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Settings getting Changed


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I know something is wrong with this computer. The screens have changed. It started with pop-ups saying my security settings weren't right. I ignored the prompts. I try to change the settings back under my internet options, but it doesn't stick. I noticed too that in Malwarebytes - the protection setting. It won't stay clicked either. I run and run and run Malwarebytes but it keeps returning no EVIL files detected. I think its wrong. I know something is in there worming its way around and trying to steal all my fancy passwords. I just don't know what else to do. Oh yeah, I did a system restore. no good. I think I was already infected. The restore point won't go back more than a day. My printer doesn't work either. Saying the computer is as slow as Christmas is an understatement. I'm running WindowsXP and pulling my hair out at alarming rates. I have tried to read all the forums and figure out what to do. Nothing has worked so far. I ran that HighJack This program. It found some stuff. I thought, "Awesome! I'll just select all this stuff and all will be well!". Not hardly. The message that popped up said - don't do that unless you know exactly what you're doing. Of course I don't, so I didn't remove or fix anything! If anybody feels they can help, I will try anything and be greatful for your efforts and time.

Lisa P

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Hello Lisa P! Welcome to MalwareBytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.

Please follow these instructions:

http://forums.malwarebytes.org/index.php?showtopic=9573

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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