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Nod32 keeps asking me to reboot to clean these files but upon reboot they are still there. Malwarebytes says everything is clean. The following is as requested here Thanks in advance for all the help!

Hijackthis

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:14:30 AM, on 5/8/2010

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18904)

Boot mode: Normal

Running processes:

C:\Fraps\fraps.exe

C:\Program Files (x86)\Steam\Steam.exe

C:\Program Files (x86)\Portrait Displays\Pivot Software\wpCtrl.exe

C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\LVComSX.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Portrait Displays\Pivot Software\floater.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Program Files (x86)\Logitech\QuickCam\Quickcam.exe

C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

C:\Program Files (x86)\Acer Display\eDisplay Management\dthtml.exe

C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe

C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files (x86)\Mozilla Firefox 3.1 Beta 2\firefox.exe

C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe

C:\Users\Jeremy\Desktop\HiJackThis.exe

C:\Program Files (x86)\Skype\Toolbars\Shared\SkypeNames2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - - (no file)

O1 - Hosts: ::1 localhost

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files (x86)\Portrait Displays\Pivot Software\wpctrl.exe"

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\LVComSX.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [masqform.exe] "C:\Program Files (x86)\PureEdge\Viewer 6.5\masqform.exe" -RunOnce

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe"

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files (x86)\Logitech\QuickCam\Quickcam.exe" /hide

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"

O4 - HKLM\..\Run: [DT ACR] "C:\Program Files (x86)\Acer Display\eDisplay Management\DTHtml.exe" -startup_folder

O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe"

O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [steam] "c:\program files (x86)\steam\steam.exe" -silent

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTProAgent.exe" -autorun

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files%20(x86)/Risk/Images/stg_drm.ocx

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files%20(x86)/Risk/Images/armhelper.ocx

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe

O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe

O23 - Service: Google Update Service (gupdate1c9faaff852ef9a) (gupdate1c9faaff852ef9a) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVCSer64.exe

O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 10298 bytes

DDS

DDS (Ver_10-03-17.01) - NTFSX64

Run by Jeremy at 10:05:50.92 on Sat 05/08/2010

Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20

Microsoft

post-41461-1273331082_thumb.jpg

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  • Root Admin

Your version of MBAM is VERY old. please run the following to remove your current version and update to the latest version and scan again.

Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

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Malwarebytes Updated

Ok followed all instruction, thanks for the reply!

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4085

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18904

5/10/2010 7:20:52 AM

mbam-log-2010-05-10 (07-20-52).txt

Scan type: Quick scan

Objects scanned: 120897

Time elapsed: 3 minute(s), 50 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Root Admin

Please run this online scan to help look for remnants. Make sure you disable your current AV while running this one.

Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.

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ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

esets_scanner_update returned -1 esets_gle=53251

esets_scanner_update returned -1 esets_gle=53251

C:\MGtools\Process.exe Win32/PrcView application

C:\Program Files\ESET\ESET NOD32 Antivirus\Shahed.exe Win32/HackAV.BS application

C:\Windows\Temp\temp.txt HTML/ScrInject.B.Gen virus

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  • Root Admin

Well that indicates that you've downloaded and installed a cracked/stolen version of NOD32

I would fully uninstall the product and install something like the Free Anti-Virus from Avira

At this time there is not much else I can help you with. If you have any questions please let me know. I'll close the post soon since we should be done here.

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Ok I followed your instructions. One of the problems I had was that NOD32 tells me I need to restart my computer to clean the files. Every time I do so the files are back upon reboot. I have also gone to the Quarantine section and deleted everything there and they still come back. In process of uninstalling and purchasing Nod32 now.

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Ok got a legit copy of ESET Smart Security, ran a scan and didn't find anything, ran the online scanner again and still found one.

Online Scanner

ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

esets_scanner_update returned -1 esets_gle=53251

esets_scanner_update returned -1 esets_gle=53251

C:\MGtools\Process.exe Win32/PrcView application

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  • Root Admin

Okay, sounds like your back to normal now. I'll go ahead and close this post now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-VISTA

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore-Vista

  • Click the
    Vista/Start
    icon.

  • Right Click >> Computer

  • Click
    Properties
    .

  • Click the
    System Protection tab
    .

  • Uncheck
    All drives

  • Click "Turn Off System Restore" at the prompt then click "Apply".

  • Restart your computer.

Turn ON System Restore-Vista

  • Click the
    Vista/Start
    icon

  • Right Click >> Computer

  • Click
    Properties
    .

  • Click the
    System Protection tab
    .

  • Checkmark All drives
    that were selected previously then click "Apply".

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

(Vista users, you must ensure that any program versions downloaded are Vista compatible
BEFORE
installing)

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Enable automatic Windows Update on your system in Control Panel, or at least manually scan each week for updates.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic well and this is a must. I recommend
Comodo Firewall Pro

A little outdated but good reading on

how to prevent Malware

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

.

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