Jump to content

server busy switch to error pop up


Recommended Posts

My first and long post. I already asked on the other forums, so far no answer, since it is related to external HDD and by coincidence I have WD Green Power in enclosure as my external HDD I post here.

It started not long time ago.

Description. After I connect my external USB HDD separated into into 3 logical partitions (total 1 TB) and autoplay starts reading this HDD this pop up appears "server busy switch to retry", next, autoplay stops, usually after reading 1 partition, PC becomes unresponsive, and I can turn it off by power button only. I know for fact that this my external HDD is the problem, because I did complete restore using Acronis to 1 month back (so no viruses malaware and such, and any new installations and upgrades can be blamed). Also, I attempted to connect this HDD to my backup PC and the same thing is happened. So, I tried with XP Home SP2 (main PC) and XP PRO SP2 (back up PC). At the same time I am able to connect and operate without any problems my flash drives and multiple portable external USB HDDs (with single partition each). Also, I am able to connect the problem HDD to my main PC in the Safe Mode without any problems - trying to copy all DATA to everywhere now for backup - no hardware is to blame.

Partitioning of HDD was done by Paragon Partition Manager.

After some testing of this problem I proceeded to the next step.

All data on those 3 partitions was erased and partitions formatted.

Now, when those partitions have no data I can connect this external HDD to PC using only 1 short cable (other cable combinations leading to mystery pop up), previously it was setup with the long USB extension and it was working like that for many years.

Next, I loaded those partitions with some data and attempted to connect to same PC with the same cable, no way, same pop up again.

Next erased all data again, and it is connecting via short cable without any problems.

Conclusions: Autoplay related with Multiple partitions, and second, cable related????

Lastly, I just did another restore to 2 months back and it is working, BUT when I update all my things - problem is back.

I am not blaming anyone here, rather trying to find a solution - I am using MBAM, this last restore has 1.42 version, as soon as it is upgraded to 1.46 - problem starts? Will try to do restore and MBAM update again, just in case....

Any ideas?

Appreciate for any input.

Thanks in advance.

Link to post
Share on other sites

Hello kisianik ,Welcome to Malwarebytes Forum -

Our Experts can look at this issue for you (free) if you wish - Please read and follow the highlighted blue links -

There may be an issue in your system causing this that we can find -

As we don't work on removal or diagnostics in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Please leave a brief message with your post to help the Experts -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You - :)

Link to post
Share on other sites

Thanks for fast reply, but I don't think it is a virus!!!

I just repeated restoring my system to the point of MBAM v. 1.42. External Hard Drive is connecting as it should. Next I updated MBAM to v. 1.46 and SERVER BUSY pop up appeared after first partition autoplay, exactly the same sequence of events as before.

That external HDD was wiped clean with formatting and loaded with a few mp3 file to initiate autoplay. And why the problem appears after MBAM update?

Is there possibility to download and install database fingerprints without upgrading to 1.46? At least once.

And for the directions recommended - this is the reason for me to have Acronis backups (full with creating new partition), I just roll back to safest point and no malaware and viruses left on my system.

Thanks again.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.