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Hi,

My computers OS is XP 32 sp3 Professional and MalewareBytes will not run. It will install, but when I select it to run, it says "preparing to start" than after about 3 - 5 seconds, the program stops and will not open again. I have tried renaming the .exe, tried running in safe mode, tried Rkill, exehelper. Nothing seems to work. Lavasoft Adaware will not run, as well as Windows defender, Webroot and others. I have since removed all antivirus software and disconnected the computer from the internet.

Any suggestopns will be greatly appreciated. Also, HJT will try and run, but once it completes, it shuts down.

Thanks

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Hello DownHillSkier, :)

It seems you are dealing with some nasty malware. If so, please read and do the following-

As we don't work on Malware removal or diagnostics in the general forums, please follow the directions below.

  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
    One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new post, make sure under options, you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.
  • Please be patient as the experts can get a bit busy.
    Please try not to reply your topic within the first 48 hours, as the expert helpers will try to find the topics which has a 0 post count first. If there is no reply from any experts after 48 hours, you can reply the topic for asking help again.
    If your post has not been replied over 5 days, you may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org.

If you are not dealing with malware, please post back.

Thank You :)

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