MBAM hanging during quarantining

[chrisp]

Hello

My PC ha been hijacked by antimalware doctor / antispyware soft etc.

I have run rkill and the made a scan with MBAM. The scan took about 6 hours.

The quarantine process has been running overnight, about 16 hours. Initially MBAM appeared to be working through the files but now appears stuck on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\l

Windows reports MBAM as "not responding"

Should I terminate MBAM and start again or could it need more time?

Thanks

Chris

[extremeboy]

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don't hear from you in five days this thread will be closed.

With Regards,

Extremeboy

[extremeboy]

Hello.

Are you still there? Do you still require help?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 7 days from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,

Extremeboy

[extremeboy]

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,

Extremeboy