Owner.job- c:\progra~1\NORTON~1\Navw32.exe [2004-06-05 00:47]2010-04-29 c:\windows\Tasks\Norton Security Scan for HP_Owner.job- c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-14 17:50]2009-10-26 c:\windows\Tasks\Symantec NetDetect.job- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-08-08 08:38]..------- Supplementary Scan -------.uStart Page = hxxp://www.yahoo.comuDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopmStart Page = hxxp://www.yahoo.commSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopuInternet Settings,ProxyOverride = *.localIE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.htmlIE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000TCP: {BE5D41CD-F293-49A3-AE83-D6E457EE854F} = 192.168.1.1FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\czpymh0y.default\FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=FF - prefs.js: browser.search.selectedEngine - GoogleFF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.comFF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=FF - plugin: c:\documents and settings\HP_Owner\Local Settings\Application Data\Yahoo!\BrowserPlus\2.6.0\Plugins\npybrowserplus_2.6.0.dllFF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dllFF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dllFF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\---- FIREFOX POLICIES ----FF - user.js: yahoo.homepage.dontask - true);user_pref(yahoo.ytff.general.dontshowhpoffer, truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);.- - - - ORPHANS REMOVED - - - -HKCU-Run-cdloader - c:\documents and settings\HP_Owner\Application Data\mjusbsp\cdloader2.exeHKLM-Run-VTTimer - VTTimer.exeAddRemove-NVIDIA GART Driver - c:\windows\system32\nvugart.exe**************************************************************************catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.netRootkit scan 2010-05-16 18:52Windows 5.1.2600 Service Pack 3 NTFSscanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfullyhidden files: 0**************************************************************************.Completion time: 2010-05-16 18:59:39ComboFix-quarantined-files.txt 2010-05-16 23:59Pre-Run: 87,619,112,960 bytes freePost-Run: 88,651,038,720 bytes free- - End Of File - - B1BFE2AE32B560FE95BCBB75DA467991 Link to post Share on other sites More sharing options...
Maniac Posted May 17, 2010 ID:251235 Share Posted May 17, 2010 Please manually delete this folder:c:\documents and settings\All Users\Application Data\McAfeeIf you do not see a folder, check whether you can see hidden files and folder:http://www.microsoft.com/windowsxp/using/h...iddenfiles.mspxHow are things now? Link to post Share on other sites More sharing options...
Thexasoul Posted May 17, 2010 Author ID:251410 Share Posted May 17, 2010 Deleted the McAfee folder, and the error still pops up when I try to uninstall Java. Link to post Share on other sites More sharing options...
Maniac Posted May 17, 2010 ID:251417 Share Posted May 17, 2010 What kind of error? Link to post Share on other sites More sharing options...
Thexasoul Posted May 17, 2010 Author ID:251418 Share Posted May 17, 2010 Same as before: The Windows Installer service could not be accessed this can occur if you are running windows in safe mode, or if the windows installer program is not installed correctly. Link to post Share on other sites More sharing options...
Maniac Posted May 17, 2010 ID:251421 Share Posted May 17, 2010 Please check this out:http://support.microsoft.com/kb/319624 Link to post Share on other sites More sharing options...
Thexasoul Posted May 18, 2010 Author ID:251731 Share Posted May 18, 2010 I get this error still when trying to update Malware bytes: MbAM_ERROR_UPDATING (12029, 0, WinHttpSendRequest)JavaRa 1.15 Removal Log.The JavaRa removal process was started on Mon May 17 23:31:30 2010Found and removed: C:\Program Files\Java\j2re1.4.2_03Found and removed: C:\Program Files\Java\jre1.5.0_06Found and removed: C:\Program Files\Java\jre1.5.0_09Found and removed: C:\Program Files\Java\jre1.5.0_10Found and removed: C:\Program Files\Java\jre1.6.0Found and removed: C:\Program Files\Java\jre1.6.0_01Found and removed: C:\Program Files\Java\jre1.6.0_02Found and removed: C:\Program Files\Java\jre1.6.0_03Found and removed: C:\Documents and Settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_13Found and removed: SOFTWARE\Classes\JavaPlugin.142_03JavaRa 1.15 Removal Log.Report follows after line.------------------------------------The JavaRa removal process was started on Mon May 17 23:32:13 2010Malwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4052Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187025/17/2010 11:48:28 PMmbam-log-2010-05-17 (23-48-28).txtScan type: Quick scanObjects scanned: 130319Time elapsed: 10 minute(s), 0 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:(No malicious items detected)DDS (Ver_10-03-17.01) - NTFSx86 Run by HP_Owner at 23:51:28.15 on Mon 05/17/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.142 [GMT -5:00]FW: Norton Personal Firewall *enabled* {825036E0-9F94-4752-8789-8B92454AF49B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exec:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\system32\lxdqcoms.exeC:\Program Files\Google\Update\GoogleUpdate.exeC:\windows\system\hpsysdrv.exeC:\HP\KBD\KBD.EXEC:\WINDOWS\AGRSMMSG.exeC:\WINDOWS\ALCXMNTR.EXEC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\system32\igfxtray.exeC:\Program Files\Yahoo!\Search Protection\SearchProtection.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\TomTom HOME 2\TomTomHOMERunner.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Lexmark Z2400 Series\lxdqMsdMon.exeC:\Program Files\TomTom HOME 2\TomTomHOMEService.exeC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exec:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\explorer.exeC:\Program Files\Common Files\Symantec Shared\NMAIN.EXEC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\HP_Owner\Desktop\dds.scr============== Pseudo HJT Report ===============uStart Page = hxxp://www.yahoo.comuDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopmStart Page = hxxp://www.yahoo.commSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktopuInternet Settings,ProxyOverride = *.localBHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dllBHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dllBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dllBHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dllBHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client\YontooIEClient.dllBHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dllTB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dllTB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dllTB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dllTB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dlluRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"uRun: [search Protection] c:\program files\yahoo!\search protection\SearchProtection.exemRun: [hpsysdrv] c:\windows\system\hpsysdrv.exemRun: [HotKeysCmds] c:\windows\system32\hkcmd.exemRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exemRun: [HPHmon06] c:\windows\system32\hphmon06.exemRun: [KBD] c:\hp\kbd\KBD.EXEmRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osbootmRun: [Recguard] c:\windows\sminst\RECGUARD.EXEmRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"mRun: [AGRSMMSG] AGRSMMSG.exemRun: [PS2] c:\windows\system32\ps2.exemRun: [AlcxMonitor] ALCXMNTR.EXEmRun: [igfxTray] c:\windows\system32\igfxtray.exemRun: [lxdqmon.exe] "c:\program files\lexmark z2400 series\lxdqmon.exe"mRun: [lxdqamon] "c:\program files\lexmark z2400 series\lxdqamon.exe"mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottimemRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\minima~1.lnk - c:\program files\broderbund\mavis beacon teaches typing 12 standard\MiniMavis.exeIE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin\core.hp.main\SendTo.htmlIE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeIE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLLDPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabTCP: {BE5D41CD-F293-49A3-AE83-D6E457EE854F} = 192.168.1.1Notify: igfxcui - igfxsrvc.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll================= FIREFOX ===================FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\czpymh0y.default\FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=FF - prefs.js: browser.search.selectedEngine - GoogleFF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.comFF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=FF - plugin: c:\documents and settings\hp_owner\local settings\application data\yahoo!\browserplus\2.6.0\plugins\npybrowserplus_2.6.0.dllFF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dllFF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dllFF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}---- FIREFOX POLICIES ----FF - user.js: yahoo.homepage.dontask - true);user_pref(yahoo.ytff.general.dontshowhpoffer, truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);============= SERVICES / DRIVERS ===============R1 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2003-11-7 308416]R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2003-11-7 37056]R2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\navapsvc.exe [2004-6-4 174208]R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20040625.019\NAVENG.Sys [2004-8-8 68168]R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20040625.019\NavEx15.Sys [2004-8-8 600264]S2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2003-12-9 218232]S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-5 135664]S4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2003-12-9 255096]S4 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2003-12-9 87160]S4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2003-12-9 234616]S4 SAVScan;SAVScan;c:\program files\norton antivirus\SAVScan.exe [2003-11-7 193816]=============== Created Last 30 ================2010-05-16 23:33:08 77312 ----a-w- c:\windows\MBR.exe2010-05-16 23:33:07 98816 ----a-w- c:\windows\sed.exe2010-05-16 23:33:07 256512 ----a-w- c:\windows\PEV.exe2010-05-16 23:33:07 161792 ----a-w- c:\windows\SWREG.exe2010-05-14 00:44:01 0 ----a-w- c:\documents and settings\hp_owner\defogger_reenable2010-05-14 00:41:22 0 d-----w- c:\program files\Trend Micro2010-05-14 00:15:09 0 d-----w- c:\docume~1\hp_owner\applic~1\Malwarebytes2010-05-14 00:15:01 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys2010-05-14 00:15:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys2010-05-14 00:15:00 0 d-----w- c:\program files\Malwarebytes' Anti-Malware2010-05-14 00:15:00 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes==================== Find3M ====================2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll2010-02-17 14:10:28 2189952 ----a-w- c:\windows\system32\ntoskrnl.exe2005-09-25 02:46:56 774144 ----a-w- c:\program files\RngInterstitial.dll2009-08-04 13:13:39 0 --sha-w- c:\windows\sminst\HPCD.sys2009-06-29 01:35:12 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat2009-06-29 01:35:12 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062820090629\index.dat============= FINISH: 23:52:20.18 =============== Link to post Share on other sites More sharing options...
Maniac Posted May 18, 2010 ID:251871 Share Posted May 18, 2010 Please do the following to see if it resolves the issue.Temporarily disable your Anti-Virus and other security software while installing and running.Windows XP:Click on Start and select Control PanelOpen Add/Remove ProgramsUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 26, 2010 Root Admin ID:257020 Share Posted May 26, 2010 Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you. Link to post Share on other sites More sharing options...
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