Jump to content

all my start menu files gone


Recommended Posts

recently i used Malwarebytes on a my computer and it came up with several hundred infections. most infections were classified as Malware.Trace. However, most of the Malware.Trace items were the "Start" links in the programs/menu. after i clicked the remove icon, and there was a warning for me to insert the CD for installing my system. then, i inserted my CD and clicked the restart icon and my PC reboot. but i find that all my startmenu files gone.

so i wanna restore them from quarantine tab, but it crashes every time as the picture crash.jpg i unload shows. but before scanning this won't happen. so i move out all the files from C:\Documents and Settings\SAMSUNG\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine to check. after i move them out, clicking the quarantine tab return normal. then, i moved all the files back, and it crash again

and i googled and found a test here http://forums.malwarebytes.org/index.php?showtopic=49156, and i've followed all the steps there, but the problem remains.

could you help me to restore my start menu files?

there was a warning when mbam found its first malware. the error is MBAM_ERROR_ADD_TO_RESULTS (0, 6)

some translation for the log i unload

开始」菜单 = Start Menu

程序 = Programs

管理工具 = Management Tools

启动 = Startup

thank you

post-41557-1273467783_thumb.jpg

mbam_log_2010_05_10__10_52_46_.rar

quarantine_files.rar

Link to post
Share on other sites

It looks like you've been infected pretty badly. Many adware variants corrupt programs such as Malwarebytes' Anti-Malware. It'd be recommended for you to post a HJT log in the appropriate forum so someone can clean you up properly. They'll be able to take a deeper look into your system to rat out the problem. You can download HijackThis from 'Here', and you can post the log 'Here'.

Good luck!

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.